MEX Maintenance

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About MEX Maintenance

The MEX CMMS is a robust maintenance management solution that simplifies planning and tracking for a wide range of industries. Using modern and intuitive tools, MEX helps to reduce downtime and boosts productivity through a centralised and easy to use platform. Best of all, setting up MEX is a breeze and using it is even easier. Completely web-based, MEX is available across desktop, mobile phones & tablets. Allowing you to work from anywhere and at any time. MEX offers core functionality across all areas of maintenance from raising work orders, managing requests, informative reporting, tracking depreciation and scheduling preventative maintenance. Empowering your team with the tools to know what needs maintenance, when and on what specific job. Maintenance Managers will no longer have to sift through a pile of numbers and are given complete visibility of their maintenance operations through powerful Reports and KPI Dashboards. The MEX system is a fully customisable product, supported with a low training overhead. You can have the system installed, key staff trained and the system setup in a very short timeframe. All while receiving continuous support from MEX Experts before, during and after the implementation process. Implementing a MEX offers your business a myriad of advantages including the following: •Savings - Optimise your inventory management, reduce waste, boost uptime, and gain precise control over spending. A report by the Aberdeen Group found that companies that implement a predictive maintenance strategy can reduce maintenance costs by up to 30%. •Boosts Efficiency - Automate your tasks, stick to a routine for preventive maintenance, and make resources more accessible to work faster, safer, and ramp up production effectively. •Reduce Downtime - Access the history of assets, guarantee the optimal performance of essential equipment, eliminate backlog, effortlessly schedule preventive maintenance, and streamline repairs to eradicate downtime at its source. •Extends Asset Lifespan – Being able to implement a proactive maintenance schedule and ensuring inspections, repairs and preventive measures collectively contribute to asset performance and longevity. •Work Order Prioritisation - Sorting work orders by prioritising them based on urgency and importance, helps teams focus on critical tasks first for efficient and strategic task management. •Optimised Budgeting – Having a clear view of maintenance costs lets you allocate resources wisely, making sure money goes where it matters most for keeping things running smoothly. •Informed Decision Making - With real-time insights and data at your fingertips, you can steer your decisions in the right direction, ensuring a well-informed and strategic approach to managing your assets. •Consolidated Documentation - Keep a detailed record of all maintenance work in the one spot. This way, you can check metrics, reports, and real-time updates on work orders and asset histories from anywhere, anytime you need to.
MEX Maintenance Software - Asset register
MEX Maintenance Software - Main menu
MEX Maintenance Software - Preventative maintenance schedule
MEX Maintenance Software - Reports listing
MEX Maintenance Software - Work order
MEX Maintenance Software - Schedule builder
MEX Maintenance video
MEX Maintenance Software - Asset register - thumbnail
MEX Maintenance Software - Main menu - thumbnail
MEX Maintenance Software - Preventative maintenance schedule - thumbnail
MEX Maintenance Software - Reports listing - thumbnail
MEX Maintenance Software - Work order - thumbnail

MEX Maintenance pricing

MEX Maintenance does not have a free version but does offer a free trial. MEX Maintenance paid version starts at A$2,390.00/one-time.

Starting Price:
A$2,390.00/one-time
Free Version:
No
Free trial:
Yes

Alternatives to MEX Maintenance

IBM Maximo Application Suite

IBM Maximo Application Suite is an asset management solution that combines enterprise asset management with maintenance...

MEX Maintenance Reviews

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.2
Customer Support
4.5
5 reviews of 81 View all reviews
Harvey
  • Industry: Wine & Spirits
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 23/1/2017

Casella Mex Casella

Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff & an asset register with over 10,000 assets. All functions of the Mex System are utilized from the requesting process & approval to the acquisition of parts & final Scheduling, A comprehensive history has been developed which we now have as a resource to use on reporting regulatory requirements & in moving the maintenance function forward strategically. The system may not be the biggest out there but its ability to be adaptable to our designed maintenance program whilst keeping a robust user environment is invaluable in running the day to day maintenance function, Mex is now in the centre of all the maintenance functions on all our sites giving us control of all our labour, materials, running costs & information.

Pros

Its ability to adapt to our changing maintenance function while withholding a robust user environment.

Cons

The systems scheduler is clunky & needs improvement, eventually as every user continues down the path of true jobs control the scheduling of the workload must be the pathway to this result.

Response from MEX

Thanks very much for the review Harvey, we¿re happy to hear that you¿ve had such a great experience with MEX over the last 9 years and thank you for the feedback regarding the scheduler. If you ever need any assistance you can always phone in and talk to our support staff. Thanks for taking the time to review MEX.

Replied 27/1/2017
John
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/6/2019

MEX = KISS Value for money.

This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.

Pros

Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).

Cons

Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.

Response from MEX

Hi John,
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

Replied 17/7/2019
Paul
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

3
Reviewed on 16/10/2019

MEX at Golden Bay Cement

MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Pros

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Cons

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Alternatives Considered

Mainpac EAM and IBM Maximo Application Suite

Reasons for Choosing MEX Maintenance

Maintenance Manger at the time believed the product was not delivering what the Business needed.

Switched From

Mainpac EAM

Reasons for Switching to MEX Maintenance

The Maintenance Manager preferred the simplicity of MEX over the other products.

Response from MEX

Hi Paul,
Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

Replied 20/10/2019
Jan
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/4/2024

Ease of use

Pros

It's an easy-to-use system that is not overly complicated and can easily follow a process with minimum steps. We do have young and old school guys and across the board, all are happy with use of system.

Cons

There is not much to say here, only have pros on MEX.

Response from MEX

Thank you for your review! We're so glad to hear the system has been easy to implement and use for your business.

Replied 18/4/2024
Martin
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 25/6/2019

An awesome easy to use maintenance system

very good

Pros

Easy to implement, and learn. Does all the preventative planning and speeds up the re-occurring purchasing

Cons

No long term asset management functionality. I would like to see this implemented into MEX, so you can plan long-term improvements and capital replacements using MEX for major work at least 3-10 years ahead. Also no PM and asset criticality in system.

Response from MEX

Hi Martin,

Thank you for sharing your feedback, both positive and constructive. We are super pleased to hear that you find MEX easy to implement and learn. In regards to long term Asset Management functionality, we would love to hear your thoughts on what more we can do to move in this direction. Do note with a recent update of MEX we have introduced Asset Criticality so you may need to update your system to make use of this new function. A member of our support team will be in touch shortly to help you with this. Thanks again for your review - we really appreciate it!

Kind Regards,
The MEX Team

Replied 1/7/2019

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