SAP SuccessFactors HXM Suite

Pros

It enables to have a helicopter view of a department with employees and getting their impact and finding what differentiates them among others. The report it generates is so good that you can easily demonstrate it to management.

Cons

Creating a first time user and getting it done as same as other interfaces take really time. We couldn't find the option to create a shadow user and implement it to other users, this feature should be adapted.

Pros

The ability to have time sheets auto-populate and auto-submit

Cons

I cannot request a flex day in the current quarter if I have already put in a flex day in the following quarter.

Pros

Suite is accessible on mobile platform increasing training adherence.

Cons

Platform is clunky and software environment is something out of the early 2000’s

Pros

The best feature is the native integration with other SAP tools that allow you to leverage the existing data stored in the company's central instance

Cons

Solutuon is not fully usable in all kind of devices. Often pages are not designed efficiently and the elements are not formatted properly to be used in a mobile devices.

Pros

Its a positive move to have a system for performance management and objective setting available on yoir computer and mobile

Cons

Its complicated.
Its not focused on users. Its not intuitive. The ways to access different elements of the system to change employee flags, see updates in the workflow and use the system are scattered around the page. Some on the top, some on the left, one half way down the page. I waste a lot of time trying to find what im needing to do.
Really does need taking apart and reengingeering with easy or use for the user.

Pros

Intuitively simple. Comfortable design; not overwhelming. A central hub for other pertinent applications; one stop shop.

Cons

Nothing to convey here. The only issues I've had have been connectivity issues due to internal security protocols.

Pros

SuccessFactors is extremely customizable, and it also has a ton of features (LMS, Employee management, Performance Reviews, Reporting/Analytics, etc.

Cons

Enabling new modules/features or customizing anything that requires provisioning access will require you to work through a third party. This can be inconvenient and very pricey.

Pros

SAP SuccessFactors is helpful for viewing all the details regarding salary compensation and to view and complete all the merit increase processes and statement's. All the documents related to salary can b easily downloaded, SuccessFactors sis also used for completing all e-Learning modules assigned by the manager

Cons

The overall responsiveness of the UI is a bit slow

Pros

As a Leader, it is very intuitive and easy to use. Everything is in one spot.

Cons

There are a few processes, such as payroll planning that take a bit of getting used to. This might be more about my company's processes than SAP

Pros

The software was great in helping us organize our data in one system.

Cons

A little confusing at first, but support was great!

Pros

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Cons

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

Pros

The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it covers all the features which is necessary for a company to function , buying the suite makes sense.

Cons

The user experience is not that great , to it comparison Workday is very smooth.

Pros

Data dump can be easily drawn even if it's more then an year ago

Cons

The interface can be made much more user friendly. As it might be bit difficult to understand for a new user

Pros

An end to end system to handle recruitment, onboarding through to employee management, absence, performance and succession planning and offboarding is not easy to find at this price point.

The Integration Centre which can export data for use in other systems is feature rich and very fast for extracting data.

Cons

Reporting, and not unlike any cloud systems, isnt as strong as it could be. It is somewhat clunky and cumbersome to create reports.
SAP Support, so far, is extremely poor.

Alternatives Considered

Reasons for Choosing SAP SuccessFactors HXM Suite

Switched From

Reasons for Switching to SAP SuccessFactors HXM Suite

Pros

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

Cons

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Alternatives Considered

Switched From

Pros

Nice to have SAP integration for this particular industry

Cons

Could use better user experience design

Pros

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Cons

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

Pros

The best feature of SuccessFactors was that it was a operationally stable, cloud-native software when competitors were finding their footings with SaaS model and ensuring high availability. SuccessFactors had figured the technology out sooner than competition and our team didn't have to worry about hosting.

Cons

Modules in SuccessFactors appeared to be scattered and cobbled together inefficiently. It appeared that employee data got copied over to payroll module. Performance data was copied from one year to another. It just seemed like a trailer/mobile home put piecemeal'ed together using plastic, wood, metal, soil and broken wheels from trucks and motorcycles were put underneath the trailer/mobile home, but the paint looked uniform and hid these inefficiencies. SAP has a great opportunity to turn this around since their foundational infrastructure is solid.

Pros

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

Cons

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.

Pros

The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

Cons

There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Pros

- Employees familiar with SAP in other use-cases will have an easier time adapting to this version of the software.
- Reporting functionality if powerful and capable to dealing with large amounts of data and pulling what data looked like on a particular time-frame.

Cons

- Administrator interface is not intuitive and has a steep learning curve in order to use it. Requires a significant amount of time to train new administrators.
- Learner portal is not well laid out and can be confusing for new employees.

Pros

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

Cons

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

Alternatives Considered

Pros

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

Cons

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

Pros

The software integrated with other SAP tools which provide more choices for HR professionals to have everything in one go. It is also customizable depending on your organisation process/requirements.

Cons

As it involves several different software it can be bit unstable at times specially during upgrades period

Pros

The most satisfying aspects of the Success Factors suite is the wide-range of capabilities, the focus on enhancing employee engagement, and the ability to provide and track continuous feedback across its talent management and performance evaluation functions.

Cons

It's cumbersome to customize and deploy- many smaller organizations may need to hire an implementation partner as a result. Additionally, it's mobile version leaves a lot to be desired.

Pros

It is a solid HCM System if you are a company with subsidiaries and need to connect them all and intend to utilize it as such.

Cons

The system’s implementation, cost, and overall ease of use leave much to be desired, not to mention the customer service. The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to connect subsidiaries. Its design is somewhat outdated, functioning more like a relationship database.

