--- description: Review of Intelex Incident Management Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Intelex Incident Management Software | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Intelex Incident Management Software](/software/92602/safety-incident-reporting) # Intelex Incident Management Software Canonical: https://www.softwareadvice.ie/software/92602/safety-incident-reporting Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/92602/safety-incident-reporting?page=2) > Intelex Safety Incident Reporting is a cloud-based incident tracking and investigation management solution that helps users to report incidents, investigate and analyze the root cause of problems. The solution can be used to report vehicle and environmental incidents, launch corrective/preventive actions (CAPAs) and export reports to streamline insurance claim process. In case of environmental incidents, reports can be submitted to EPA and concerned agencies using this solution. The incident reporting function enables users to record incident and injury data in a centralized location. These reports are compliant with different reporting standards like OSHA (USA), RIDDOR (UK) and WCB (Canada). The incident investigation function enables users to perform a root-cause analysis of incidents using multiple methods such as fishbone diagrams, five whys, and gap analysis, which enables users to identify and implement corrective measures. Users can then assign corrective tasks to team members. Users can also access Intelex on their mobile devices. Support is available via phone. > > Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 6 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Intelex Technologies - **Location**: Toronto, Canada - **Founded**: 1992 ## Commercial Context - **Starting Price**: US$12.50 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Intelex incident management software is available at $12.50 per month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Audit Trail - Compliance Management - Corrective and Preventive Actions (CAPA) - Incident Reporting - Investigation Management - Multi-Language - OSHA Compliance - Safety Incident Management - Single Sign On - Status Tracking - Task Management - Third-Party Integrations - Workflow Management ## Integrations (2 total) - Intelex EHS Software - SAP Business One ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software) ## Alternatives 1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews) 2. [ilert](https://www.softwareadvice.ie/software/214489/ilert) — 4.7/5 (64 reviews) 3. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews) 4. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (357 reviews) 5. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (344 reviews) ## Reviews ### "My Review" — 4.0/5 > **Michael** | *9 November 2022* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Audit trail is very helpful, and the interface is easy to use. > > **Cons**: Reporting is not easy and getting data out of the system is difficult. So the Intelex dashboards are bad, and doing it yourself is not easy. ----- ### "Incident Management Software review" — 4.0/5 > **Amir** | *31 March 2022* | Printing | Recommendation rating: 5.0/10 > > **Pros**: The product is relatively easy to use. The notification emails are somehow useful. > > **Cons**: Not easy to implement. If we needed to implement some changes, we had to make a request to Intelex. ----- ### "Good bones just needs some more options and better refinement" — 3.0/5 > **Scott** | *13 December 2022* | Mining & Metals | Recommendation rating: 5.0/10 > > **Pros**: Nothing particularly stands out but it has everything needed to do the job, i just wish photos, and evidence, etc weren't that hard to complete. Having other users being able to view, edit and adjust would make the software more user friendly. > > **Cons**: Its one giant scroll sheet. Sections should be like a save in progress section rather than one big document. > > It does the job we need it to. Its just a shame the actions can't be viewed by all persons. ----- ### "An Organizer and Tracker" — 5.0/5 > **Earlie** | *1 June 2021* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: I like the ability to track and work incidents in an organized way. Interface is user friendly as well. > > **Cons**: I really have no CONS regarding this product. ----- ### "They are great to work with the platform allows you to easily fit the technology to engage employees" — 5.0/5 > **Kenneth** | *2 May 2018* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: Platform flexibility, great applications out of the box, great customer service, and mobile functionality > > **Cons**: None for the software, change management is always difficult no matter which platform your company goes with. > > Daily brings my data from multiple locations into one place to easily use. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/92602/safety-incident-reporting?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/92602/safety-incident-reporting) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data