--- description: Review of Surefire Local Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Surefire Local | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Content Management Systems](/directory/4543/cms/software) > [Surefire Local](/software/90991/surefire-local) # Surefire Local Canonical: https://www.softwareadvice.ie/software/90991/surefire-local Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/90991/surefire-local?page=2) > At Surefire Local, we believe growing your business should feel empowering, not overwhelming. That’s why we’ve designed an all-in-one marketing platform that brings clarity to your marketing efforts and the confidence to grow your business profitably. Whether you’re managing leads, building your reputation, or crafting your next campaign, Surefire Local gives you the tools to succeed—all in one place. > > Verdict: Rated **1.9/5** by 27 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **1.9/5** | 27 Reviews | | Ease of Use | 2.1/5 | Based on overall reviews | | Customer Support | 1.9/5 | Based on overall reviews | | Value for Money | 1.7/5 | Based on overall reviews | | Features | 2.1/5 | Based on overall reviews | | Recommendation percentage | 20% | (2/10 Likelihood to recommend) | ## About the vendor - **Company**: Surefire Local - **Location**: Vienna, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Per Feature - **Pricing Details**: Basic Plan: $499/month Premium Plan: $899/month Pro Plan: $1,499/month Contact Surefire Local for custom enterprise pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Automated Publishing - Autoresponders - Brand Tracking - Campaign Analytics - Campaign Management - Campaign Tracking - Channel Management - Charting - Chat/Messaging - Communication Management - Competitive Analysis - Content Management - Conversion Tracking - Customer Engagement - Dashboard - Document Management - Drip Campaigns - Email Management - Email Marketing ## Integrations (10 total) - Google Analytics 360 - Instagram - LinkedIn for Business - Medallia Experience Cloud - Meta for Business - QuickBooks Online Advanced - Synup - Twilio - WordPress - Yext ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Content Management Systems](https://www.softwareadvice.ie/directory/4543/cms/software) ## Related Categories - [Content Management Systems](https://www.softwareadvice.ie/directory/4543/cms/software) - [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software) - [Web Analytics Tools](https://www.softwareadvice.ie/directory/4142/web-analytics/software) - [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software) - [Social Media Management Tools](https://www.softwareadvice.ie/directory/1666/social-media/software) ## Alternatives 1. 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Our rep, \[SENSITIVE CONTENT HIDDEN\], is always making great suggestions, answering our questions or finding out the answers for us, and she makes us feel like we matter to her and to Surefire. > > **Cons**: At first we didn't like that we couldn't make direct changes to the website ourselves. On our old platform we could go in and change things pretty easily. We quickly learned that we should allow the 'pros' to do those changes and to be honest, all we have to do is send a request and it's honored in just a short time\! We just had to get used to the new system. > > We were nervous to change at first and thought it was 'too good to be true' but decided after talking to several references, we'd give it a shot. \[SENSITIVE CONTENT HIDDEN\] was great getting us started and listened to what we wanted, made suggestions and edits, and we are very happy with the end product. We were then handed off to our rep, \[SENSITIVE CONTENT HIDDEN\], who has been incredible from the start. We chat with her weekly and she's very understanding with all of our questions and we feel very comfortable with her. ----- ### "Do not sign up with Surefire\! they will not fulfill promises." — 1.0/5 > **Shane** | *31 July 2026* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Not much to like after signing to get involved. The promises they made were the most liked but have yet to deliver. > > **Cons**: I signed with Surefire Local expecting help with my website, Google Business Profile optimization, directory listings, and local SEO. Unfortunately, my experience has been disappointing. Nearly six weeks into the process, my new website is still not live despite being told I would receive a preview within seven days and have a fast implementation. I've repeatedly requested corrections and even asked them to publish the site without all the remaining changes just to get something live, but that still hasn't happened. Directory management has also fallen short. I was told my business would be submitted to around 67 directories, but after several weeks only 17 have been completed. I have also requested multiple times that my business address be removed from one directory, and that correction still hasn't been made. Another major issue has been my Google Business Profile. The posts created by Surefire have been rejected by Google, so the only content appearing on my profile has been the posts I've created myself. Since managing my GBP was one of the primary reasons I hired Surefire Local, this has been frustrating. Communication has been courteous, but progress has been much slower than expected, and I don't feel the deliverables have matched what was presented during the sales process. I ultimately removed my Local Services Ads from Surefire's management because I had lost confidence that these issues would be resolved promptly. I hope the company improves its onboarding, communication between departments, and delivery timelines. At this point, I cannot recommend the service based on my experience. > > Nearly six weeks into my contract, my website is still not live. The sales materials stated that I could expect a website preview within seven days after selecting a template, but it took several weeks just to receive a staging site. Even after requesting that the website be published without every remaining correction, it still hasn't happened. The directory management has also fallen well short of expectations. I was told my business would be listed in approximately 67 directories, yet that progress has remained at only 17 for weeks. I have repeatedly requested corrections to inaccurate directory information, including the