About Adobe Workfront

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes and in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market, all in one collaborative platform. Adobe Workfront also allows organizations to: • Collaborate, manage review and approval cycles, and automate project workflows—whether they’re in the office or on the go, and all without leaving the context of their work. • Centralize IT work and manage critical projects more iteratively and with greater fidelity to plan, schedule, and budget. • Set realistic expectations—and meet or exceed them—with features like task and resource management, capacity planning, Gantt charts, and time tracking. • Take advantage of portfolio optimization and business case tools to focus on the right work and implement the most advantageous plans. • Manage resources to balance workloads, reduce burnout, and enable accurate forecasting, capacity planning, and decision making. • Compare multiple scenarios to optimize goal achievement and then make data-driven decisions (or quickly pivot to seize new opportunities) based on impact. • Consolidate incoming requests into a single queue for easy prioritization—and then manage tasks in a single, social media-inspired view. • Leverage templates to standardize business processes, increase efficiency and compliance, and avoid recreating the wheel. Unlike many other work management tools, Workfront is a robust solution that can serve enterprise-level needs. Workfront has been named the market leader in Collaborative Work Management by multiple analyst firms for nearly a decade running. Workfront is sold globally in the Americas, EMEA, and Australia/New Zealand and boasts more than 3,000 customers and more than 1,000,000 users representing brands large and small in virtually every industry. Workfront integrates with Adobe Creative Cloud (including Adobe Photoshop, Illustrator, InDesign, and XD) and natively integrates with Adobe Experience Manager Assets and Assets Essentials for end-to-end content lifecycle orchestration. A dedicated integration platform, Workfront Fusion, is also available separately to facilitate integration with virtually any modern cloud-based application. Workfront is a fully cloud-based system that is sold on a subscription basis. Different plans and user licenses are available to support a variety of enterprise configurations and needs. Workfront implementation is customized to each customer’s requirements, so professional services (delivered either through Adobe Customer Solutions or our extensive network of partners) are required. Free resources to support product use and value realization are available in Experience League, Adobe’s enterprise customer success platform. These resources include documentation, curated courses, tutorials and guides, and product-specific communities of practice. Additional paid training options are available through Adobe Digital Learning Services, and higher levels of support can be purchased through dedicated support plans.
Adobe Workfront Software - Keep teams and work aligned
Adobe Workfront Software - Plan work
Adobe Workfront Software - Resource utilization
Adobe Workfront Software - Prioritize budget allocation
Adobe Workfront Software - Negative market changes
Adobe Workfront Software - Deliver great work
Adobe Workfront Software - Keep teams and work aligned - thumbnail
Adobe Workfront Software - Plan work - thumbnail
Adobe Workfront Software - Resource utilization - thumbnail
Adobe Workfront Software - Prioritize budget allocation - thumbnail
Adobe Workfront Software - Negative market changes - thumbnail
Adobe Workfront Software - Deliver great work - thumbnail

Adobe Workfront pricing

Adobe Workfront does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Adobe Workfront Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.1
Customer Support
4.4
5 reviews of 1,412 View all reviews
Faith
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2019

It has given us ability to plan, manage, and measure work based on data

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Alternatives Considered

BOARD

Reasons for Switching to Adobe Workfront

Workfront has the best support team which worked with us from beginning up to now.
Jessica
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/5/2022

We are able to stay organized thanks to Workfront

Adobe Workfront has done a fantastic job of making the product adaptable to every user level. Tracking and reporting tools can be added by power users, who can monitor any or all parts of a project. Most of these alternatives aren't used by my department, but if and when we do, they're already there for us.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Verified Reviewer
  • Industry: Investment Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 19/8/2018

It's worth a look, but missing a few key features for myself

Pros

I used to think Workfront was terrible, until I tried other enterprise level project management software. I'm not saying it's the best, far from it, but I think you start to appreciate it more after you realize what a herculean task it is to track everything. It does a decent job of letting you know what you're responsible for, with helpful email notifications so you don't need to always be in the tool. And once you get those notifications it's easy to respond directly in email or link to the project/task at hand and respond or make changes there. The really killer feature is the proofing tool, which despite some grumbling is one of the best out there. It allows commenting and markups of all types and allows you to do so in context. It also does versioning of the proofs, which is super helpful to go back to to remember what was marked up prior or changed. All in all it gets the job done but it's not particularly a pleasure to use, other than the proofing tool.

Cons

Not the most user friendly or aesthetic. The dashboard could use some better UX. I tried out a beta of the new dashboard and that was even worse, glad they didn't roll it out. The one big negative is the lack of a proper calendar module. I heard that one exists but for version my company uses, we don't have anything remotely resembling a calendar view. This is so helpful to me to get a view of milestones and deadlines coming up, without having to do the mental gymnastics of looking at a list view of tasks and figuring out what my priorities are. While the proofing tool is amazing (see pros) it does have a couple of missing features. One is the ability to mark comments as completed or resolved without having to do a response, and the only is to somehow create a linear history and relationship of the markups through the versioning system, so you see the evolution of them. Also, the whole idea of creating percentages done of a task seems so arbitrary to me. Even my company doesn't take much stock in it. We basically leave things at 0% until we absolutely need to mark things as 100% complete in order to not risk being at risk or to move on to the next task that's dependent on the prior one.

Grace
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 6/9/2023

We can easily track the progress of a task/project with Workfront

By centralizing all of a team's work in a single location, Workfront makes it simple for everyone on the team to monitor the status of a given task or project, provide feedback on drafts as needed, and see how their work fits into the bigger picture. Financial coding is a part of it as well.

Pros

Workfront successfully unifies a wide range of a project's constituent parts. The user has a lot of leeway in determining the system's functionality and the information it stores to suit his own purposes.

Cons

Workfront's messaging system is not very user-friendly. Direct communication via email or phone is more convenient. On multiple instances, I have checked the Updates section for replies.

Becky
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 5/4/2023

Manage many projects from one place with Workfront

Given that the majority of our department's employees work from home, having a centralized hub where everyone's current and completed projects are accessible is invaluable.

Pros

The ability to delegate work and track progress without micromanaging is a huge time saver for me when managing large projects or initiatives. I can attest to the usefulness of a request queue; it has allowed my team to better manage incoming job requests and distribute resources accordingly.

Cons

The complexity of Workfront's user interface and processes can make it difficult to implement efficiently. The high price tag comes with little opportunities for personalization.

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