---
description: Review of ProtonPACS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: ProtonPACS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# ProtonPACS

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> ProtonPACS is a picture archiving and communication solution that helps medical facilities manage image access, storage and distribution, optimizing workflow across the organization. It includes front and back end patient management solutions that minimize manual and/or duplicate entry of patient information. HL7 integration to information systems is included in the product. &#10;&#10;&#10;ProtonPACS features Intelerad's Inteleviewer, a diagnostic viewer that provides radiologists and other healthcare professionals tools to optimize images, change layouts, measure critical data points, perform image reconstructions and create key images. In radiology environments, its worklist and integrated speech recognition engine allow radiologists to generate reports for referring physicians, and both reports and images are available via any web-enabled device through the system’s referring physician portal. Additionally, ProtonPACS performs various administrative tasks such as auditing, remote system monitoring, auto-routing and AE title management.&#10;&#10;&#10;ProtonPACS utilizes a secure hybrid model that employs on-premise hardware with simultaneous hosting in the cloud. Pricing is available on request and support is offered via email and phone, including after-hours support.
> 
> Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 18 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Radsource
- **Location**: Brentwood, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$2.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Radsource for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Archiving & Retention
- Audit Trail
- Billing & Invoicing
- Collaboration Tools
- Comparison View
- Customisable Templates
- DICOM Modality Worklist
- Data Import/Export
- Data Storage Management
- Diagnostic Reports
- Diagnostic Tools
- EMR HL7 Bridge
- HL7 Support
- Historical Reporting
- Image Analysis
- Image Fusion
- Image Library
- Image Management
- Imaging and X-rays
- Mobile Access

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software)

## Related Categories

- [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software)
- [Medical Imaging Software](https://www.softwareadvice.ie/directory/4183/medical-imaging/software)
- [Radiology Software](https://www.softwareadvice.ie/directory/175/radiology-information-systems/software)
- [PACS Software](https://www.softwareadvice.ie/directory/176/picture-archiving-and-communication-systems/software)

## Alternatives

1. [UltraLinq](https://www.softwareadvice.ie/software/3497/ultralinq) — 4.5/5 (13 reviews)
2. [Medicai](https://www.softwareadvice.ie/software/371369/medicai) — 4.8/5 (12 reviews)
3. [OmegaAI](https://www.softwareadvice.ie/software/438850/omegaai) (0 reviews)
4. [Tempo](https://www.softwareadvice.ie/software/60755/tempo-healthcare-suite) — 4.0/5 (1 reviews)
5. [Studycast](https://www.softwareadvice.ie/software/308070/studycast) — 5.0/5 (5 reviews)

## Reviews

### "Excellent PACS System" — 5.0/5

> **Sara** | *13 February 2020* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: This software is easy to use and easy to train others on.  I have provided access to all necessary employees, as well as outside providers.  They all easily navigate the system and its various functions with very little support needed later.  The software has decent response times with an exception to larger imaging studies or those that have been taken offline due to age.
> 
> **Cons**: The multiple versions of software can get confusing when you have a lot of workstations to continually check.  My staff will often do an upgrade because the system sent them a pop-up, but that version may not be compatible with our entire system.  It's an easy fix, as I just have to uninstall and reinstall the viewer.  The PACS system itself does not give us many problems.  The occasional freezing or delay in loading will happen, but that is something I expect with almost any network-PACS interface.
> 
> The software, the viewer, and the overall technical support are all fantastic.  Radsource and ProtonPACS have been nothing but helpful in regards to our account.  We have had a few hiccups with network connections and server change-overs, but nothing that wasn't quickly remedied.

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### "ProtonPACS is fast and awesome" — 5.0/5

> **mark** | *15 October 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is fast and easy to use with a lot of versatility.
> 
> **Cons**: Having to call for service. I don't need to very often, but someone is not always available.
> 
> Our previous system was slow and had problems always coming up. ProtonPACS was able to customize our system from the beginning and ongoing as we found problems.

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### "ProtonPacs Review" — 5.0/5

> **Paige** | *14 April 2020* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: The toolbar at the top of the screen is very helpful for physicians when they are navigating between two images.
> 
> **Cons**: I feel like burning images to a CD could be easier than all the steps it takes.

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### "Proton PACS" — 5.0/5

> **Glenn** | *14 December 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We deployed and went live with Proton PACS in April 2014. The implementation phase of moving all our data had begun in January. All the planning had made this process completely seamless. Part of that process included building the HL7 channels for modality worklist for 5 modalities (DR,CT,DEXA,US,MRI) This was a multifaceted process where after we deployed, streamlined not only our (radiology) daily work flow process but the entire process of order entry (physicians) to finished report (radiologist) We also were able to create links from within our EMR to directly initiate Inteleviewer (Proton PACS viewer)creating an "invisible silo". Our physicians have been ecstatic about the rich set of features that Inteleviewer has. Our \[SENSITIVE CONTENT HIDDEN\] is very satisfied with the initial and ongoing cost of this product which is operational rather than capital. He was ecstatic when our server was upgraded in 2018 and all that cost was encapsulated in the "fee per study" model that Proton PACS making the initial ROI projection a reality in dollars not spent capitally. Finally from my perspective as PACS administrator Intelebrowser the administrative side of the software is as robust and intuitive and I am a demanding individual that does not give out superlative praise lightly. I give the same superior marks to their support team who have been outstanding, not only technically but interpersonally having had two other PACS vendors since 2006 that DID NOT meet my mark. INCREDIBLE PRODUCT\!\!\!\!\!\!\!\!\!\!\!\!\!\!\!\!
> 
> **Cons**: None honestly please read the Pros carefully
> 
> Fully summarized in the Pros section I believe

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### "I Recommend ProtonPACS" — 5.0/5

> **Laura** | *18 November 2020* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The company sent representatives to train us on the software prior to using it the first day which was very easy to understand and had everything we wanted and needed from the beginning of a patient experience to the very end. I am able to locate images and reports quickly which is paramount in an outpatient facility. Also any time we need to communicate with ProtonPacs, the customer service on the other end of the phone are courteous and knowledgeable of our issue. This software saves so much time and manpower putting our patient reports directly to their charts, a huge benefit.
> 
> **Cons**: The software has every tool you would ever need and more so after 4 years  I am still not as proficient as I want to be, I am finding tools I have never seen nor thought I would need.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/88028/protonpacs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical-imaging/protonpacs-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/88028/protonpacs> |
| en-GB | <https://www.softwareadvice.co.uk/software/88028/protonpacs> |
| en-IE | <https://www.softwareadvice.ie/software/88028/protonpacs> |
| en-NZ | <https://www.softwareadvice.co.nz/software/88028/protonpacs> |

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