Funraise

Pros

I like the ease of use and customer support the most. It is very easy to either find what you need to do or find someone to help you find it.

Cons

Sometimes some things can become unintegrated but again the team is always able to handle it quickly.

Pros

Funraise works so well with our website and our CRM. Donation forms are easy to create and embed in our website even for those of us who are not web developers, and when a donor gives on that form, the donation automatically is entered into our CRM, Salesforce. Additionally, Funraise offers many other features such as customizable peer-to-peer platforms, automated emails, event ticketing, and more. Their customer support team is excellent and always promptly responds to inquiries and actively helps to solve any problems we have come across.

Cons

The one feature we would really love to have access to but do not would be an online portal system for donors to manage their recurring donations and payment methods.

Alternatives Considered

Classy

Reasons for Choosing Funraise

Funraise integrated seamlessly with all our other platforms, our donation forms looked great on our website and donations were automatically created in our CRM (no more manual entries!) This saved our team so much time especially as we have grown so much since adopting Funraise. Additionally, Funraise allows for easy and intuitive reporting on donations and donors. Anyone on our team can easily find information about our current donors there.

Reasons for Switching to Funraise

Funraise was the most robust platform that both fit within our budget and integrated with the systems we already had! We loved that we would no longer have to manually enter every donation into our CRM (Salesforce) which was a requirement as we planned to grow our donor base.

Pros

Customer service, ease of the software, organization of the software, little to no problems with the software, reasonable in cost.

Cons

I wish they sent out a yearly tax deduction email automatically to all my donors instead of me having to set it up myself every year.

Pros

It is fairly easy to use, particularly if you do not have complex needs. Do you just need to store a few donors and their gifts? This might work for you.

The online donation forms also look very nice.

Cons

There are a few things that just don't make sense and probably won't work for your org if you have slightly-more-complex needs. Or married donors. Or don't want your existing data overwritten willy-nilly:

-->There's no option for co-donors and 'household' receipts don't include household members. To get around that, you can enter donors as FirstName John & Jane Last Name Doe, but if Jane makes an online gift with the associated email address, any existing info is overwritten and all gifts now only have that one donor's name associated. There's no logical way within Funraise to handle donors who request receipts for joint gifts--if you follow the Funraise rules, someone is left off the receipt, and if you don't follow their rules, your data can be overwritten and you'd have no idea. There's no nuance for gifts made by couples, couples having different last names, etc etc.

-->There's also no way to check for duplicates--if all of the info is different except the email address, existing info is just overwritten by new online gifts. If all of the info is the same except the email address, a new record is created. It does not alert you if either of those things happen.

-->You cannot customize the email that is generated by a donor to alert someone that a gift was made in their honor. It's not particularly friendly.

-->Cumulative year end receipts can only be generated for the prior year--there's no way to adjust the dates or how the data is presented. (This was a big selling point for us--the ability to easily send a year-end summary to donors.)

-->There are also small annoying things that make data-entry more time-consuming than it needs to be for gifts that are made outside of Funraise: you cannot type in the date that a gift was made, you have to scroll back through a calendar to click on a date. Not life or death, but if you're entering past gifts, you're clicking around a ton (vs just being able to type 07/29/24).

-->You cannot delete donor records. You can merge them if you know there's a duplicate.

Alternatives Considered

Donorbox and Givebutter

Reasons for Choosing Funraise

I did not like the customer service or features of the move to the new platform.

Switched From

Salsa Engage

Reasons for Switching to Funraise

The donor-facing online giving forms do look very nice! And the sales pitch was convincing! I had anticipated more customization than there is.

Pros

Three things make Funraise the best donor management software on the market:

1) Technology built by nonprofit leadership for nonprofit leaders. As CEO of ANGEL AID, I don't have time to fuss around with technology platforms but we need a mobile-first, scalable solutions to meet our goals. We launched with Funraise and the intuitive interface has made it so easy for our team to grow aggressively. We have used Funraise to build campaign websites, email prospective donors, acknowledge donations, text event details, and (most important) automatically process end-of-year acknowledgement letters with ease.

2) Exceptional Customer Success team. Our donor campaigns benefit from a 1-to-1 reviews with the Funraise Customer Success team. We have had several leads over the past two years, but every interaction is with a positive, encouraging, knowledgable resource who offers the details to make our campaigns more successful. Our current Customer Success Manager, [SENSITIVE CONTENT HIDDEN], is exceptional. [SENSITIVE CONTENT HIDDEN] is responsive, creative, and thoughtful about user flows ~ ANGEL AID donors have commented on how easy it is to work with us ~ that is one part software and two parts [SENSITIVE CONTENT HIDDEN]! [helping us think through how to use the software].

