About Jane












Jane pricing
Jane does not have a free version. Jane paid version starts at US$74.00/month.
Alternatives to Jane
Jane Reviews
Feature rating

- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Jane got me through April 2020
My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!
Pros
Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package.
Great customer service.
Cons
There has not been a downside. It is very easy to learn and it has all the features that I need.
Response from Jane Software
Sandra
This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied.
I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you...
And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care.
Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents.
You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know.
Alison - Co-Founder
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Love Jane!
Amazing customer service and easy to use. Wouldn't try anything else even though it's an expense every month.
Pros
Easy to use, all of my records, Billing, scheduling in one spot. Many patients tell me that using Jane on their end is very convenient and helpful as well.
Cons
Takes a little to get used to ...and I'm not thrilled that I'll have to pay more for another practitioner to use it when I expand my practice.
Reasons for Choosing Jane
Needed charting and more features, intake/consent formsReasons for Switching to Jane
All in one!Response from Jane Software
Hi Jackie,
Thanks so much for your review and all the stars!
I am so happy to hear you say "easy to use," "scheduling in one spot," and "convenient and helpful." I'm smiling so big :)
When it comes to pricing, our model is our true cost for running Jane, meaning that we don't artificially inflate our pricing to account for discounts. We have worked hard to make our Jane pricing as fair and competitive as possible. I hope you will reach out to a member of our support team this week, so we can make sure you're on the best plan for you right now and then again in the future!
Thanks again Jackie and I hope you have an awesome week.
Maddie
On Behalf of Jane
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
good but lacking
Pros
I really dislike that I have to add a minimum number of digits in this field
Cons
not having the ability for online patients to add a unique discount code is disappointing and sad that they cannot be bothered to add this for a 5 year customer along with many others who have asked for it
Response from Jane Software
Hi Lindsay,
I'm sorry to hear this is your experience with Jane so far. We want to make your life easier!
We hear the desire to have patients enter a discount code when they book online and we understand this is a necessary feature for yourself and some other clinics.
You've likely done this already, but just in case, please add your vote here to follow the request status: https://janeapp.canny.io/feature-requests/p/enter-discount-code-during-online-booking
There are many different inputs we consider when deciding what to build next. Our customers (you!) act as our North Star and help us to give definition to the problems we can address and improvements we can make to Jane. Your continued feedback is welcome and very much valued.
I know this may not have been the exact answer you were hoping for, but I want to be as transparent as possible. If you have questions would you please respond back with your email? I would love to chat further.
Maddie
On Behalf of Jane
- Industry: Hospital & Health Care
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Customer Support is AMAZING
Management of scheduling and electronic medical records are integrated for a seamless experience.
Pros
It is all inclusive, continuously making improvements and the Jane Staff are so kind, helpful and cheerful.
Cons
It was a steep learning curve to learn JaneApp and implement the software, but the videos, tech support and online forums were helpful.
Reasons for Choosing Jane
wanted integrationSwitched From
Practice FusionReasons for Switching to Jane
recommendations and happy customers that are colleaguesResponse from Jane Software
Hi Faune,
I want to start by saying thank you for taking the time to share your thoughts with us.
Hearing that you chose Jane due to recommendations and happy customers is just so great. I love our community!
I truly hope that you will continue to lean on our support team throughout your Jane journey. We totally understand how challenging learning software can be and I know a friendly voice on the other side of the phone can definitely make that experience feel much better :)
Thanks again, Faune. We'll keep working hard to gain those last few stars!
Maddie
On Behalf of Jane
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Great EMR for Acupuncturist
Love Jane and their support. Can always get a question answered
Pros
Low price point, easy to use. Outstanding customer service
Cons
Book keeping is just ok compared to other products
Response from Jane Software
Hi Michael,
Thanks for the review!
I'm hearing that you consider Jane to be "easy to use." It also sounds like you've been in contact with our support team - that's great to hear :)
I'd love to learn more about your bookkeeping thoughts. You can share ideas directly on our public customer feedback site here: https://janeapp.canny.io/feature-requests Alternatively, you can reach out to the support team directly via phone or email. We really value your input.
Thanks for taking the time, Michael. You are appreciated!
Maddie
On Behalf of Jane