--- description: Review of ThunderTix Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ThunderTix | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [ThunderTix](/software/92722/thundertix) # ThunderTix Canonical: https://www.softwareadvice.ie/software/92722/thundertix Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/92722/thundertix?page=2) > ThunderTix helps theaters, performing arts organizations, live music venues, and live event teams sell more tickets, simplify box office work, and manage the full event lifecycle in one cloud-based platform. From first sale to final curtain, ThunderTix helps organizations sell tickets, manage patrons, support fundraising, coordinate staff and volunteers, and understand performance through real-time reporting. Teams can sell tickets online, by phone, or at the box office for reserved seating, general admission, recurring events, season subscriptions, flex passes, classes, camps, concerts, fundraisers, and multi-venue programming. Custom seating charts allow patrons to choose seats in real time, while box office staff can manage orders, exchanges, holds, ticket types, pricing, and event access from one centralized system. ThunderTix gives organizations more control over the buyer experience and revenue model. Venues can create branded event pages, customize confirmation emails and eTickets, embed events on their own website, offer coupons and discounts, collect survey responses, and decide how ticketing fees are handled. Buyers can complete checkout without creating an account, helping reduce friction and abandoned sales. Beyond ticketing, ThunderTix includes a built-in patron CRM so teams can track purchase history, donations, memberships, gift cards, communication activity, and customer records in one place. Development and marketing teams can use that data to better understand patrons, follow up after events, promote upcoming shows, and build stronger audience relationships without relying on disconnected systems. ThunderTix also supports fundraising, memberships, merchandise, concessions, electronic gift cards, volunteer scheduling, barcode ticket scanning, mobile check-in, email marketing, automated event communications, custom questions, conversion tracking, and reporting. Staff, volunteers, and venue rental partners can receive their own logins with appropriate permission controls, helping organizations keep daily operations organized while protecting access to sensitive information. Reporting tools help managers track sales, attendance, revenue, ticket types, donations, and patron activity in real time. ThunderTix also offers AI-powered tools and an MCP connector for natural language reporting and insights, helping teams ask questions about their data and find answers faster than traditional dashboards alone. ThunderTix integrates with popular payment, email, AI, and marketing tools, including Stripe, Square, Moneris, Mailchimp, and ChatGPT. Payment and financial reporting tools help organizations manage deposits, reconcile sales, and keep a clear view of revenue. New clients receive hands-on onboarding and continued human support from team members who understand ticketing and live events. Implementation can be tailored to the organization’s timeline, whether a team is launching quickly through self-sign-up or planning a more deliberate transition around a season change, custom seating chart, website integration, or patron data import. ThunderTix is designed for organizations that want to sell more tickets, simplify box office work, strengthen patron relationships, and keep control of their data, revenue, and customer experience. With flexible event tools, integrated CRM and fundraising features, front-of-house support, AI-enabled insights, and responsive human support, ThunderTix helps live event teams manage the full event lifecycle in one reliable platform. > > Verdict: Rated **4.8/5** by 272 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 272 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Thunder Data Systems - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Plans are based on a per ticket basis. Plans range from $1/ticket to $1.95/ticket, depending on the plan. $20 monthly minimum for General Admission, includes 20 tickets per month. $25 monthly minimum for Reserved Seating, includes 20 tickets per month. $175 monthly minimum for White Glove, includes 100 tickets per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Canada, Gibraltar, Ireland, Luxembourg, Mexico, Netherlands, New Zealand, Puerto Rico, Qatar, Spain, United Kingdom, United States ## Features - API - Access Control - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendance Tracking - Attendee Management - Attendee Profiles - Attendee Segmentation - Audience Engagement - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Commenting/Notes - Communication Management - Conferences/Conventions - Confirmations/Reminders ## Integrations (21 total) - ChatGPT - Claude - Constant Contact - Elavon - Facebook Business Suite - Google Maps - Google Tag Manager 360 - Instagram - Mailchimp - Mailgun - Mailjet - Square Online - Square Payments - Square Point of Sale - Square for Retail ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) ## Related Categories - [Conference Software](https://www.softwareadvice.ie/directory/4210/conference/software) - [Event Management Software](https://www.softwareadvice.ie/directory/4734/event-management/software) - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) - [Venue Management Software](https://www.softwareadvice.ie/directory/4571/venue-management/software) - [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software) ## Alternatives 1. 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While the features are solid and well crafted, many of them are beyond our needs but obviously necessary to be competitive and grow in the market. > > A previous ticketing system became unmanageable, hostile and even extortive. In a panic, I quickly surveyed replacements. ThunderTix quickly proved the best both as a product and in alignment with out organization's mission statement of regional support and being woman- owned. With meaningful but minimal help from the ThunderTix tech team, we converted over immediately with literally no down time. Setup was less than a week, probably 3 days max, and has worked perfectly for years. ----- ### "Great for Smaller Companies" — 5.0/5 > **Mat** | *1 July 2025* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: It really is a very intuitive program. I don't find myself wasting too much time trying to figure out features or struggling with customer service. The learning curve as a new system was very reasonable. > > **Cons**: The packages and season tickets can be a bit confusing, but it's a slight adjustment - more of a learning curve for our patrons. I don't love some of the fee structures outside of ticket purchases (percentages of donations, etc.) but the structure for tickets is good enough to be worth it. > > Overall, I think ThunderTix is a reasonable and accessible product for smaller theatres and organizations. We have gotten creative with our use (selling tickets for bus trips as merch through ThunderTix, etc.) and that has streamlined quite a few of our antiquated systems. There are some features that make me think this might not be a great product for huge companies, but for our purposes, it really is quite perfect. ----- ### "ThunderTix was an easy critical upgrade at a crucial time" — 5.0/5 > **Jason** | *17 March 2022* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: It has been a very easy, extremely reliable tool that I can take completely for granted. > > **Cons**: The price is competitive, but they are being forced to follow market costs. While the features expand, the price has to. We have not had need of the more advanced features, but a more advanced company/user would definitely benefit from them immediately. > > We had a service provider go insane on us, demanding unbelievable payments in an almost extortionate setting. I researched the options, limited by our resources, and determined they were many of the things that aligned with our company and its mission statement: Regionally based, woman owned, technologically current. The entire conversion took only a few days. We were up and running with them in less that a week and have NEVER missed a single event. They have PERSONALLY reached out to us multiple times for feedback, concerns, and ideas. We have not been unhappy about a single thing technologically or as a customer. ----- ### "Fine but not the best option out there" — 2.0/5 > **Verified Reviewer** | *22 June 2018* | Recommendation rating: 5.0/10 > > **Pros**: The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup. > > **Cons**: The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided. > > I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization. ----- ### "Support requests are outstanding" — 5.0/5 > **Janet** | *21 March 2026* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: I have had numerous interaction with suppport requests. Their service is outstanding. They always follow thru... > > **Cons**: ThunderTix is a very fine product. There is noting I am not happy with; don't know what else I can say... > > We have been using ThunderTix for 2 concert seasons. We use it for selling concert tickets and fundraising events and we are very happy ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/92722/thundertix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/92722/thundertix) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data