3) How To Guides ~ Funraise publishes a steady flow of guides, blogs and recommendations for how to tackle big opportunities (like peer-to-peer, Facebook Fundraisers, Text Campaigns) that we share with our team.

Everyone benefits from Funraise. Cristol

Cons

The ticketing function negates the ability for donors to sign-up for recurring donations. That is a miss. Campaigns that have ticketing may galvanize a potential donor who cannot join the event, but want to sponsor an ongoing program... There should be the ability to do recurring donations, even when tickets are the call-to-action.

Alternatives Considered

Classy, Salesforce.org Nonprofit Cloud and Blackbaud Raiser's Edge NXT

Reasons for Switching to Funraise

Honestly? The 'Funraise the Musical' video is what drew me in. I knew I wanted to work with a company that 'gets' how hard this work is and how much we all need a little inspiration and FUN in our nonprofit day-to-day. Bring back the video!! [SENSITIVE CONTENT HIDDEN]

Pros

Funraise is quite user-friendly on both the front-end and back-end and the layouts for their Peer to Peer and donation forms are well though out. The best decision for us in getting this software was to pay the additional for the added account support.[SENSITIVE CONTENT] is hands down one of the best account execs I've ever dealt with. His knowledge of the platform and ability to offer solutions to issues that crop up is top notch. I also like the fact that the entire team is always looking to improve its product. When I give feedback, I know it's being taken seriously and that changes/improvements are always being made.

Cons

I do think that the Peer to Peer software could be improved to make the load time of Fundraisers quicker. It could also offer more templated language for people who sign up as a fundraiser. That process can often be overwhelming for people and they often don't know what to write. Certain things are not intuitive.

Alternatives Considered

Classy

Reasons for Choosing Funraise

Price, design and functionality

Reasons for Switching to Funraise

Pricing and ability to pay for extra support.

Pros

The back end usability is easy and quick to learn. The widget to collect donation directly on our website has been wonderful. The campaign page features have been perfectly suited to our needs.

Cons

The customer service if there's a problem is dreadful. We had tens of thousands of fraudulent charges happening at one point and it took two weeks for them to enable the reCaptcha feature for us to put on our donation form and then another six weeks to remove the charges and donor profiles that were created from each of them. During all of that time they only let me know the state of where things were at if I reached out to them. Each time I was left with no timeline on when the problem would be resolved.

Alternatives Considered

Classy and Bonterra Guided Fundraising

Reasons for Choosing Funraise

We were looking for something that offered us more, for a reasonable price.

Switched From

Bonterra Guided Fundraising

Reasons for Switching to Funraise

We were able to get what we needed and only pay for those features so it priced it within our price point.

Pros

It's very easy to use, and has all features under one roof: event, peer to peer, recurring donors, donation button, social media, texting, and I'm sure I'm even missing other features. The integrations to email marketing, company matching, and wealth screenings are also very simple and easy.

Cons

There are some limitations to bulk action items that could make management easier as well as some manual specific limitations to the text feature.

Pros

Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point. Being able to manage donation forms, email automation, peer-to-peer fundraising and donation data analytics in one place is a welcomed addition to our tool kit and is already paying dividends.

Cons

There's not much to dislike. It's very intuitive and easy to use, even right out of the box. An end-to-end SMS marketing approach would be a nice feature addition that would help enhance donor communication.

Alternatives Considered

DonorDrive and Classy

Reasons for Switching to Funraise

Funraise provides the most comprehensive solution to address all of our needs. Rather than paying multiple vendors to manage multiple "pieces" of the process, we found Funraise to deliver in all areas, and allow us to become platform experts in one place rather than learning a little about a large number of products. The team is awesome. Our account execs and support team members have been phenomenal. The company leadership is forward thinking and always pushing for the next great version of their product. Highly recommend!

Pros

Originally they boasted low processing fees, then bait and switch to higher fees!

Cons

It's impossible to speak to anyone at their company unless you're a new client. I tried to cancel our account December 2023. They responded 5 days later saying they would cancel our account. I attempted to close our account via online Chat, left voice messages, and email correspondence. In July 2024, I had to pay a bank fee of $35 for a ACH stop payment transaction. Thankfully, I have a trail of email responses to show our bank in good faith we attempted to close our account with Funraise

Pros

We've been using Funraise for 4 years now and still love it! It's been a great experience all around.

