--- description: Review of Banyon Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Banyon Utility Billing | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [Banyon Utility Billing](/software/95255/banyon-utility-billing) # Banyon Utility Billing Canonical: https://www.softwareadvice.ie/software/95255/banyon-utility-billing Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/95255/banyon-utility-billing?page=2) > Banyon Utility Billing is a comprehensive software solution designed for local governments and organizations in need of efficient and accurate billing and meter reading transfer systems. It offers a full-featured version for larger populations and a cost-effective UB Lite alternative for smaller organizations. With features such as customized service and rate attachments, online and direct payments, and a robust report writer with hundreds of standard and user-defined reports, Banyon Utility Billing streamlines operations and ensures accurate and efficient billing processes. Other features include unlimited bill history, printing past bills from any period, printing postcards or statements, late notices, calculating penalties, disconnects, work orders, flexible billing schedule, water loss tracking, attaching documents, budgeting, tracking deposits, report writing, and an easy final bill process. The software is a fit for billing as few as 50 customers and up to 5,000. Additional modules can be purchased for electronic meter readings (AMR/AMI), e-bills, internet bill pay, lock box integration, door tags, receipt barcode scanning, rate study, direct payments ACH, customer web portal, 3rd party bill printing, deposit slip, and certification to taxes. Banyon Data Utility Billing is installed locally and allows for multiple users at no additional charge or license fees. Paid annual support provides updates, a toll-free helpline, screen sharing, and new software versions. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Banyon Data Systems - **Location**: Burnsville, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$1,995.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Approval Workflow - Automatic Backup - Billing & Invoicing - Commenting/Notes - Customer Management - Document Management - Electronic Payments - Financial Management - For Electricity - For Natural Gas - For Trash - For Water - Historical Reporting - Meter Data Management - Metered Billing - Mobile Access - Non-Metered Billing ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Utility Billing Software](https://www.softwareadvice.ie/directory/4542/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.softwareadvice.ie/directory/4542/utility-billing/software) - [Invoicing Software for Small Business](https://www.softwareadvice.ie/directory/3687/small-business-invoicing/software) ## Alternatives 1. 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But when we call customer support and tell them what we are looking for, they help us create a report that tells our auditors what they need to know in a report custom created for our utility. > > When I started here 9 years ago, there was a different utility billing program that was not user friendly and I was very glad to switch to one that was easier to use. Since I use it daily, the ease of use was a welcomed change. ----- ### "Great for Medium-sized Utility Business" — 5.0/5 > **Becki** | *20 March 2024* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: My main goal in choosing software was that it NOT be in the cloud. Our service is locally based and has all the functionality we require. > > **Cons**: Being in Microsoft Access, there are some quirks and sporadic issues, but for the most part it's a good software. ----- ### "Good software, but slow" — 3.0/5 > **Chris** | *19 March 2024* | Government Administration | Recommendation rating: 1.0/10 > > **Pros**: Simple and user friendly when it works, great for small municipalities. > > **Cons**: Constant lag, reports take minutes to load. ----- ### "City of Hot Springs Utility Billing Review" — 4.0/5 > **Barb** | *25 March 2024* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: Banyon Utility Billing allows for an efficient way of billing and tracking of customer's accounts and usage. It is very easy to transfer and work between the Fund Accounting and Point of Sale Programs > > **Cons**: The delay in some of the processes and getting an execution run time error message and then being booted out of the program. I would like to see a change made so that when bills are being calculated the Point of Sale Program could still be in use by others in the office. > > The overall experience with Utility Billing is good. ----- ### "Pickstown Review" — 4.0/5 > **Carol** | *19 March 2024* | Government Administration | Recommendation rating: 6.0/10 > > **Pros**: Came from a job that didn't have a billing software this was an improvement. > > **Cons**: Sometime the changes seem confusing as to why they are done, but maybe there are reasons that we are not aware of. > > Good. Most of the support crew is great to work with. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/95255/banyon-utility-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/95255/banyon-utility-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data