About ExpensePoint
ExpensePoint pricing
ExpensePoint does not have a free version but does offer a free trial. ExpensePoint paid version starts at US$8.50/month.
Alternatives to ExpensePoint
ExpensePoint Reviews
Feature rating
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Piece of Software
Each employee is able to assign their own expenses to the correct project and then break it out for the correct department expense. We have all of our transactions automatically uploaded into our system so I know if an employee forgets to turn in expenses. This is a very beneficial aspect of the software that I would not want to lose.
Pros
I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.
Cons
We are limited to to a certain credit card company that will allow us to have our transactions automatically uploaded.
Response from ExpensePoint
Dear Trey,
Thank you for taking the time to review ExpensePoint. We appreciate your generous feedback. I will be sure to let our support team know they are doing a great job. Your business is important to us and we are so happy to hear that this software has helped to automate your processes with the different functions and ease of use. Thanks again and have a great day.
Respectfully yours,
Sherry McKeen VP-Global Client Relations
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
A great solution for our business
The customer service has been outstanding - responsiveness, knowledge, caring. It was everything we hoped for when we signed up!
Pros
Expense Point has simplified a process for our company that had become very cumbersome for all - staff members needing to submit reports, approvers, and the accounting department. We have offices in more than one location, so getting the needed reports and supporting documents to the correct person was much more difficult than it should have been.
Cons
As with any new software and process, there is a learning curve. We just completed our first month using the system. It went very well with minimal issues to correct. I am confident that it will only get easier going forward.
Reasons for Switching to ExpensePoint
We had a demo of a couple of them. Some had great features, but more than we needed for our company which was reflected by their cost. When I was doing research, Expense Point had enough information in the video on their site that I was able to send the link to some selected staff members to get their input prior to our demo. Their feedback was very helpful in the selection process.Response from ExpensePoint
Dear Nancy,
On behalf of the ExpensePoint team I would like to thank you for your generous review. We are happy that you feel ExpensePoint is a great solution for your business. The benefits you have mentioned such as simplifying processes and outstanding customer service are music to our ears!
Respectfully yours,
Sherry McKeen VP-Global Client Relations
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Expenses for Executive
It is a very good software to work on and if there is any trouble the support office / agent are very helpful. I recently has some issues and the support agent was very patient and helpful.
Pros
I like the wallet receipt. It is nice to go paperless.
Cons
The conversion from US Dollars to Canadian Dollars how accurate is it?
Response from ExpensePoint
Dear Reema,
Your review of ExpensePoint is important to us. I especially appreciate your remarks about the Receipt Wallet. I'm glad you are enjoying going paperless. It makes expense reporting so much easier for everyone involved in the process. Thank you for the positive comments about our service team. I will be sure to forward them on to our team. In regards to the conversion from U.S to Canadian dollars, I can assure you it is accurate. However your credit card company may be charging you a premium. Thank you for choosing ExpensePoint as your automated expense reporting solution.
Best regards,
Sherry McKeen VP-Global Client Relations
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Water First
Very good. Our contact has been very helpful and accessible, she has answered every question quickly.
Pros
It's fairly easy to use, any issues have mostly been related to the complexity of our GL coding which has nothing to do with ExpensePoint.
Cons
The analysis capabilities could be more flexible. I would like to be able to add columns (data fields) to existing reports or create my own reports from scratch using any data field available but it seems limited at this point.
Response from ExpensePoint
Thanks for your review, Cindy. We appreciate your business. Thanks for the positive feedback regarding ease of use and the support you received in your onboarding. Please contact our support team to discuss the possibility of a customizable report for your needs. We would love to develop that for you.
Happy expense reporting!
Sherry McKeen
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Good Support
High quality implementation and support.
Pros
Ease of use, product support, reporting capability.
Cons
Wish we could set more restrictions on coding. Conditional drop downs would be great.
Alternatives Considered
SAP ConcurReasons for Switching to ExpensePoint
We chose an off the shelf product as opposed to creating one internally. Cost was reasonable and requires little maintenance.Response from ExpensePoint
Dear Lisa,
Thank you for your fantastic review of ExpensePoint. I am pleased to know you have found the program easy to use, the report capability helpful for your business and that the support team has met your needs. I also appreciate your feedback regarding restrictions on coding and drop down options. I have passed all these recommendations on to our development team leader. Thank you for being our client. We really appreciate your business.
Kindest regards,
Sherry McKeen- V.P. Global Client Relations
