About Jane

Jane is a comprehensive practice management software designed for health and wellness practitioners, offering a wide range of features to streamline clinic operations. These features client-friendly booking, online and in-person payment processing, custom reporting tools for real-time business insights, and staff scheduling with multi-location support. The platform also supports HIPAA, PIPEDA, and GDPR compliance for secure telehealth services. Jane software includes charting features with customizable forms, SOAP notes, and over 1,000 templates, making it easy for practitioners to manage patient records efficiently. Users can optimize their charting process using time-saving features like Phrases, Smart Options, Narratives, and Dictation, streamlining entry creation. Additionally, Jane enables users to manage and track cash or insurance-based billing, ensuring accuracy and ease in financial transactions. Jane also provides security and reliability features, being fully compliant with remote data storage and boasting a 99.9% uptime guarantee. The platform eliminates the need to input data into multiple programs by securely storing and password-protecting all files, making them accessible from anywhere. This centralized approach to data management enhances data security and accessibility for practitioners. Jane's online booking system is a key feature, providing a user-friendly interface for patients to book and manage their appointments easily. The platform simplifies scheduling tasks, making them efficient and accessible to staff, ultimately improving workflow and reducing administrative burdens. Additionally, Jane provides billing capabilities that automate calculations, streamline payment acceptance, and facilitate insurance billing with ease. Jane is also designed to cater to the needs of patients, allowing them to book appointments online, access exercises prescribed by their therapists, and facilitate insurance reimbursements without paperwork. Jane's smart and aesthetically pleasing design enhances the user experience, creating an enjoyable and efficient software platform for both practitioners and clients. The platform supports a variety of devices, including tablets, smartphones, laptops, and desktop computers, regardless of the operating system. Jane's affordability, unlimited support, and intuitive design can benefit practitioners of various disciplines and clinic sizes. With a team behind the software that understands clinic management and prioritizes easy-to-use technology, Jane offers a robust platform to enhance clinic operations. Jane's commitment to storing medical data locally in different regions ensures compliance with privacy legislation. Jane provides support and training, including unlimited phone, email, and chat support, as well as free data migrations for seamless onboarding.
Jane Software - Jane Book an Appointment
Jane Software - Jane Appointment Email Confirmation
Jane Software - Jane Patient Balance
Jane Software - Jane Telehealth Appointment
Jane Software - Jane Patient Charts
Jane Software - Jane Provider Dashboard
Jane video
Jane Software - Jane Book an Appointment - thumbnail
Jane Software - Jane Appointment Email Confirmation - thumbnail
Jane Software - Jane Patient Balance - thumbnail
Jane Software - Jane Telehealth Appointment - thumbnail
Jane Software - Jane Patient Charts - thumbnail

Jane pricing

Jane does not have a free version and does not offer a free trial. Jane paid version starts at US$54.00/month.

Starting Price:
US$54.00/month
Free Version:
No
Free trial:
No

Alternatives to Jane

Jane Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8
5 reviews of 403 View all reviews
Kayle
Kayle
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2022

Best Clinic Software 10/10 Recommendation

Jane is invaluable to my business. My clients can book on line with ease. I can build their client profiles, chart, keep track of billing and print out a multitude of reports all very easily. I look forward to each new feature or update that jane keeps coming out with.

Pros

I love how easy and intuitive Jane is when learning new aspects of the software. The customer service support staff are very quick to help problem solve or send you in the right direction. Jane university is incredibly helpful when trying to problem solve your self or learn new aspects of the software. The integration with Telus has saved so much time for me daily, it really adds up. I also love the ability to use Jane payments so clients can use credit cards to pay.

Cons

I wish there was an option to keep canceled appointments viewable in your schedule. Maybe similar to the wait list feature. You just click on it and it pops up to show you the clients that canceled that day.

Alternatives Considered

ClinicSense and Noterro

Reasons for Switching to Jane

Janes integrated billing and the intuitive use of the software were hands down winners.

Response from Jane Software

Hi Kayle,

Wow! Thank you for your 10/10 recommendation and all the stars.

I love that you've had a chance to chat with our support team and explore Jane university. I'm also hearing that you've been enjoying Jane's insurance features and integrated payment processing!

I have some good news - there is a way to view canceled appointments in your schedule. Just navigate to the Schedule and select the little wheel in the bottom right-hand corner. Go ahead and click the toggle beside "Canceled" and voila! You can turn it on and off as needed :)

Thanks for being a part of Jane's story Kayle.

Maddie,
On Behalf of Jane

Replied 14/9/2022
Sheila
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/9/2024

Great for a large Clinic

A great intuitive program that is constantly improving and has excellent support. Better suited for more public-facing operations, as opposed to smaller practices that need more control over their bookings.

Pros

It's beautiful, Canadian, and many businesses use Jane, making it easy for customers to use.

Cons

It makes it very difficult to limit your day. I had to remove my online availability completely and book all of my appointments manually due to the lack of control online in this regard.

Alternatives Considered

WellnessLiving and Noterro

Reasons for Choosing Jane

Practitioners in my studio wanted a Canadian software for safety reasons.