First of all, Funraise is very affordable. For smaller nonprofits they don't charge the crazy base prices that so many other Fundraising softwares do that a small organization can't afford.

The integration features are easy, reporting is beautiful, and customer support is the best! I know the people on my team at Funraise are there for us and want us to succeed.

The interface of the dashboard is easy and intuitive.

I love that in Funraise you can create donation buttons to put on your own site so your site gets the traffic and you can brand it exactly how you want.

Cons

I can't think of anything I don't like.

Pros

Has ApplePay and PayPal.

Fairly easy to set up a campaign.

Cons

On the Funraise platform, I find the integration of Sites, Events, Tickets, and Giving Forms to be confusing.

Also, the Funraise platform has been changing, so it’s hard to know where to begin. Overall, it’s fairly easy to set up a campaign site. But it’s not always clear how to customize sections, what can be customized or changed and what can’t, etc. Sometimes the interface for editing text is problematic, such as when you want to edit white text and the editing area has a white background.

Overall, it works fine but there is a lot of room for improvement in my opinion.

More report functions would be good; one report I need has to be requested (we just want mailing addresses with everything else, so this should be a standard report).

Pros

Funraise is fun! Their culture and communications have always left my nonprofit with a positive feeling about our relationship. The wide range of tools, the intuitive ways they're implemented, and the willingness to adapt and grow with our NPO is my favorite Pro about using Funraise. It allows me to focus on my relationships with our donors, remember details about them, and pull up all of the relevant information on them when I need to. Funraise is easy.

Cons

Funraise can be very glitchy at times. There are various (small) issues with how the software flows, and when you're cruising through a huge database of supporters, or trying to hone in on very specific data, it can be frustrated to figure out ways to circumnavigate them. However, Funraise has always responded quickly to issues like these, and always offers a workaround or fix that we can use.

Pros

The ability to customize the pages and sites is extremely valuable. The ability layer tasks to team members has an enormous value. The automation that have been created are beneficial. The customer service is absolutely incredible. Shoutout to [SENSITIVE CONTENT HIDDEN]!

Cons

It takes some time to get use to all of the features, and the customizations you can apply to it. Data downloads can be tricky if you don't have someone on your team that can manipulate data on excel. The team is constantly working on updating the system to provide the most useful tools and user experience.

Pros

Funraise has incredible functionality with donations from allowing people to cover processing fees to giving in memory or in honor of someone and so much more. Not only is the donor functionality easy and helpful, but the back-end reporting and relationship tracking is where they really beat their competition. Funraise makes it so easy to keep track of interactions, assign tasks, pull reports, etc.

Cons

They used to not have a clean and easy way to design fundraising pages, but all of that has changed with the new update and it truly is one of the best comprehensive donation platforms in existence right now!

Pros

We love funriase and recommend it to all our Non-Profit friends. The support is top tier and the features help us maintain our existing donors and cultivate new donors.

Cons

I wish I could just go to a 1-day funriase school. I get stuck using it sometimes and I know I'm not using it to its fullest. I think the Facebook integration is too expensive. It's a great feature but it does not fully work right for my needs. (it shares to the individual, not the company, in our case the yoga studios) It's not B to B friendly.

Pros

I like all the information I can find in it - about my donors and ways to keep all the information about my donors right in one place. I like that I can text and email right from the platform. The sites are easy to build and if I'm stuck, it is easy to get help from my representative who is always in good spirits and doesn't mind all of my questions! She also has suggestions on things I can do better.

Cons

Sometimes there are limitations when we have been doing the peer to peer sites, but they just updated the interfaces, so they are always improving.

Pros

Funraise has great customer service. Never once have I received a response to a question or request for support that felt canned or like the support agent didn't take time to actually read and investigate the issue. I also really appreciate that they connect you directly with their engineer team when appropriate. It's so helpful to speak directly to engineers whenever there's a technical question or issue.

Cons

I wish there were more options to customize the automated emails and tasks set up in Funraise. There are some use cases or automation that I would love to create or customize but am not always able to.

Pros

-No expiration date for recurring donations
-Unlimited, customizable questions
-Clean look and easy to use forms.

Cons

-If using the Double the Donation as your matching gift plug-in, you may be required to upgrade your plan with Double the Donation in order to gain access to API keys.
-Answers to customizable questions do not appear on the same report that lists transactions/donations. You are required to upgrade your plan with Funraise to combine that data.

Pros

I love how easy it is to use, but also how many insights you can get from it. Whether you are a beginner or an expert on data and coding, Funraise has something that makes your job easier and better.

