---
description: Review of Sumsub Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Sumsub | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Identity Verification Software](/directory/4518/identity-verification/software) > [Sumsub](/software/84225/sumsub-kycaml-platform)

# Sumsub

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> Sumsub is the world's first AI-powered trust infrastructure designed to help businesses scale compliance operations. It unifies identity and business verification, fraud prevention, ongoing monitoring, and risk management within a single platform, enabling organizations to simplify compliance, respond to regulatory change, expand into new markets, and grow with confidence.

Built for digital businesses—including those operating in highly regulated industries—Sumsub's AI-powered compliance platform combines AI Copilot, AI-driven decisioning, MCP connectivity, and pre-built Agentic AI skills. This allows teams to design, automate, and continuously optimize compliance workflows across the entire customer lifecycle, from onboarding through ongoing monitoring, while reducing operational overhead.

Named a Leader by Gartner, Forrester, IDC, Liminal, and KuppingerCole, Sumsub is trusted by more than 4,000 organizations worldwide. Its customers span financial services, crypto, mobility, trading, marketplaces, education, and iGaming, and include companies such as Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.

Beyond its technology, Sumsub actively contributes to the global fight against fraud and financial crime. The company collaborates with organizations including the UN, Statista, and INTERPOL, and has been part of the World Economic Forum's Unicorn Community since 2026.

Sumsub also publishes industry research, annual reports, expert insights, and practical resources to help businesses stay ahead of emerging threats. Flagship publications such as the Global Fraud Index and the Fraud Report provide data-driven analysis of the latest fraud and AML trends for businesses, regulators, and institutions worldwide.
> 
> Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 70 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sumsub
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing information is provided on request by Sumsub.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom, United States

## Features

- AML Compliance
- API
- Access Management
- Age Verification
- Alerts/Notifications
- Audit Management
- Authentication
- Background Screening
- Behavioural Analytics
- Biometrics
- Case Management
- Check Fraud Detection
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Customer Database
- Customisable Branding
- Dashboard
- Data Capture and Transfer
- Data Verification

## Integrations (1 total)

- Okta

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Identity Verification Software](https://www.softwareadvice.ie/directory/4518/identity-verification/software)

## Related Categories

- [Identity Verification Software](https://www.softwareadvice.ie/directory/4518/identity-verification/software)
- [Identity Management Software](https://www.softwareadvice.ie/directory/4549/identity-management/software)
- [AML Software](https://www.softwareadvice.ie/directory/4335/aml/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.softwareadvice.ie/directory/4427/ciam/software)
- [Authentication Software](https://www.softwareadvice.ie/directory/4311/authentication/software)

## Alternatives

1. [ManageEngine Network Configuration Manager](https://www.softwareadvice.ie/software/435150/manageengine-network-configuration-manager) — 4.5/5 (294 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5308 reviews)
3. [Scrut Automation](https://www.softwareadvice.ie/software/514978/Scrut) — 4.9/5 (139 reviews)
4. [Paycom](https://www.softwareadvice.ie/software/32588/paycom) — 4.4/5 (1386 reviews)
5. [MasterControl Quality Excellence](https://www.softwareadvice.ie/software/142000/mastercontrol) — 4.5/5 (539 reviews)

## Reviews

### "SumSub is a great choice when it comes to your customers verification" — 5.0/5

> **Ingus** | *13 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Product is easy to use, integration is quick and simple and the products they are developing and improving just aligns with our own development strategy and pipeline
> 
> **Cons**: Reports could be better and more focused. Whilst they have all the necessary information, it feels to need some authenticity to them, maybe in the design of reports

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### "Great customer service and technology" — 5.0/5

> **David** | *12 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service is great\! The software works much better than other tools we tested out there.
> 
> **Cons**: The webcam in the desktop version needs to have a specific angle to work.

-----

### "Sumsub review" — 3.0/5

> **Olga** | *13 January 2022* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: We don't do manual KYCs anymore -time saver for us.
> 
> **Cons**: We didn't have a proper intro into the tool.
> 
> Couple of issues raised and we are in a doubt of provided solution

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### "Solid product" — 4.0/5

> **Usman** | *20 September 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: it is really good at validating document and has alot of settings to optimize strictness parameters.
> 
> **Cons**: Some steps/screens can not be redesigned or changed, as a result we have very little control over user experience. I highly suggest that SDK apps should have loading screen (loading circle) while the validation is completed, this will allow users to remain in sumsub journey until all steps are completed. web is like that but apps dont.
> 
> overall experience was position. customer service team handled our requests really well and in timely manner. some things were out of their control which is understandable

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### "A great solution that works almost out of the box" — 5.0/5

> **Verified Reviewer** | *14 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It has all the bells and whistles we can ask and if it is integrated through web (not API) it is almost an out of the box solution.
> 
> **Cons**: The integration through API is not as flexible for independent services, for example: biometrics and background checks are one workflow and not be able to use each service independently :(
> 
> We integrated the SumSub solution to our workflow in a less painful process than other solutions we used in the past. Which is great for our IT area.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/84225/sumsub-kycaml-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/multi-factor-authentication/sumsub-kyc-aml-platform-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/84225/sumsub-kycaml-platform> |
| en-GB | <https://www.softwareadvice.co.uk/software/84225/sumsub-kycaml-platform> |
| en-IE | <https://www.softwareadvice.ie/software/84225/sumsub-kycaml-platform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/84225/sumsub-kycaml-platform> |

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