Upgrades are a slow process, taking years to complete, while other HCM products are rapidly introducing new features to keep pace with technological advancements. Building out this system is a time-consuming process, and by the time it’s ready, newer options have already hit the market. It then takes additional years to integrate these new features.

Considering the high implementation and ongoing costs, it would be more prudent to opt for other HCM systems. These alternatives offer similar modules that function effectively, but at a fraction of the cost.

Pros

What I like most about SAP SuccessFactors HXM Suite is its focus on employee experience, comprehensive HR capabilities covering the entire employee lifecycle, and strong analytics.

Cons

What I like least about SAP SuccessFactors HXM Suite is its complex setup and configuration process, which can be time-consuming.

Pros

It helps to manage All Employee information safely.Easy to access and submit their concerns like applying leaves, payroll management, Searching for internal job can be done by themselves.Time Sheet Management is good, In that more options available so that we can mention easily.Available in system and Mobile which is super good.

Cons

HR policy tab should be pre designed, so that employee get everything clearly.

Pros

It enables you to accomplish whatever you want from vacations, iyou can make evearything you need from comapnies colliges while you in place

Cons

performers evaluation is complicated process and take long prosudres and not all labours can treat it so company cancel this process

Pros

Ease of looking at vacation details and requesting them. Also easy to keep track of compensation and your profile

Cons

The direct deposit details update can be a bit easier to access and navigate

Pros

I liked it has many categories to choose and measure employees

Cons

There are other vendors that have more ease of use.

Pros

Implementation, many features, for big teams.

Cons

It's complicated to use, not the best UI/UX.

Pros

I like the complete end to end visibility of Employee details and canditates tracking with lots of workflows built into the system

Cons

Cost is the major factor as it impacts on the decision making process

Pros

I liked the diversity of features available in the software, be it Time Tracking, Payroll, Ease of Profile Setup or applying for an e-separation.

Cons

I suggest that they have an option for employees moving from temporary to permanent to migrate their time off balance from the old to the new account.

Pros

Tools are available in the SAP SuccessFactors HXM Suite for managing succession planning, identifying, and developing high-potential employees.

Cons

We've had a couple of new HR recruits and those that are unfamiliar with SAP technology find the learning curve for SAP SuccessFactors HXM Suite to be challenging.

Pros

The reporting is very thorough, and the LMS allows personalisations until some point.

Cons

Very complex structure, incapability of managing elearning completion / from an Admin side, or seeing an elearning without assigining it to onesef first.

Pros

I love the UI of this thing. Like I feel it was built for me. There are panels where I can measure and check my own performance and improve upon them.

Cons

The system is nice but integrating it with other seems like a difficult area. I would never tread on those paths.

Pros

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Cons

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Pros

Tracking uneasy without using paper folders and signatures.

Cons

I really do not have any cons. The software suits out needs.

Pros

SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage their profiles and then termination is done on the same tool.

Cons

SAP SuccessFactors HXM Suite needs certain improvements such as position based permissions, which is currently limited to role based permissions.

Pros

I can find multiple critical information on the same platform as team management, personal development, tasks to be completed etc.

Cons

Sometimes I face with difficulties to use the system on mobile.

Pros

Accessibility and user friendliness.. UI is amazing

Cons

Nothing much that I have which I don’tLike

Alternatives Considered

Switched From

Pros

SAP SuccessFactors HXM Suite is a comprehensive software solution that helps businesses manage and optimize their human resources processes. Here are some pros and cons that we see in this software solution after using it for few years. SAP SuccessFactors HXM Suite offers a wide range of HR features, including performance management, succession planning, and learning and development. It has customizable options that allow our businesses to tailor the solution to our specific needs. Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings. Not only that but also this solution includes features that help businesses improve employee engagement, such as employee feedback and recognition programs.

Cons

SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets.

Pros

I like that there is an app, however i've never used it and i'm not sure how many of our staff use it either.

Cons

The main reason we use SF is time off requests/vacation management. After almost 2yrs of use, I still get emails from multiple team members that are struggling to:
- see their total accrued vacation time
- enter in their own vacation time (Aka they email asking me to do it for them)
- cancel their own days off (they email me asking me to do it for them)
- edit requests on their own (ex: changing from 3 days of vacation to 2 etc) without cancelling and re-entering the whole thing

My biggest frustration with SF is that it doesn't show team members their total time off, it only shows what they've accrued as of the day they are looking at their profile. in order to see how many days they have left to book they have to adjust the calendar. I get the most emails about this issue, and my team struggles with this the most.

You can't tell if a person has requested a 1/2 or full day w/o going "all the way" into the request - i should be able to look at either the homepage or Workflow Requests and tell if the person needs one day or just a 1/2. Instead you have to go into their profile, look at the request and THEN you can find out how much time they're requesting.

I also get email notifs every time i cancel someone else's vacation time and yet they won't get an email. i've reached out to our system admin about this more than once and they can't seem to come up with a resolution.

This software looks and feels old school - very windows 95.

Pros

I. Easy to use and very user-friendly for the HR guys as well as for the employees.
II. Specific role creation as of the role profile ( ensuring proper delegation of authority).
III. Real time update of the HR data.
IV. Performance management system.
V. Hiring or contracting and leaver management.
VI. Compensation and benefit management.
VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.

Cons

I am extremely happy with this software and didn't find anything that I would not like.

Pros

Easy to use and simple. Android application also works fine.

Cons

I don't get notifications in my application if, for example, my vacation request is accepted.

Pros

SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.

Cons

Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.

Pros

Very feature rich, robust architecture.

Cons

Lack of flexible reporting. Too dependent on a 3rd party integrator
Impasible to customise core settings

Pros

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Cons

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.