Cons

Sometimes having only pre-existing templates can be a bit boring if you want to create different pages for your campaigns. Nevertheless, there are many customization options being included by the minute, which makes the options better with time.

Pros

Reports can be downloaded easily and it is simple to navigate through the software.

Cons

Maybe for the social media integration instead of "Facebook Donor" include the name of the donor.

Pros

For starters, along with outstanding customer service, there is a "help" page with articles that detail step-by-step instructions to do almost everything. There are "campaign" pages you can open for specific fundraisers to allow your donors to fundraise in a fun and interactive way! One of my favorite features is the ability to embed the giving forms directly on our website. There is so much more, definitely recommend checking it out!

Cons

A minor feature I would like to see tweaked is the ability to easily add a couple with different last names in the same household.

Pros

My favorite feature are the preset emails you can set for first time donors, recurring donors and during peer to peer. There are a lot of options to really grow the donor cultivation.

Cons

I would love if there was a feature to be able to easily delete someone's profile.

Pros

On the marketing/site-building end, everything flows and looks great! We're a nonprofit theatre organization that's been able to create great sites for fundraising and online performances. Love the possibilities with the way everything works together, and the customer success help.

Cons

It's a bit un-intuitive at times, and there is a learning curve to understanding how the pieces work together (and a few times we needed to go back and forth with customer service). There could be a bit more content editing options, particularly with photo sizes, photo captions; however, I was able to get what I wanted as a beginner-intermediate web developer with some HTML and CSS knowledge.

Pros

User-friendliness and customer support.

Cons

I can't think of anything off the top of my head.

Pros

Ability to access donors & donation information

Cons

Fees for online transactions are too high when donors cover fees

Pros

We have experience using this app once and the experience was positive as it made integration easy with other tools.

Cons

We didn't have any issues using this application.

Pros

Your software is a tool that needs to work for you, not the other way around. Funraise allowed us to implement much needed data and donor tracking upgrades quickly, with more innovation, and in a cost effective way. Customer support has always gone above and beyond to help us overcome any hiccups along the way. Overall, we have out performed our fundraising goals year over year since using Funraise and our data is now easy to find and manager.

Cons

There are some minor customizations that I'd like to make to donor records or to event pages but Funraise is always improving and introducing new features. I love that they grow with us, anticipate needs and work to build solutions so that I don't have to wait to long for those changes.

Pros

Moving all of our fundraising needs to Funraise was the best thing we have ever done. We are a small grassroots organization and depended on PayPal to process donations but were in need of something more robust that could handle campaigns, data tracking, peer to peer campaigns and provide a comprehensive CRM. Funraise provides all of this for a very reasonable price.

Cons

We would love to see a "text to donate" feature in this software in the future. Something else that would be helpful is a way to send group emails to all donors that supported a certain campaign.

Alternatives Considered

Kindful, DonorPerfect and OneCause

Reasons for Switching to Funraise

We invited a member of the Funraise management to attend our board meeting to discuss in detail how the program works and especially the ease of use and found this to be the best fit at the best price.

Pros

Funraise's interface is incredibly user-friendly and designed simplistically, making it easy for anyone on a team to be easily onboarded and made to feel like they understand how to use the most advanced features. The support network and personal Funraise Customer Success Manager assigned to your organization make all the difference. Knowing there is someone to help you answer even the most basic questions and offer endless support has been game-changing. Shoutout to our CSM, [SENSITIVE CONTENT HIDDEN] for being so kind and helpful.

Cons

I hope there is more investment in the direct messaging of donors in the future. It would be really helpful to be able to one day be able to communicate with donors directly through the platform and/or make email campaigns more functional through the platform itself without having to integrate a third part application. This would elevate Funraise to another level.

Pros

We received this product through a grant from the Festival of Children Foundation for which we are very grateful.
1. We found the donation button -format and look to our donors easy and a huge improvement.
2. We created two events in three months-found the interface with our website positive and the graphics compelling to our donors.
3. We found the staff very helpful, quick to respond and not put off if we needed to come back to them with further questions.

Cons

We found the tracking donors not as sophisticated as other programs. The "tags" system was ok but not great. My understanding is that they are working on that.
A few of our donors found it hard to make a donation. We think it has something to do with the first page where it says credit card and they thought there were other options or it was supposed to scroll to say which credit card. Once we spoke to our donors, some were able to figure it out and others chose to use another form of payment.

