About Files.com

Files.com is a cloud-based solution designed to help small to large enterprises manage, collaborate and automate processes for critical files. It lets users maintain audit logs of file modifications and export user history in a downloadable format. Furthermore, it provides tools for businesses to recover deleted files and create backups for existing data. Files.com allows enterprises to white label business accounts by adding company logos, personalized color schemes and customizable subdomains. It enables users to automatically encrypt files and configure user access with PGP/GPG encryption keys. Additionally, managers can create custom client inboxes and embed hyperlinks into websites for anonymous uploads. Files.com facilitates integration with third-party applications such as OneDrive, Google, Rackspace, Dropbox and more. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.
Files.com Software - Files.com connecting files to website screenshot
Files.com Software - Files.com generating GPG keys screenshot
Files.com Software - Files.com billing information screenshot
Files.com Software - Files.com action menu screenshot
Files.com Software - Files.com connecting files to website screenshot - thumbnail
Files.com Software - Files.com generating GPG keys screenshot - thumbnail
Files.com Software - Files.com billing information screenshot - thumbnail
Files.com Software - Files.com action menu screenshot - thumbnail

Files.com pricing

Files.com does not have a free version but does offer a free trial. Files.com paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Free Version:
No
Free trial:
Yes

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Files.com Reviews

Overall rating

Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 8 View all reviews
Jacob S.
  • Industry: Political Organisation
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2019

A great tool for file uploading and website management

Pros

This is a great piece of FTP software that allows you to quickly, securely, and easily manage your website files, upload to the website server, and make sure your website files are in order. The best part about the software is how secure it is -- there are clear protocols in place to ensue the safety and security of your login and file transfers. There are also a number of customization features that allow you to quickly find what you're looking for and upload the files you want. It is also very easy to use for a novice user but with the functionality desired by an advanced user. Definitely would recommend.

Cons

There are few instructions for users to follow, particularly if they are novice users -- although the software is still great. I also did not like how the software is priced -- you could find an open source alternative that does much of the same thing for free.

Verified Reviewer
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 7/11/2017

Very fast file transfer site with very nice functions, as long as it fits your needs

Inexpensive file sharing with customers, for many of our users.

Pros

Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously.

Cons

It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat!
Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway).

Response from Action Verb

Thanks much for sharing your feedback/review, as well as for the kind words.

The feedback you describe in regards to link-based directory-sharing is helpful - we're always working to add features that are meaningful to our users.

We'd love to hear any other feedback you have about how we can improve the BrickFTP experience for users like you.

If you'd like to share more, or have any questions, please feel free to reach out directly to [email protected] to connect.

Thanks again for using BrickFTP!

Replied 9/11/2017
James F.
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 3/9/2018

decent FTP server interface

used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though!

Pros

easy to use, quick running and good use of notifications/alerts.

Cons

a bit fiddly to get used to at first. not very intuitive for me as a first time user.

Verified Reviewer
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/3/2021

Highly-secure file sharing

Pros

This is the most reliable way to share files with colleagues or customers, easy to integrate with most of the software we use, inexpensive.

Cons

There arу no downsides, very good product overall.

Brian H.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/6/2019

FTP made simple and easily accessible

Pros

We love the ease of use. Being able to login via browser or FTP client, and being able to easily create a download link that can be sent to anyone.

We primarily use it as a way to store files for our clients who host our software "on-prem", and when we do upgrades, we send them files for the upgrade, and it is very easy to do this way. We often also need to receive files and database backups from clients, so it is easy to setup a temporary account for them, and they can browse to brickftp, login, upload, and done.

Much easier than setting up an FTP connection manually with each client.

Cons

We have had MINIMAL issues with this site/software and we have been using it since I joined the company 4 years ago, so probably 6+ years. I cannot think of any issues or bugs we have had. We do not use it extensively, it gets the job done that we need.

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