About wolkvox







wolkvox pricing
wolkvox has a free version and offers a free trial.
Alternatives to wolkvox
wolkvox Reviews
Feature rating

- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Weekly for 1+ year
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Review Source
All u need for a high level Contact Center
Very easy to use, deploy and manage, inexpensive if u compare with other vendors
Pros
Wolkvox have all modules u can need in a high level contact center operation
Cons
Its not a worlwide company, but ther are in the correct road
Reasons for Choosing wolkvox
price, support, facilityReasons for Switching to wolkvox
price, support, facility- Industry: Banking
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use at the beginning, bumps on the road later...
The product is a great promise, we need to work around to make it fully work.
Pros
The software is easy to learn and use in the beginning. You can use APIs to make it work with your other systems.
Cons
The features don't always work as advertised, documentation is not thorough, help desk is not equipped to help developers.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
feed back coopyas
Pros
the facilities that present on the moment to install
Cons
the possibility to maintain an schedule for the predictive calls
Alternatives Considered
uContactReasons for Choosing wolkvox
because they dont have cloud servicesSwitched From
uContactReasons for Switching to wolkvox
customer support- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Using Wolkvox
good experience; Recommend it for all fields
Pros
has many features including a lot of statistics and informs, along with up-to-date technology
Cons
sometimes is difficult to setup some of the points due you have to perform a lot of pre steps
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
My experience with Wolkvox
Pros
Solution in the cloud, easy to use and quick to implement.Integration vía API.
Cons
Windows App Client is not efficient.API response capacity is very limited.