removal of my full business address from one listing, and those requests have gone unresolved. Google Business Profile management has been another disappointment. The posts created by Surefire have been rejected by Google, so the only activity on my profile has been the content I created myself. One of the primary reasons I hired Surefire Local was to handle this work so I could focus on serving customers. Throughout the process, I have spent a significant amount of time following up on items that I believed would already be in progress. Rather than seeing steady execution, I have felt like I needed to continually ask for updates and remind the team about unresolved issues. Because of my concerns with the pace of progress, I removed my Local Services Ads from Surefire's management. I simply wasn't comfortable continuing to trust another important part of my marketing until the existing commitments were fulfilled. I understand that marketing results take time, and I wasn't expecting instant rankings or immediate leads. My frustration comes from the lack of progress on the foundational work that was promised—publishing the website, completing directory listings, correcting inaccurate information, and actively managing my Google Business Profile. At this point, I feel that the service has not met the expectations set during the sales process. I hope the company improves communication between departments, sets more realistic timelines, and focuses on delivering the core services customers are paying for before making additional promises. As it stands today, based on my experience, I cannot recommend Surefire Local. ----- ### "Please don't waste your time and money." — 1.0/5 > **Stacy** | *5 June 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Their platform was easy to use and helpful but that is about the only good thing I can say about them. > > **Cons**: Customer service was horrible. Actual SEO they were supposed to provide was not good. They just take your money and do not provide anything that will actually help your company like they say they will. > > I will start with I am a very easy going person and do not complain or ever leave bad reviews. I know things happen. So I suppose my easy going attitude is why this went on for so long and I was taken advantage of and it cost me thousands of dollars. I was with Surefire for over 5 years. In the beginning (prior to them changing and outsourcing everything) they were decent. Nothing amazing, but the website they built was decent and their platform was handy. My rep was even very helpful at first. We weren't seeing great results but kept being reassured it takes time. Then after a couple years everything went way down hill. I started getting a new rep every month b/c of the employee changeover. Half of them I couldn't understand (outsourced overseas maybe?) and the other half would just try to explain things on the platform that I have been doing for years. In fact I had to show some of them things on the platform they didn't know. But they knew nothing about the SEO i was paying for other than the "reports" on my platform. Which I'm not sure how accurate or legit those reports were anyway. Finally it got so bad and our rankings were so far down on the search page I expressed my concerns to my fresh new rep. I told here these were things I was paying them to do and I should not have to point out to them it wasn't working. She had no clue how to help or answer me and just kept telling me things on the patform to better my ratings. I then told her I was done and going to look for another company and her response was "Ok, is there anything else I can help you with?". It's obvious their employees don't care and come and go so quickly that there is no way they can actually do anything to help your business. I told her to transfer me to a manager that can help me cancel. She did and this guy just kept trying to sell me more and more. Ignoring the fact that they were not doing what they were supposed to be doing for the past several years. I also later found out that most of what they were charging me for was something that was free for everyone anyway. That's my fault for not doing my homework on that. So finally I told them this was it and I was done. It was a catastrophe trying to actually cancel with them. They kept charging me but not providing anything I was paying for. 2 months of bills came and I paid them b/c I was in the middle of transferring my site and I did not want any issues. Finally I told them no more and asked them to help provide some information on the website to make the transition easier. That information was never provided. They then continued to bill me. When I called they said oh ok, we will issue you a refund and it will take 2-3 days. Ok fine. 3 weeks later still no refund. I called back and got the run around when trying to speak to the "managers" I had previously spoken to. Finally I just kept calling back so much they said ok, we initiated the refund today and you should see it in 3-5 days. Yep, the same refund they "issued" 3 weeks ago. I doubt I ever see that refund and now I am going to have to cancel my credit card so they can't keep charging each month. Horrible company - please don't waste your time and money. ----- ### "Not worth your time or money." — 1.0/5 > **Joshua** | *6 March 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: The GUI was nice and interactive, but GUI's don't generate leads. > > **Cons**: The lack of follow through on their promises. > > Horrible, not sure how they are still in business. ----- ### "extremely unhappy customer" — 1.0/5 > **Bruce** | *12 March 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Their sales team sales a great product or so they say. The offerings sounded like they would help us greatly. > > **Cons**: The set up and follow up team does not do their job. I have been ignored and promised things for 2 months that have not been completed yet as of this writing 3/12/26. All but a couple of pictures in our gallery are not our pictures and I have asked for over 2 months to have them changed. > > HORRIBLE. They do not complete the work in the promised time frames and just leave you hanging for weeks on end. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/90991/surefire-local?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/90991/surefire-local) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data