Pros

We love how user friendly and organized everything is with FUNRAISE! Seriously a "Night and Day" difference between Funraise and our previous software!

Cons

Honestly we have yet to experience anything negative about Funraise.

Alternatives Considered

Square Payments and PayPal Zettle

Reasons for Choosing Funraise

We kept running into problems with the features and processes. Not user friendly at all!

Switched From

iDonate

Reasons for Switching to Funraise

We just loved the features and the customer service!

Pros

Considering financial and human resources limitations, Funraise offered us exactly what we needed - ability to quickly and easily create beautiful and inspiring fundraising pages. From an idea to completion, within a few hours, we were able to have an online fundraising campaign set up. How cool is that!?! We could trust the campaign templates follow the latest and greatest design/usability features making them beautiful, current, super easy to use, and additionally we could customize the templates to fit our brand. In terms of online fundraising and storytelling, Funraise, made our job so much easier! We could focus on what we do best - activating our stakeholders and full-filling our mission.

Cons

We wish the giving forms could be more customizable in terms of adding/creating your own fields/questions. With that being said, since we started using the software, we have seen amazing developments and improvements to the tool, so that probably will be addressed at some point by their product development team. They really do listen to the needs of the users.

Pros

The giving form feature is the most impactful and I love the layout of the software. It's user-friendly and many of my team members utilize the system for their daily responsibilities.

Cons

Text-to-Give option would be helpful, especially with virtual events due to the pandemic.

Pros

As an old, I believed I would be overwhelmed by the technology used to conduct non-profit business through a CRM and a Peer to Peer fundraising site. However, the system and building campaigns was very easy to use and pretty straight forward.

When I was unable to figure something out by good old trial and error, the customer success team made sure I understood what I was doing and how to fix anything I needed moving forward.

Having all transitions in one place is a great feeling, especially when sending tax forms to donors and organizing new supporters .

Cons

I feel the on boarding system could be a little more macro and less piecemeal .

Alternatives Considered

Kindful, DonorPerfect, Bloomerang and Salesforce Sales Cloud

Reasons for Choosing Funraise

Funraise was next level and way more professional and high end looking.

Reasons for Switching to Funraise

Most in platform plug ins and what we needed for success. Easiest to use and extremely quick customer service.

Pros

I love Funraise! Their customer service is top notch—they are always checking in on you to ensure you have what you need to be successful in fundraising. They come out with updates and new features frequently which allows us to do our job well.

Cons

Some features that are compulsory for any CRM are add-on's which are priced quite high. As a small nonprofit, I had hoped to be privy to functionalities that can help us see our database better, but the fee is quite hefty.

Pros

Funraise is the combination of all of the best things from the top tier CRM solutions, but its easy to use. As a non-profit we are constantly trying to save time and energy to focus our time on our purpose, Funraise lets us do that.

Cons

If I could improve anything it would be the cost.

Pros

Setting up Funraise was quick and easy and only took us a couple of days. They have multiple options from stand alone donation pages, to pop up forms that can be integrated into your website. We have a lot of older donors and I have never had a donor call me asking me how to donate in the past two years of using Funraise. Our donors are happy, our accountant is happy, and I am happy with how little I need to do because everything runs automatically.

Cons

I have two suggestions: 1) We still have a lot of donors who are old school and mail checks. I wish after the automatic email contribution statements were run I could get a printable version for all my donors who don't have an email. Right now I can run that manually, but it takes awhile.
2) A little more customization options on the website pages.

Pros

The dashboard is easy to navigate and highly intuitive. Funraise's customer success team and technical/development team are all super responsive and always willing to go above and beyond to answer questions or solve challenges. The forms are easy to embed on our own website and take minutes to set up. Their entire team is very approachable and open; we could get in touch with the head of the company if we truly needed to.

Cons

I wish forms were more customizable, that the Salesforce-Funraise integration was stronger, that we could customize automated emails more (like the failed payment emails, I wish I could re-send those as needed).

Pros

As a development professional I appreciate that their is a free version for less experienced people.

Cons

The software seems to not have been designed for experienced Development professionals who want to use the features and events that other platforms like Greater Giving provide. Limited customization, limited buttons, etc.

That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE. Are you holding a gala? Yes. Do you have an auction at your gala YEs....then you build a skeleton platform for them.

Why don't you send me emails using your own platform. I set up a page for example? then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing.

There's just too much to discover on my own.

Pros

I chose this product for the easy monthly giving widget that exists on our website. It uses AI to determine how much to ask the person for which is pretty cool.

Cons

Paying for any software as a nonprofit is painful, but this is worth the money.