Switched From

MassageBook

Reasons for Switching to Jane

Noterro's interface was instantly unappealing; though I wish I'd looked into it further. Wellness Living did not offer the services required for record keeping for Massage Therapists. They are also a bit more gimmiky and their efforts to onboard the clinic were aggressive.

Response from Jane Software

Hi Sheila. Thanks so much for taking the time to share your thoughtful review of Jane. We really appreciate your insights and candid feedback. It’s awesome to hear you find Jane intuitive and well-supported, and that our Canadian roots add that extra layer of security for your practitioners!

It’s so interesting to hear about your challenges with limiting your day while still using Online Booking. We’d love to learn more about the challenges you’re facing in particular and how we may be able to help - such as what your day looks like, what you’ve tried, and more. If you’re open to sharing more, feel free to send a message to our email.

Your choice and trust in Jane means the world to us and plays a big part in Jane’s growth and improvement. We’re here to support your clinic and hope we can continue to meet your needs and grow with you.

-Caitlin on behalf of Jane

Replied 4/10/2024
Kassidy
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
3

3
Reviewed on 20/10/2024

Decent for low volume clinics

We liked using it until we broke 100 office visits per week. Then the SOAP notes were too slow and the billing was annoying

Pros

Ease of use, easy set up, intake forms directly to EHR

Cons

Can’t set up family plans and easily keep track of care plan numbers

Response from Jane Software

Hey Kassidy. Thanks for taking the time to review and for giving Jane a chance in your clinic. We’re disappointed to hear things didn’t work out, but we get that Jane might not be the perfect match for every clinic.

Your feedback is super interesting and really helpful for us. It sounds like charting and billing were the main challenges—if you’re ever down to chat more about it, we’d love to dive into the details. For example, we’re curious about how the SOAP notes got too slow things down or how the dynamics shifted once you hit over 100 visits per week, and what parts of the billing process were a pain. We're always looking to improve, and your insights and feedback are a big part of that.

We know that’s not what a review is for, but if you ever feel like sharing more, we’re here and ready to listen. I’m sorry Jane couldn’t quite keep up with your clinic’s needs, but we hope you find software that supports your practice the way you need it to. Wishing you all the best on your journ

Replied 1/11/2024
Janie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/8/2024

Great support and experience

Great, I'm slowly learning. As my practice evolve I'll be able to speak more about my experience.

Pros

The support is amazing! All Jane representative I have spoke with we knowledgeable, friendly, supportive, and so useful! The platform looks professional and overall user friendly.

Cons

The French features. My practice is bilingual so I find it a little harder to navigate between the 2 languages.For example: I have chose my platform in English but I'd like to share etc "how to book an appointment" video to my English and French clientèle but didn't seem to be able to find the French version of it.

I also teach yoga and workshops so I sell packages. At this time people who purchase packages can't sign up for more than 1 session. It simply adds up to the work "behind the scene". Just a constructive comments.

Alternatives Considered

Practice Better

Reasons for Switching to Jane

Because I already have the experience of using it though other clinics. Appreciated the ease of online booking

Response from Jane Software

Hi Janie. Thank you for taking the time to share such a lovely review about our support, and for appreciating Jane’s design - both from the admin and online booking perspectives. We’re thrilled to hear that you’re really enjoying things, but please do update your review or reach out with any further thoughts once you get more familiar with things - we always love to hear from our users, whether shining or constructive feedback, as it helps Jane grow.

We hear you and realize that there are some challenges when it comes to Jane being able to handle two languages at once - it’s a skill Jane hasn’t really mastered, making it very manual. We’ll be sure to pass along that feedback to our team.

We hope you’ll update your review once you spend more time with Jane, but thank you for sharing your thoughts and impressions of Jane so far with us. I hope we can continue to provide you with great experiences for years to come - thank you for being part of our wonderful community.

-The Jane Team

Replied 16/9/2024
Homa
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/10/2024

Finally found the perfect EHR system for my solo practice.

Excellent all around. I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more features that made my solo practice run super smooth. Patients always complimented the interface with the reminders, receipts, scheduling, etc. Never experienced any glitches.

Pros

Everything! It's a well thought out software, with an excellent user interface for both practitioner and patients.

Cons

Getting set up seemed complicated and the process took some time. Once done however it was time well worth investing since once I was up and running, never had any issues and everything ran smooth.

Response from Jane Software

Hi Homa. Oh my goodness, thank you so much for sharing your detailed and positive experience with Jane! We're so happy to hear that Jane is fitting in great for your practice and needs. Your kind words about our user interface and features mean the world to us, and it’s awesome to know your patients are benefiting, too!

We also really appreciate your feedback on the setup process. There’s definitely a learning curve and Jane’s custom nature can make things seem daunting a first. Could you give us more details on what felt tricky or how we could make it smoother?

Thank you again for choosing Jane and for being a valued member of our community. Looking forward to growing together in the future. :)

-Caitlin on behalf of Jane

Replied 4/10/2024

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