---
description: Review of Roomsy Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Roomsy | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/4345/hotel-channel-management/software) > [Roomsy](/software/9497/roomsy)

# Roomsy

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> InnGrid is a hotel management solution that can be scaled to accommodate small hostels or even large hotels with hundreds of rooms. It combines front office and property management functionality with an online booking engine and channel management. Any new reservations are automatically transferred to the PMS module. Users can move bookings, send out invoices and print reports.&#10;&#10;&#10;Tools to manage housekeeping, guest relations and marketing, accounting are also integrated into the software. Companies can create websites to promote their properties through the software, and the InnGrid team helps to optimize the pages for search. Popular online travel agencies, such as Booking.com, interface with InnGrid.&#10;&#10;&#10;InnGrid is available in either cloud-based or on-premise deployment. They can support customers and properties globally.
> 
> Verdict: Rated **4.7/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Roomsy
- **Location**: Vancouver, Canada
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$70.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on number of rooms starting at $49/month for one room or $99/month for one room with premium.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Accounting
- Availability Indicator
- Billing & Invoicing
- Booking Management
- Built-in Accounting
- CRM
- Calendar Management
- Channel Analytics
- Channel Management
- Contact Management
- Data Synchronisation
- Dynamic Pricing
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Invoice Management

## Integrations (2 total)

- PayPal
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hotel Channel Management Software](https://www.softwareadvice.ie/directory/4345/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.softwareadvice.ie/directory/4345/hotel-channel-management/software)
- [Hostel Management Software](https://www.softwareadvice.ie/directory/4399/hostel-management/software)
- [Resort Management Software](https://www.softwareadvice.ie/directory/582/resort/software)
- [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software)
- [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software)

## Alternatives

1. [Hotelogix](https://www.softwareadvice.ie/software/376875/hotelogix) — 4.4/5 (251 reviews)
2. [WebRezPro](https://www.softwareadvice.ie/software/2818/webrezpro) — 4.6/5 (217 reviews)
3. [Guesty](https://www.softwareadvice.ie/software/418418/guesty) — 4.4/5 (473 reviews)
4. [RMS](https://www.softwareadvice.ie/software/2840/rms-campground) — 4.4/5 (412 reviews)
5. [Smoobu](https://www.softwareadvice.ie/software/123040/smoobu) — 4.5/5 (195 reviews)

## Reviews

### "Amazing\! Roomsy has streamlined the management and booking process of our corporate apts." — 5.0/5

> **Shereen N** | *5 January 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I love the simplicity, clean interface of the software, ease of use, and accessibility.   Customer support is phenomenal; respond time is almost instantaneous.   Team Roomsy is consistent with upgrades and improvements based on their customers needs. What an awesome product\! We use it for the management of our corporate apartments both in the U.S and internationally.  Roomsy has simplified our reservation and booking process at a fraction of the cost than most property management systems.
> 
> Organization and ease of reservation/booking management.

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### "Northern Inn" — 5.0/5

> **Kathleen** | *7 September 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The software figures the pricing. We do have to assess the final amount because the system may go to default.  Its easy to add extras that automatically are added to the final charge.
> 
> **Cons**: We like Roomsy, all of it.  We may go further and charge through Roomsy.  We have kept our other systems which are business centered for aggregating costs, but Roomsy manages our occupancy beautifully.  Our customers enjoy the printed, emailed registrations and invoices.  &#10;Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up. Thankfully customer service reversed the service to the level I desire. This has not happened again. Thankfully.
> 
> We can book 100% without error.  Double bookings cannot occur if staff follow the procedures.&#10;When I have problems and I call Roomsy staff, I always receive good support.

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### "Roomsy - Nice back end booking, but not a lot else" — 2.0/5

> **Lance** | *3 August 2018* | Hospitality
> 
> **Pros**: The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.
> 
> **Cons**: Minimal reporting, support features, and sub-par front end booking. No availability calendar, which is a standard for online reservations (isn't it?\!).
> 
> Roomsy could get the job done if it was the only booking/pms platform in existence, but it's nowhere near the best in functionality or value. When I checked out various properties featured as testimonials on Roomsy's website, I discovered most of them had switched to a different booking engine... Not a good sign.

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### "Great For All Companies" — 5.0/5

> **Natashia** | *6 May 2021* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: They customize for the size of your company. Ours is a small company and they were really helpful and understanding. They walked us through everything in set-up, answering any questions we had and helped us understand the pricing. Quite transparent on how they do things and what they cost, I find everything informative and straightforward. The reports generated are great and easy to understand, receiving all reports needed for our accounting team. Customizable templates for the registration cards and invoices are easy to modify and understand. I was also able to send a provided reservation page code to my website and app designer people and it works so far.
> 
> **Cons**: Sometimes can't find full report I need. Solved with customer support. Other thing is that they don't have a way to secure Credit card Information fully to hold reservation for guest if you don't have a connection for booking through Booking.com or Expedia Etc.
> 
> Overall, this is an easy, well designed online program that doesn't need you to download a program. Everything is easy access from anywhere, secure, and easy to use.

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### "Simple to use and great customer service." — 4.0/5

> **Boniface** | *3 August 2017* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to access, online, in the cloud, has enough integrations with Booking engines such as booking.com and expedia.  Raj and his team are always available and very willing to sometimes repeat their instructions without making you feel a fool for asking the same questions again and again.&#13;&#10;Software is easy to use. They have great how-to videos, which you follow on another screen. But if you have questions, need guidelines, they are happy to help. Flexible to accommodate your schedule for support follow-up unlike the previous one I used, which had email only support, maybe 3 days of support a week. For a start up, this is the right software, which is getting better on monthly basis as well as it has the ability to grow with you.&#13;&#10;Although they don't have a smartphone app yet, their web site is quite view able on a cell phone.&#13;&#10;Has stripe.com, paypal and others such as  integration for credit card/payment collection.&#13;&#10;Roomsy has reports which give you a good visual of your business.&#13;&#10;&#13;&#10;I am quite happy with Roomsy. I tried another one but because of the support, I will give 10 out of 10 for Roomsy. As a new startup, you need all the help to get you up and running as fast as you want to. Roomsy has helped us get to that point and continues to help, when needed.&#13;&#10;&#13;&#10;My suggestion is - go ahead and take the trial and get started and see how easy it is to get your business online fast.
> 
> **Cons**: Still need some more tools, reports in CSV or Excel format, more payment options to take deposits (which I believe will be out in a couple of months).
> 
> Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to give certain rights for staff, so they do not see what they don't need to to.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/9497/roomsy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/roomsy-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/9497/roomsy> |
| en-GB | <https://www.softwareadvice.co.uk/software/9497/roomsy> |
| en-IE | <https://www.softwareadvice.ie/software/9497/roomsy> |
| en-NZ | <https://www.softwareadvice.co.nz/software/9497/roomsy> |

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