---
description: Review of serviceminder.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: serviceminder.io | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [CRM Software for Startups ](/directory/3235/startup/software) > [serviceminder.io](/software/88091/serviceminder)

# serviceminder.io

Canonical: https://www.softwareadvice.ie/software/88091/serviceminder

> Serviceminder.io by Acuere Software is an integrated cloud-based customer relationship management (CRM) and field service management designed for franchise owners, resellers, business coaches and more. Key features include work order management, billing and invoicing, scheduling, routing and payment collection.


Serviceminder.io provides businesses with features specific to creating proposals, campaign tracking and sales pipeline management. The solution also features tools for field service businesses in verticals ranging from carpet and window cleaning to lighting and electrical contractors, pest and maid services.


Contact information includes a map for field employees to know the location of contacts and view other nearby contacts. Calls can be automatically linked back to the account contact, so sales and service team members have the necessary information at their fingertips. Additionally, users can access the solution via mobile devices and manage their business operations.


Services are offered on a monthly subscription basis that includes support via phone and email.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acuere Software
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$124.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: $124/Per-Month is for the first 3 users. No user limits for franchises. Additional features also available by subscription
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Email Marketing
- Inventory Management
- Job Management
- Lead Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Quotes/Estimates
- Reporting & Statistics
- Routing

## Support Options

- Email/Help Desk

## Category

- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)

## Related Categories

- [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software)
- [Service Work Order Software](https://www.softwareadvice.ie/directory/1544/work-order/software)
- [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software)
- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)
- [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software)

## Alternatives

1. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (411 reviews)
2. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
3. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews)
4. [Skimmer](https://www.softwareadvice.ie/software/89281/skimmer) — 4.9/5 (226 reviews)
5. [Fieldd](https://www.softwareadvice.ie/software/101498/fieldd) — 5.0/5 (140 reviews)

## Reviews

### "Great program" — 5.0/5

> **Kayla** | *6 March 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: I love the job tagging and how easy it is to use
> 
> **Cons**: I definitely have no complaints about this software
> 
> Serviceminder is easy to use and to keep track of jobs including leads and estimates

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### "Has helped our teams succeed." — 5.0/5

> **Erich** | *18 October 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: As a franchisor, visibility and consistency are key to helping us and our franchisees scale their business.
> 
> **Cons**: Any aspects of the software that I don't like are open to discussion with the support team.
> 
> SM has been a great partner for our organization. Not only does the software have a wide variety of features which is highly configurable, their staff is extremely responsive when questions come up.

-----

### "Look elsewhere" — 1.0/5

> **Christopher** | *6 December 2023* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: There isn't much I enjoy as a end user. I do think it makes scheduling and routing better for the call center but this isn't an exclusive feature to serviceminder.
> 
> **Cons**: Outdated clunky UI, limited functionality with quotes, bundled quote layout not intuitive. Updated quotes dont always update on customer end unless they refresh their browser due to the way the present.
> 
> Our franchisor uses this software and it is a terrible experience. The UI of the software and mobile app is outdated, old and clunky. The billing/proposal section offer very limited options in terms of formatting and outputs a very dated looking quote with options that are not intuitive. Avoid, look elsewhere, especially given the cost.

-----

### "Residential Cleaning Company Review" — 5.0/5

> **Joe** | *19 October 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very dependable, user friendly and robust.
> 
> **Cons**: No real cons. It meets all of our needs.
> 
> Meets all of our scheduling, routing, invoicing, data tracking and customer communication needs.

-----

### "Awesome company, awesome people" — 5.0/5

> **Matt** | *14 April 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I love this platform\! They constantly are innovating and coming out with new features that make life better. I love how they are constantly doing integrations that make doing business with other companies and franchisors more seamless.
> 
> **Cons**: There is a lot to learn\! Sometimes it can feel overwhelming but the support they offer is second to none.
> 
> Overall, this is an awesome solution for franchising. I love the people and the innovations.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/88091/serviceminder)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/serviceminder-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/88091/serviceminder> |
| en-GB | <https://www.softwareadvice.co.uk/software/88091/serviceminder> |
| en-IE | <https://www.softwareadvice.ie/software/88091/serviceminder> |
| en-NZ | <https://www.softwareadvice.co.nz/software/88091/serviceminder> |

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