Adobe Workfront

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Adobe Workfront

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes and in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market, all in one collaborative platform. Adobe Workfront also allows organizations to: • Collaborate, manage review and approval cycles, and automate project workflows—whether they’re in the office or on the go, and all without leaving the context of their work. • Centralize IT work and manage critical projects more iteratively and with greater fidelity to plan, schedule, and budget. • Set realistic expectations—and meet or exceed them—with features like task and resource management, capacity planning, Gantt charts, and time tracking. • Take advantage of portfolio optimization and business case tools to focus on the right work and implement the most advantageous plans. • Manage resources to balance workloads, reduce burnout, and enable accurate forecasting, capacity planning, and decision making. • Compare multiple scenarios to optimize goal achievement and then make data-driven decisions (or quickly pivot to seize new opportunities) based on impact. • Consolidate incoming requests into a single queue for easy prioritization—and then manage tasks in a single, social media-inspired view. • Leverage templates to standardize business processes, increase efficiency and compliance, and avoid recreating the wheel. Unlike many other work management tools, Workfront is a robust solution that can serve enterprise-level needs. Workfront has been named the market leader in Collaborative Work Management by multiple analyst firms for nearly a decade running. Workfront is sold globally in the Americas, EMEA, and Australia/New Zealand and boasts more than 3,000 customers and more than 1,000,000 users representing brands large and small in virtually every industry. Workfront integrates with Adobe Creative Cloud (including Adobe Photoshop, Illustrator, InDesign, and XD) and natively integrates with Adobe Experience Manager Assets and Assets Essentials for end-to-end content lifecycle orchestration. A dedicated integration platform, Workfront Fusion, is also available separately to facilitate integration with virtually any modern cloud-based application. Workfront is a fully cloud-based system that is sold on a subscription basis. Different plans and user licenses are available to support a variety of enterprise configurations and needs. Workfront implementation is customized to each customer’s requirements, so professional services (delivered either through Adobe Customer Solutions or our extensive network of partners) are required. Free resources to support product use and value realization are available in Experience League, Adobe’s enterprise customer success platform. These resources include documentation, curated courses, tutorials and guides, and product-specific communities of practice. Additional paid training options are available through Adobe Digital Learning Services, and higher levels of support can be purchased through dedicated support plans.
Adobe Workfront Software - Keep teams and work aligned
Adobe Workfront Software - Plan work
Adobe Workfront Software - Resource utilization
Adobe Workfront Software - Prioritize budget allocation
Adobe Workfront Software - Negative market changes
Adobe Workfront Software - Deliver great work
Adobe Workfront video
Adobe Workfront Software - Keep teams and work aligned - thumbnail
Adobe Workfront Software - Plan work - thumbnail
Adobe Workfront Software - Resource utilization - thumbnail
Adobe Workfront Software - Prioritize budget allocation - thumbnail
Adobe Workfront Software - Negative market changes - thumbnail

Adobe Workfront pricing

Adobe Workfront does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Adobe Workfront

Adobe Workfront Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.1
Customer Support
4.4
5 reviews of 1,434 View all reviews
Sophie
Sophie
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 11/9/2019

Yes!!!!!!!!!!

Very satisfactory. Can’t imagine another product meeting the needs of our org with so many workflows and such complex data needs. Incredible customer service and training resources. Incredibly helpful annual conference for users and potential buyers.

Pros

Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.

Cons

Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic

Alternatives Considered

Kantata and Wrike

Reasons for Switching to Adobe Workfront

Instead of Mavenlink- Very flexible on license structuring and pricing, more integrations Instead of Wrike- we needed something more complex, but Wrike is great if you don’t
Christian
Christian
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/8/2023

A fantastic tool to maximize the success of projects

In order to save time and cut down on mistakes, we have developed our own workflows, implemented reminders, and totally automated repetitive chores. We have achieved greater productivity and a more solid foundation for our performance processes.

Pros

I love using the software because it makes me feel like my projects are well-organized. From project inception and job allocation to status monitoring and team communication, Workfront equips us with the tools we need for successful project management.

Cons

The client interface and Workfront's forms are a bit complicated, which may make it difficult to use effectively. Problems with computer programs are possible, and if they aren't fixed, they could lead to further complications or poor decision-making down the road.

Shannon
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 7/5/2019

Workflow Management and More

Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen. We can now differentiate between low complexity and med/high complexity work. We can measure incoming work because ALL work comes in as a task. Workfront serves as the one source of truth to find marketing work and final files. Hours are now measurable, ready to start tasks by team or department are easy to view. API usage has tremendously enhanced our experience as well.

Pros

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

Cons

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.

Alternatives Considered

Brainshark and HCL Connections

Reasons for Switching to Adobe Workfront

Work visibility, templates, custom forms, reporting, dashboards.
Kelly
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/2/2024

Adobe Workfront for Projects

Pros

I like that you can comment within the platform for others to review or comment.

Cons

Lack of visibility when seeing who the individual is needed for the next approval versus just the department.

Jessica
Jessica
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/5/2022

We are able to stay organized thanks to Workfront

Adobe Workfront has done a fantastic job of making the product adaptable to every user level. Tracking and reporting tools can be added by power users, who can monitor any or all parts of a project. Most of these alternatives aren't used by my department, but if and when we do, they're already there for us.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Related categories