Pros

Before using Funraise, we were stuck with an older platform that not only didn't engage current and potential donors but also didn't allow us to track the money in an efficient way as it came in. Maintaining a spreadsheet of donations as they trickled in was ungainly and didn't make the donor feel as though their contribution was appreciated by our organization.

Using Funraise, the ability to add offline donations has been a huge plus for us on this front, our Customer Support Manager, and the others at Funraise we reached out to were incredibly helpful as our staff member tasked with learning and deploying the platform worked through updating our donation page and building our first campaign site.

The platform's updated, straightforward interface made things even easier for us. As far as our donation page and first campaign site, we saw an appreciable increase in donations. When issues came up, Funraise Support readily provided effective solutions to them.

Funraise allowed us to reach people who were previously unaware of our work, and thus unaware of the impact their contributions could make to furthering it.

Cons

The act of changing the template wiping out all the campaign page content initially caused some trouble for us, but only because we missed the warning on the editor.

Pros

Funraise is a purpose built tool to help not for profit organizations properly track donors and donations. It is a great tool that plugs into other toolsl like Mailchimp and Quickbooks. It also integrates with Stripe and other payment gateways to have all donations in one place.

It is great if you do the work to get Funraise as your source of truth. This takes some work to audit other platform and properly integrate.

Cons

too many dupes! I wish it had some intelligence built in to understand donors as they attempt to donate using a different email address. I suppose there are some privacy issues with it but there must be a way to reduce the number of duplicate profiles from being created. I spend far too much time deduping and merging profiles.

Pros

Our Customer Support Rep! As someone who was new to Fundraising and using a platform, CSR made sure I had all the information I needed to be successful! From advice, feedback and just words of encouragement, it overall made the experience worth it! Next, the price CAN'T be beaten!! Additionally, they are always adding new features that make your work even easier. I also really liked that you can send a specific email to each type of donor.

Cons

I wish I could send full out email campaigns (but that's a big ask when you already have players like MailChimp). I wish the donate button could be...transferrable? Maybe it already is but it would be cool to just have a coding for the Donate button that can be used on any website.

Pros

We love Funraise because the plugins to our website, the campaigns we launch, and the general set up are super easy to use. Most of our yearly donations are recurring and Funraise really has provided peace of mind for us in handling that, along with our EOY big fundraisers we do virtually. This is the most thought-through fundraising tool we've ever used in our 8 years of existence!

Cons

Honestly, everything for us has been smooth and good.

Pros

The system works great but often times I need more hand holding. The good news is the customer support is great, especially Blake.

Cons

There is so much to this platform that often I find it confusing and need help but once it is set up it is great.

Pros

We've used Funraise for several years. It's extremely easy to set up & use, but also has great API functionality that allows our developers to integrate our fundraising data into other systems. They also have a partnership with Facebook that allows you to automatically import your Facebook donation data.

Cons

The biggest downside is that there is no way for donors to update their recurring donations themselves, but I've been told for months that this is in the works.

Pros

We utilized Funraise for peer to peer campaigns. You are able to add features a la carte so you do not need to purchase the whole software. It integrates with Raiser's Edge and automatically adds donors info to records and creates new records. Very intuitive, attractive, user friendly tool that offers same and additional features as other crm tools like Raiser's, Salesforce. Their platform seems more modern and easier to use that Raiser's Edge. Their peer to peer templates are user friendly and allows donors to easily create pages that are then placed on your website and they are able to share with others.

Cons

Their software does not integrate with Blackbaud Merchant Services. You need to setup an account with a company like Stripe to integrate donor payments with the system so it's a little time consuming to setup. We are only using their peer to peer tool at the moment however everything seems to be integrating and seems easy to use.

Pros

Fairly ease to use, cot and had good account management.

Cons

Not having built in email and no incentive management.

Pros

The popup donate forms are genius! It's helped out conversion rate having donors able to donate directly on the page they're looking at without being redirected elsewhere. Integration with Salesforce and MailChimp were a must for our organisation and we've been pleased that Funraise has been able to provide this. Best of all is that help is never far away when we have questions or need help!

Cons

The peer to peer campaign pages, while covering the basics, have felt a bit limited at times and we also find that the pages can be very slow to load. While Funraise offers a ton of features that we love, it often feels like each individual feature could do with more advanced controls. For example, the MailChimp integration is awesome but doesn't provide a way for donors to opt-out of being added to our MailChimp list. But Funraise always takes this feedback on board and is constantly working to make these features better and better.