--- description: Review of Policy Manager by MCN Healthcare Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Policy Manager by MCN Healthcare | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [Policy Manager by MCN Healthcare](/software/85427/policy-manager) # Policy Manager by MCN Healthcare Canonical: https://www.softwareadvice.ie/software/85427/policy-manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/85427/policy-manager?page=2) > Policy Manager by MCN Healthcare is a cloud-based document control and workflow management solution designed to help medical organizations automate policy access, review, approval and attestation. Its automated tracking and reporting module enables organizations to comply with auditing and accreditation standards. Policy Manager lets staff members search the built-in database for latest policies and procedures. Primary features include auto-archiving, version control, real-time audit trail and reporting/tracking. Additionally, its competency assessment functionality allows managers to track staff’s knowledge of industry best practices and guidelines. Policy Manager is HIPAA compliant, supports single sign-on and integrates with Active Directory to facilitate user authentication. Pricing is available on request and support is extended via phone, email, documentation and other online resources. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MCN Solutions - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$0.01 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Approval Process Control - Archiving & Retention - Attestation - Audit Management - Audit Trail - Business Process Automation - Calendar Management - Collaboration Tools - Compliance Tracking - Configurable Workflow - Content Management - Customisable Dashboard - Customisable Reports - Customisable Templates - Data Import/Export - Document Capture - Document Classification ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Policy Management Software](https://www.softwareadvice.ie/directory/4567/policy-management/software) ## Alternatives 1. 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With over 4,000 policies located in folders on a shared Intranet site, uploading that many documents to an automated system seemed intimidating at the very least. After considering other options, we selected MCN's products including Policy Manager, MCN Policy Library and MCN StayAlert. We also thought it was a plus that the system required no IT resources. From my initial contact to the present, I couldn't be more impressed with the entire MCN Team's dedication to assuring their product works as intended for our organization. Prior to automating our process, we had frustrations that included: lost documents, many duplications and wasted time spent on searching. This product has flexible workflows that allows an approval process to be directed to the appropriate group or easily redirected if needed. Their Policy Library contains thousands of customizable, up to date policies that we can download for our use as well. This has also been utilized as a reference for us prior to creation of a new document. A unique feature that I found helpful is MCN StayAlert\! This feature sends daily emails that summarize updates from top regulatory agencies (FDA, CMS, OSHA, etc) assisting us with making necessary changes in practice. The searchablity of our policies is now a benefit that all staff can appreciate with the added help of keywords and metadata attached to each document. This was very apparent when we had a visit from a regulatory agency shortly after going live with Policy Manager as many policies from multiple manuals were requested. Another valuable feature is the capability to assign competencies to staff to acknowledge they understand the contents of that particular document. We can then run reports as needed to monitor completion. This is helpful for new employees as well as policies reviewed yearly. Finally, I can't say enough about the Customer Service at MCN. With the addition of a "Chat" button, the prompt attention if phoned, and the weekly webinars, it is evident that they are committed to the ongoing success of the process at our facility. I would highly recommend Policy Manger to any healthcare organization to meet their document control needs. ----- ### "Policy Manager for Healthcare Systems\!" — 4.0/5 > **Maci** | *3 February 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love that Policy Manager is easy enough to use that all our employees can quickly access and easily function within the platform. Ease of use is probably most important to us. > > **Cons**: Policy approvals through the correct individuals can be difficult to learn. We have a policy manager specialist on staff that helps lead that, but new managers can be overwhelmed with the steps to take in order to ensure that the correct people have all had timely opportunities to approve the updated documents. ----- ### "Great product and keeps getting better" — 5.0/5 > **Lori** | *17 March 2017* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is user friendly and intuitive. Customer support is fantastic. > > **Cons**: The customer cannot alphabetize some pages and that's annoying. You have to call MCN for them to alphabetize some pages. > > We continue to find uses for Policy Manager far beyond policies. We use it to facilitate the onboarding process for new hires and as a repository for workflows for our electronic medical record. The new features that continue to be added make the system even more valuable to us. The customer support offered by MCN Healthcare is superb. They are very responsive not only to me as the administrator of the site but to employees who contact them for assistance. I particularly like the live chat function to get help quickly. ----- ### "Easy to learn and eaiser to use\!" — 5.0/5 > **Kelli** | *18 May 2017* > > **Pros**: Cloud based, simple, user friendly, everyone in the facility can use it with minimal training with no oversight ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/85427/policy-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/85427/policy-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data