--- description: Review of Clearwave Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Clearwave | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Medical Tools](/directory/4527/medical/software) > [Clearwave](/software/94298/odoro) # Clearwave Canonical: https://www.softwareadvice.ie/software/94298/odoro Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/94298/odoro?page=2) > Clearwave is the AI Patient Engagement Platform for healthcare organizations that automates the patient journey from the first call to the final payment. Clearwave's agentic workforce takes on the manual work behind phone calls, scheduling, check-in, eligibility, collections and communications—delivering operational efficiency at every step alongside the effortless experience today's patients expect. By freeing front-office staff from the work that traditionally falls on them, Clearwave agents help practices reclaim staff time, capture more revenue and reduce no-shows, while delivering the fast, convenient experience patients now expect. Trusted by 5,000+ specialty practices and top-ranked health systems nationwide, see five-star patient reviews every day. What makes Clearwave’s new platform different than traditional patient engagement solutions or the experience tools offered by a PM system? In the 2026 healthcare environment, practices need more than just another digital tool or vendor—they need a solution that puts the patient in control. Clearwave’s AI Patient Engagement Platform does exactly that, allowing specialty practices to optimize staffing, accelerate revenue and deliver exceptional patient experiences. Rather than simply digitizing tasks while keeping staff heavily involved like other patient engagement vendors or PM systems, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious administrative tasks — by over 80%. Clearwave puts the power in your patients’ hands, meeting their demands by streamlining appointment booking, check-in, communications and payment. This shift reduces staff workloads to the point where practices can drop required registration staffing numbers by 60% or more and reallocate those FTEs or cost-savings elsewhere. This patient-powered approach also simplifies collections, data capture and claims processes, which help practices get paid faster. Clearwave Scheduling: - Give new and existing patients the convenience of booking appointments online, and offer an automated waitlist. See up to a 174% increase in monthly visits and save staff up to 1,500 hours per year. Reduce Call Center Strains: Provide agents a tool to drop onboarding time by 86% and improve agent booking accuracy and efficiency. Agentic Voice AI for Phone Management: Enable patients to book, cancel, reschedule and more. Turn patient calls into automated outcomes without staff intervention. Clearwave Registration: - Speed Up Check-In: With patient-led registration, like kiosks, practices see 96% patient adoption, dropping check-in times by 90% and improving patient experiences every day. All of which reduces tedious manual tasks by 87% or more. - Get Cleaner Data: Configure registration workflows based on your unique needs to ensure quick and accurate data capture. All demographic data, signed consents, scanned Insurance Card images and more flow directly into NextGen. Clearwave Clinical Intake: - Provide Modern Experiences: Give patients the option to complete clinical intake on-the-go, helping them save time at the office. - Create Efficiencies: Help staff save time and improve data accuracy by reducing staff intervention in medical history and clinical data capture. Clearwave Eligibility: - Instantly Determine Eligibility: Spot and solve insurance issues fast, present accurate co-pays at check-in, see consistent collection rates of 96% or higher. - Simplify Issue Resolution: Help staff quickly identify errors with a flagging system, so they can make corrections fast and help your practice drop claim rejections by up to 100%. Clearwave Payments: -Simplify Payments: Provide multiple options including card-on-file and tap-to-pay to make it easier for patients to pay you. - Increase Revenue: Collect co-pays, past-due balances and more right at check-in increasing collections by 112%. > > Verdict: Rated **4.6/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 33 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clearwave - **Location**: Atlanta, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Clearwave for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, French, Korean, Portuguese, Russian, Spanish, Vietnamese - **Available Countries**: United States ## Features - ADA Compliance - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Booking Management - Cancellation Tracking - Claims Management - Claims Scrubbing - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Contact Database - Customisable Branding - Customisable Forms - Customisable Reports ## Integrations (7 total) - Athena - ModMed - NextGen - NextGen Enterprise - NextGen Office - Veradigm EHR - athenaOne ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) ## Related Categories - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) - [Nephrology EMR Software](https://www.softwareadvice.ie/directory/451/nephrology/software) - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.ie/directory/3/community-health-center-software/software) - [Dermatology Software](https://www.softwareadvice.ie/directory/4702/dermatology/software) - [Medical Practice Software](https://www.softwareadvice.ie/directory/4/practice-management-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.softwareadvice.ie/software/86099/jane) — 4.8/5 (523 reviews) 3. [ClinicSense](https://www.softwareadvice.ie/software/395056/clinicsense) — 4.8/5 (657 reviews) 4. [Epic](https://www.softwareadvice.ie/software/3954/epiccare) — 4.4/5 (455 reviews) 5. [BestoSys](https://www.softwareadvice.ie/software/32077/bestosys) — 4.8/5 (293 reviews) ## Reviews ### "Clearwave (CW)" — 5.0/5 > **Megan** | *16 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Support is very responsive and ready to help. Easy to use and to teach new staff how to use. Our front desk staff enjoy using it. > > **Cons**: I wish the benefits pulled for surgeries was more robust. We'd love to check all of our benefits, including surgeries copays/ded/etc. on Clearwave, but it doesn't go quite in-depth enough for that aspect. ----- ### "Great Product - will not disappoint" — 5.0/5 > **Andrea** | *7 March 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: very easy to utilize. very patient friendly > > **Cons**: credit card woulds always get stuck in the machine LOL > > excellent. really great customer service, super helpful all the time. and overall great product to use ----- ### "Awful Customer Experience" — 1.0/5 > **Carroll** | *12 July 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Helpful software, but patients do not like using it. > > **Cons**: Clearwave does not do business the right way. ----- ### "Support is Exceptional" — 5.0/5 > **Albert** | *15 March 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Well, the most impactful result of implementing Clearwave was the elimination of lines during Registration. Our Staff and Patients loved that. > > **Cons**: I have to reach deep for any complaints... Perhaps the fact that higher level logic is not associated with custom fields. We may be unique in our extensive use of those though, so I am not sure how much that would affect a normal customer. > > Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution. They are extremely responsive... In fact, I use the term "Clearwave Level Support" to mean... Wow\! The best support I've experienced in many years... ----- ### "Clearwave in a Urology Practice" — 5.0/5 > **Jason** | *11 March 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The kiosk are very user friendly. They verify eligibility, collect patient payment, and improve the speed and accuracy of the registration process. > > **Cons**: The integration with some electronic health records are limited. > > Clearwave has excellent customer service and has been a great partner. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/94298/odoro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/94298/odoro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data