--- description: Review of Aloware Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Aloware | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Aloware](/software/88936/aloware) # Aloware Canonical: https://www.softwareadvice.ie/software/88936/aloware Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/88936/aloware?page=2) > Aloware is a cloud-based contact center solution built for small and mid-sized businesses in B2B sales, real estate, and similar industries. The platform helps teams manage inbound and outbound calls, SMS, and voicemail from a single interface. Core features include power dialing, which lets agents work through call lists without manual dialing, as well as call routing, call recording, and real-time reporting to help managers track team performance. Aloware integrates with popular CRM tools so that contact data and call activity stay in sync automatically. The software is deployed via the cloud, meaning no hardware installation is required. Support is available through live chat, email, and an online knowledge base, giving users multiple ways to get help when needed. > > Verdict: Rated **4.2/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 33 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aloware - **Location**: Encino, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription ## Integrations (3 total) - HubSpot Marketing Hub - HubSpot Sales Hub - Salesforce CRM Connector ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) ## Related Categories - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) - [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18812 reviews) 2. [Readymode](https://www.softwareadvice.ie/software/171343/Readymode) — 4.6/5 (145 reviews) 3. [Kixie PowerCall & SMS](https://www.softwareadvice.ie/software/28441/kixie-powercall) — 4.6/5 (295 reviews) 4. [Apollo.io](https://www.softwareadvice.ie/software/428803/apollo-io) — 4.5/5 (398 reviews) 5. [Lusha](https://www.softwareadvice.ie/software/330388/lusha) — 4.0/5 (398 reviews) ## Reviews ### "Customizable and CUSTOMIZABLE" — 5.0/5 > **Robert** | *27 November 2019* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service at Aloware is outstanding. Because of that, despite not having a sliver of tech aptitude, I was able to describe with layperson lingo exactly what we wanted and needed our system to do, and the team at Aloware made it happen. And I never got that thing that most tech experts seem to do, they subtly insinuate that unless you understand tech talk, we don't want to deal with you. Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware. As for the caliber of their product, it does exactly what we were told to expect. What else could we ask for. No, I'm not related to the owners, I am a crotchety old guy who rarely compliments my kids, let alone submiting a review for a company for doing what they're supposed to do... But Aloware doesn't just do what they're supposed to do. They go above and beyond, patiently describing (several times if needed) how to setup and use their service. If you're one of those business owners struggling with the concept of throwing their landline phones in the trash, where they belong, and making the overdue switch to internet based phones, then you're fortunate to be considering Aloware. There's no need to equivocate any longer, pull the trigger and sign up for Aloware today. > > **Cons**: I'm sure there are cons, however I've yet to encounter one. > > Customer Support - A+ Quality of Product \& Service - A+ Price - A Pleased Clients and Staff - A+ ----- ### "BEST SOFTWARE OUT THERE FOR SMS, TELEPHONY AND BEST SUPPORT" — 5.0/5 > **Annette** | *9 December 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: PRICE\!\!\! EASE OF USE AND SUPPORT IS UNBELIEVABLE\!\! THEY ARE SO FLEXIBLE TO HELP WITH CHALLENGES AND CHANGES I NEEDED FOR MY BUSINESS AND VERY QUICK TO SUPPORT ANY ISSUE > > **Cons**: THERE'S NOT ONE BAD THING I CAN SAY HONESTLY > > I NEEDED A FLEXIBLE TELEPHONY PROGRAM FOR MULTIPLE SALES AGENTS IN MULTIPLE STATES WITH TEXT CAPABILITIES AND MANY OTHER FEATURES AT AN AFFORDABLE PRICE FOR NEW COMPANY. ALL OTHERS WERE RIDICULOUSLY PRICED AND REQUIRED UPGRADES FOR FEATURES THAT ALOWARE MADE STANDARD. THE SUPPORT IS UNMATCHED AND SPEED OF HELP IS TOO\! ----- ### "Stay Away" — 1.0/5 > **Kenneth** | *12 July 2024* | Telecommunications | Recommendation rating: 0.0/10 > > **Pros**: Yhey have average customer service help. Their pricing is very good > > **Cons**: I signed up because the price was great but that was a mistake. The program is extremely difficult to use. Everything you do is a challenge. Just to load a list you have to go through about 7 steps on two different pages. It's very confusing. I tried it and spent hours each week with customer service. I really tried to make this work but it just wasn't worth it. This is still in their trial version and are making adjustments without giving notice. They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration > > FRUSTRATION, FRUSTRATION, FRUSTRATION Save yourself this frustration and go somewhere else ----- ### "Neutral customer" — 4.0/5 > **andrea** | *26 November 2019* | Program Development | Recommendation rating: 5.0/10 > > **Pros**: Easy to use, the new app is a big plus. Can have multiple lines > > **Cons**: The line connexion with customers is not so good ----- ### "Real-Time prospecting leads increasing deals closed" — 5.0/5 > **Ed** | *24 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Ability to integrate with Hubspot Professional Marketing Hub and Professional Sales Hub and dial new leads within 1 to 3 minutes and have 2-way text conversations in real-time right at optin > > **Cons**: 3 Seat Minimum per month rather than the ability to purchase a single license and buy more on an as need be basis > > Excellent customer service open 24/5 and simple to implement ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/88936/aloware?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/88936/aloware) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data