4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Ringy

Ringy (formerly iSalesCRM) is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage leads, improving sales operations. It comes with an administrative dashboard, which enables users to categorize inbound/outbound calls as rescheduled, referral or new leads based on clients' onboarding status. Ringy allows businesses to contact prospects via SMS or email drips and monitor response rates using actionable analytics. Managers can automatically store lead data in a centralized database and assign follow-up tasks to specific sales representatives. Additionally, organizations can utilize the voice over internet protocol (VoIP) module to conduct conference calls and forward ongoing calls to specific sales agents. Ringy facilitates integration with various third-party applications such as Facebook, Google Maps, Zapier, Google Calendar and more. Pricing is available on monthly subscriptions and support is extended via an inquiry form.
Ringy Software - iSalesCRM dashboard
Ringy Software - iSalesCRM lead management
Ringy Software - iSalesCRM dialer
Ringy video
Ringy Software - iSalesCRM dashboard - thumbnail
Ringy Software - iSalesCRM lead management - thumbnail
Ringy Software - iSalesCRM dialer - thumbnail

Ringy pricing

Ringy has a free version and offers a free trial. Ringy paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Ringy

Ringy Reviews

Feature rating

Value for Money
3.7
Functionality
4.3
Ease of Use
4.3
Customer Support
4.1
5 reviews of 155 View all reviews
Jennifer
Jennifer
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 21/1/2021

MANAGE YOUR LEADS

I have found it to be easy to use out of the box. I strongly recommend this product over other CRM's.

Pros

I do not need to hire an assistant to manage my leads. I can use the features in the system to make my life easier.

Cons

The daily cost can get you. Be sure to disposition or you are wasting your time and money. There are some quirky things that make you do extra clicks. Send out a survey for software tweaks.

Cheryl
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 21/1/2021

iSales CRM Review

Pros

iSales was light years beyond the CRM system we were utilizing. The functionality is increasing with time, overall it's a great product.

Cons

I wish there were integration where you could send an immediate email like you can an SMS message, there are times I'd like to have that function. Campaign functions could also be improved, things that should be sorted out, like "no SMS" dont always work. That's using all the sorting on the page. Some of them still slip through.

Michael
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
1

3
Reviewed on 29/1/2021

Good Features and interface. Terrible customer service and many critical glitches and bugs

Customer service is terrible, they don't answer questions or address problems you have. When they have critical outages and your business suffers they profusely apologize and promise things like reimbursment of paid features that did not work during the outages but never deliver in their promises.

Pros

INterface and ease of Use and extensive ability to do drip marketing

Cons

Phone app is Half baked and weak. Too many critical bugs and outages. Expensive when compared to other solutions

Nathan
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2019

A centralized hub for all your leads to stay organized and in touch

Pros

I most enjoy the fact that the CRM does all of the text/email follow ups for the leads inputted into the system and allows for you to log the activity you've had with the lead, knowing exactly where you are in your sales process. And of course the ability to have large campaigns to get in touch with all the leads in your system.

Cons

I really enjoy the system and the fact that features are constantly being updated. I would ask that when there are updates that there is a tab with a list of newly updated features/patch notes to best stay up do date. Currently, you know there has been an update but it is not always clear on what was fixed/added

Response from Ringy

Thank you Nathan for the amazing review! We are so happy to have you on board. Concerning new updates, we did just launch a Support Center page this week with FAQs and video tutorials. Perhaps we can make a section within that page where you can view new updates / patches as they are launched. I expect engineering will have this done by the end of the week.

Replied 17/10/2019
evan
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2019

Must-have

iSalesCRM is the easiest and most effective way to reach clients. Hands down one of the best business investment los I’ve made and is very affordable. It pays for itself ten fold. The ease of use along w the help received during set-up is well above par. My team is generating more money per dollar spent since incorporating the system. The changes were noticeable immediately. No waiting, I saw immediate results. Highly recommend

Pros

My CPA was cut in half. You have local presence and only spend money when you want to. Very fairly priced. Easy to use- sales rep [SENSITIVE CONTENT HIDDEN] helped explain how to use all the services to my entire office via a webinar. Never lose track of who you texted or emailed or called and how many times. Great for turning over old leads and working new leads.

Cons

Nothing much to complain about. The only thing you’re going to want to do is make sure of is that your phones are ready after a text blast or email blast because the response is fast and immediate

Related categories