--- description: Review of Monster VoIP Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Monster VoIP | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Monster VoIP](/software/93352/monster-voip) # Monster VoIP Canonical: https://www.softwareadvice.ie/software/93352/monster-voip Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/93352/monster-voip?page=2) > Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone systems, messaging and video conferencing. Using the auto attendant feature, enterprises can manage calls, configure music-on-hold and automatically route incoming calls to available agents. Monster VoIP provides multilingual mobile applications for iOS and Android devices, which can be utilized by businesses to make audio/video calls, store new contacts in a built-in database and utilize pre-defined provider lists to add new accounts. Managers can use the screen sharing functionality to conduct online presentations and hold virtual meetings with several participants, improving collaboration across the organization. Key features of Monster VoIP include call recording, eFax, file sharing, voicemail management and click-to-call. Pricing is based on monthly subscriptions and support is extended via live chat, phone, email and other online measures. > > Verdict: Rated **4.7/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 44 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Monster VoIP - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$27.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $27 per user per month OR $270 per user per year\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Routing - Call Screening - Call Scripting - Call Tagging - Campaign Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) - [Unified Communications Software](https://www.softwareadvice.ie/directory/1556/ucaas/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software) - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews) 2. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (468 reviews) 3. [Dialpad](https://www.softwareadvice.ie/software/74028/dialpad) — 4.2/5 (571 reviews) 4. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1206 reviews) 5. [GoTo Connect](https://www.softwareadvice.ie/software/2766/GoTo-Connect) — 4.5/5 (671 reviews) ## Reviews ### "Our company uses Monster and it's great\!" — 5.0/5 > **Verified Reviewer** | *15 January 2020* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: Customer support is outstanding with quick and accurate responses. Our transition was seamless and the quality is outstanding. Easy to use with a strong UI. > > **Cons**: I'll need to get back to you on this as nothing comes to mind. We've been very pleased. ----- ### "Best software for online meeting" — 5.0/5 > **Kumutha** | *22 December 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Mostly i liked here is Mobile access options and chat and messaging. While the meeting we can able to send the message seperately > > **Cons**: I don't have anything to say here overall it's really amazing and I would like to recommend this software to everyone > > Almost 6 months using this software for online meeting ----- ### "I don't spend a lot of time using the phone system." — 4.0/5 > **Teri** | *17 December 2019* | Farming | Recommendation rating: 6.0/10 > > **Pros**: There are a lot of extensions that can be added to it. > > **Cons**: I haven't been able to figure out how to recall somebody if I transfer them to another extension if that person isn't at the phone to answer it. ----- ### "MonsterVoip - User Friendly" — 5.0/5 > **Kelsie** | *17 November 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Everything is very user friendly. Once your MonsterVoip IT Tech walks you through your setup, dashboard etc. everything is pretty easy to figure out how to use on your own. If not the manual is a great reference. Customer Service/IT Contact are very responsive and extremely helpful. I will send an email to have something updated and will receive a response within the hour which is usually followed by a call to confirm that everything is working the way it should. > > **Cons**: I can honestly say that I don't really dislike anything with the software. I suppose going from a regular landline to internet was a change. For example, if the internet is down, the phones will not work. But that has nothing to do with MonsterVoip itself. > > Very pleasant, can't complain. ----- ### "Monster is Awesome\!" — 5.0/5 > **Laurie** | *20 July 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I have been extremely happy with the way that Monster listened to our needs and provided us with a very user friendly system and excellent customer service. > > **Cons**: There were no cons. I do not like change is the only drawback, but they made it so easy. > > I am using Monster for our phone and fax and have been extremely happy with what they offer. I have had the usual hiccups and have been pleased that the situation was corrected and handled immediately and to my satisfaction when it arose. The implementation team listened to our requests and provided not only a much better system, but one that was customized to our needs. They were very understanding even when we had changes to what we thought we wanted and changed up the flow after they set it up. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/93352/monster-voip?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/93352/monster-voip) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data