---
description: Review of Rock Solid Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Rock Solid | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Rock Solid](/software/90688/rock-solid)

# Rock Solid

Canonical: https://www.softwareadvice.ie/software/90688/rock-solid

> Rock Solid OneView is a Microsoft Dynamics-based citizen engagement platform that helps citizens and local governments work as one. Rock Solid tracks citizen interaction and unifies departments to address their needs. It offers case management, reporting and analytics, workflow automation, and customer self-service. 


Rock Solid enables businesses to manage requests and ensure resolution of issues across all citizen-facing departments. The platform includes reporting dashboards with report building capabilities. Users can design workflows, automate processes, and integrate the platform with existing systems to ensure seamless implementation. 


Rock Solid includes a customizable mobile app that delivers self-service capabilities to citizens. Citizens can communicate promptly with their government through a variety of methods.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Rock Solid Technologies
- **Location**: Austin, US

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Dominican Republic, Puerto Rico, United States

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Budgeting/Forecasting
- CRM
- Case Management
- Collaboration Tools
- Compliance Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard
- Data Import/Export
- Document Management
- Email Management
- For Government
- Maintenance Scheduling

## Integrations (1 total)

- Trimble Cityworks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Related Categories

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Public Works Software](https://www.softwareadvice.ie/directory/4176/public-works/software)
- [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software)
- [Complaint Management Software](https://www.softwareadvice.ie/directory/499/complaint-management/software)
- [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [HubSpot Sales Hub](https://www.softwareadvice.ie/software/21946/hubspot-sales-hub) — 4.5/5 (498 reviews)
3. [Claritysoft CRM](https://www.softwareadvice.ie/software/9707/claritysoft) — 4.5/5 (243 reviews)
4. [Shape](https://www.softwareadvice.ie/software/49041/shapeb) — 4.7/5 (44 reviews)
5. [Insightly](https://www.softwareadvice.ie/software/2667/insightly) — 4.0/5 (654 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/90688/rock-solid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/rock-solid-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/90688/rock-solid> |
| en-GB | <https://www.softwareadvice.co.uk/software/90688/rock-solid> |
| en-IE | <https://www.softwareadvice.ie/software/90688/rock-solid> |
| en-NZ | <https://www.softwareadvice.co.nz/software/90688/rock-solid> |

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