--- description: Review of TextMarks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TextMarks | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [TextMarks](/software/91270/textmarks) # TextMarks Canonical: https://www.softwareadvice.ie/software/91270/textmarks Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/91270/textmarks?page=2) > TextMarks is a cloud-based text messaging solution designed to help businesses of all sizes manage SMS marketing, group communication, information sharing and more. The platform comes with mass messaging functionality, which enables organizations to send alerts, news, updates and meeting reminders. TextMarks includes a lead generation module, which allows marketers to collect phone numbers and names of prospective customers via opt-in messaging. It offers a host of features such as list segmentation, auto-responder, bulk SMS, subscriber list management, scheduled alerts, surveys, API, and more. Additionally, it offers a white-label solution, which enables users to create a personalized reseller portal using a custom logo, colour and theme. TextMarks’s reporting functionality lets administrators gain insights into marketing campaigns, incoming requests and outgoing automated responses. It is available on monthly subscriptions and support is extended via phone, email, documentation and other online measures. > > Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 51 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TextMarks - **Location**: Pasadena, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing Details**: TextMarks pricing starts at $199/month and scales with the number of features. Gold: $199/month Platinum: $499/per month Enterprise: $999/per month Large Custom Plans: Please contact TextMarks directly for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Automated Responses - Chat/Messaging - Communication Management - Contact Database - Contact Management - Customisable Branding - Data Import/Export - Event Triggered Actions - Interaction Tracking - Live Chat - Mass Notifications - Mass Texting - Mobile Alerts - Mobile Coupons - Polls/Voting - Push Notifications - Real-Time Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Emergency Notification Software](https://www.softwareadvice.ie/directory/4576/emergency-notification/software) - [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software) ## Alternatives 1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (268 reviews) 3. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews) 4. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (656 reviews) 5. [WAWCD](https://www.softwareadvice.ie/software/519182/WAWCD) — 5.0/5 (54 reviews) ## Reviews ### "Simple Way to Send Mass Texts" — 5.0/5 > **Andy** | *14 February 2020* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: It's been very easy to maintain and to my knowledge, we've never had any issues using it. We mostly use it to manage openings and closings for our office location and it works great. > > **Cons**: The interface is somewhat antiquated. I can't find any sort of sort or search options,so I have to go through each page when deleting exiting employees from the list. > > We needed an easy way to send out mass text messages in case of emergencies or weather events. This has gone a great job of meeting that need. ----- ### "The Best I have Seen in Years" — 5.0/5 > **John** | *8 April 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Simplicity is the name of the game when you have to get an SMS message in/out to/from clients. Textmarks make it so easy that within a few clicks you are live. > > **Cons**: Nothing negative found since we began with Textmarks in 2010 > > We have customers with unique SMS needs. In particular, inbound messaging that can trigger events. We used their API to quickly and easily handle the tasks presented to us. ----- ### "great customer service" — 4.0/5 > **Claudia** | *2 October 2018* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: The most important feature to me is affordability and customer service. TextMarks does a great job at both. > > **Cons**: Not flexible with 2-way communication, people can't contact me via this text system > > So far it's been great. ----- ### "Convenience at your fingertips" — 5.0/5 > **David** | *2 October 2018* | Translation & Localisation | Recommendation rating: 10.0/10 > > **Pros**: The layout is very easy to follower for our senior riders. We like the option that it can display more should anyone choose to view for more information. The information is easy and clear and not overwhelming for many of our users > > **Cons**: Sometimes, there is a delay in getting the messages. This could be due to cellphone signal > > Our idea behind integrating texmarks into our real-time bus arrival information is that we want everyone to be able to utilize this new capability without owning smartphone. The majority of our transit riders are seniors who do not always know how or own a smartphone. Textmarks allow these riders to obtain real time information using their cell phone at their convenience. It saves our riders time not having to wait at our bus stops wondering when the bus will arrive. It also allows senior to plan out their time better so that they dont have to stand out in the inclement weather waiting for a bus. ----- ### "Capturing Interest" — 4.0/5 > **Richard** | *16 October 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base. > > **Cons**: When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc. This requires me to copy all the data, paste it into our follow-up document, and then go in manually and write in the actual date and zulu time that the document was accessed. Interestingly, that data is available when I hover my cursor over the words "3 days ago," for example. The date/time will then appear and I either have to write it down individually, or take a bunch of photos with my phone, only to have to manually input it back into the document I'm creating. Why not just display the date/time stamp immediately and eliminate a mountain of work for your customers? This would vastly improve the utility and quality of the product. > > My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She often contacts me directly. She is more like a friend than some distant, faceless customer service rep. She takes great pride in her work and it shows. I always know I'll get my questions answered and problems solved when I reach out to her. I also interacted once through online chat with anothr rep. She was also fantastic. Great people you have there at Textmarks. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/91270/textmarks?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/91270/textmarks) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data