--- description: Review of SevenRooms Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SevenRooms | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/41/restaurant-pos-software/software) > [SevenRooms](/software/88588/seven-rooms) # SevenRooms Canonical: https://www.softwareadvice.ie/software/88588/seven-rooms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/88588/seven-rooms?page=2) > SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting. The application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI). SevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures. > > Verdict: Rated **4.4/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 24 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SevenRooms - **Location**: New York, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature - **Pricing Details**: Cost is per-venue with unlimited user licenses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activities Booking - Alerts/Notifications - Booking Management - Booking Notes - CRM - Communication Management - Contact Management - Credit Card Processing - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer History - Customer Segmentation - Customer Support - Customisable Reports - Data Import/Export - Data Synchronisation - Electronic Payments - Email Alerts ## Integrations (13 total) - Aloha EPOS - Bindo POS - Emma by Marigold - Google Maps - Instagram - Knovos Discovery - Lightspeed Retail - Mailchimp - Meta for Business - PeopleVine - Stripe - Toast POS - Twilio ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) ## Related Categories - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Sporting Goods POS Software](https://www.softwareadvice.ie/directory/109/sporting-goods-store-software/software) - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) ## Alternatives 1. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews) 2. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1317 reviews) 3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews) 4. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews) 5. [Hotelizer](https://www.softwareadvice.ie/software/351162/hotelizer-pms) — 4.9/5 (89 reviews) ## Reviews ### "Game Changer" — 5.0/5 > **Stephen** | *20 July 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ability to provide a more customized experience for our valuable guests. > > **Cons**: TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now. > > SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it\! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience. ----- ### "My honest review about sevenrooms" — 4.0/5 > **Michaela** | *29 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like the customization regarding the events section and customizing the shifts for special events etc > > **Cons**: It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again) > > I would give sevenrooms a 7/10 In terms of user friendly interface. ----- ### "Good, but needs work" — 3.0/5 > **alex** | *13 August 2025* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners. > > **Cons**: I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked. > > Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved\! ----- ### "Sevenrooms Helps our Business Market more to Guests" — 5.0/5 > **Katherine** | *2 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat > > **Cons**: The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there > > Love using Sevenrooms for our two venues\! It's been a great experience having these platform connect with all of our other systems for booking ----- ### "In love with SevenRooms\!" — 5.0/5 > **Ilaria** | *29 October 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can. > > **Cons**: Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate. > > Our venue is using SevenRooms since years and I cannot recommend it enough. Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/88588/seven-rooms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/88588/seven-rooms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data