--- description: Review of eCaring Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eCaring | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [eCaring](/software/95330/home-care-it) # eCaring Canonical: https://www.softwareadvice.ie/software/95330/home-care-it Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/95330/home-care-it?page=2) > eCaring transforms how home care agencies manage, monitor, and deliver care. Designed with both caregivers and administrators in mind, eCaring streamlines documentation, scheduling, EVV \& real-time data tracking — all from one user friendly platform. Visibility into the Total Cost of Care Optimizes caregiver scheduling to ensure the best client-caregiver matches while maximizing gross profit margins. Real-Time Updates Proactive scheduling workflows keep staff informed at all times, reducing cancellations \& no-shows. Caregiver Mobile App Features built-in GPS tracking for EVV compliance \& an offline mode for rural or low-connectivity areas, allowing caregivers to log shifts without internet access. Compliance Made Easy Integrated EVV functionality ensures compliance with Medicaid \& federal regulations. Streamlined Billing Our Auto Verification Rules Engine simplifies billing and payroll through seamless EDI integration, saving time \& reducing administrative overhead. > > Verdict: Rated **4.9/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 27 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: eCaring - **Location**: Lexington, US - **Founded**: 1989 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Other - **Pricing Details**: To discuss your needs and explore eCaring further, please book a demo or request a price quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, Spanish, Traditional Chinese - **Available Countries**: United States ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customisable Forms - Customisable Reports - Document Management - Electronic Signature ## Integrations (10 total) - HHAeXchange - MassPay - Netsmart Interoperability - Paychex - Paycom - QuickBooks Free - Sandata Agency Management - Smart Data Solutions - Waystar - isolved ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) ## Related Categories - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) - [Private Duty Care Software](https://www.softwareadvice.ie/directory/4077/private-duty-care/software) ## Alternatives 1. [GEOH](https://www.softwareadvice.ie/software/185626/geoh) — 4.9/5 (169 reviews) 2. [InMyTeam](https://www.softwareadvice.ie/software/257114/inmyteam) — 4.6/5 (93 reviews) 3. [AxisCare Home Care Software](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews) 4. [eRSP](https://www.softwareadvice.ie/software/276586/ersp) — 4.2/5 (99 reviews) 5. [Alora Home Health](https://www.softwareadvice.ie/software/2085/alora) — 4.5/5 (158 reviews) ## Reviews ### "User-Friendly Platform for Coordinating Care" — 5.0/5 > **Gagandeep** | *28 September 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I liked eCaring’s user-friendly interface and its ability to keep care information organized in one place. It makes it easier to track tasks, share updates, and coordinate care activities. > > **Cons**: Some features could be more intuitive, and navigating through certain sections can take a little time to get used to. More customization options would also be helpful. > > My overall experience with eCaring has been positive. It is a useful platform for organizing care-related information and improving communication between caregivers and care teams. ----- ### "20 years in the Industry — eCaring Sets the Standard" — 5.0/5 > **Raquel** | *29 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about eCaring was its ease of use and how it streamlined caregiver documentation. The system made scheduling, visit verification, and care notes more organized, which helped improve accountability and reduced paperwork. It also allowed real-time visibility into caregiver activities, making operations more efficient and compliance easier to manage. > > **Cons**: With all honesty, there’s nothing significant to complain about. The system consistently met our operational needs and performed reliably in daily use. Its features aligned well with our workflows, and any minor questions or adjustments were easily addressed through their excellent support team. Overall, there were no issues that negatively impacted operations or caregiver performance. > > My overall experience with eCaring has been truly exceptional. What sets them apart more than anything is their incredible client support — led by \[sensitive content hidden\]. From the very beginning, our team felt valued, supported, and cared for through the personalized training and hands-on guidance we received. It never felt rushed or generic; it felt personal. In my 20 years in this business, I can honestly say this is the best support I have ever encountered. The team is consistently responsive, patient, and deeply knowledgeable, but more importantly, they genuinely care about the success of the agencies they serve. Whenever questions or challenges arise, they are addressed promptly and thoroughly, giving me a sense of confidence and peace of mind that is priceless. eCaring doesn’t feel like just another software vendor — it feels like a true partner. That level of care and dedication makes a meaningful difference in daily operations and allows me to focus on what truly matters: providing quality care and growing the agency with confidence. ----- ### "eCaring Helps Our Home Care Agency Stay Organized and Connected" — 5.0/5 > **Toni** | *1 September 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The software helps our agency stay organized, monitor caregiver visits, and keep important client information in one convenient place. It is easy for our caregivers and administrative staff to use, which makes managing daily operations much smoother. I have used other software, and it was very costly; this is very cost-friendly. > > **Cons**: I have not had any bad experiences with eCaring, the software has been a life saver and helped me with billing issues I had previously. > > As the owner of LA’s Direct Homecare of Ohio, I have had a very positive experience using eCaring. What I appreciate most is the added peace of mind it provides. Being able to track services and stay informed helps us ensure our clients receive dependable, high-quality care. The eCaring support team has also been responsive and helpful whenever we have questions. I would recommend eCaring to other home care agency owners who are looking for a reliable, user-friendly system to improve communication, accountability, and overall care management. ----- ### "Excellent Support Through a Complicated EVV Integration" — 5.0/5 > **Jayla** | *1 September 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: The customer support and responsiveness have been the biggest positives for us. We ran into a complicated EVV integration issue involving Sandata and our state Medicaid setup, and the eCaring team stayed involved throughout the process. They communicated with us, helped identify where the connection issue was occurring, worked through the payer and aggregator setup, and continued following up until the issue was resolved. Having a team that actually understands home care operations, EVV, and Medicaid billing makes a huge difference. > > **Cons**: The EVV integration process can be challenging when multiple systems are involved. In our situation, there was some back-and-forth between eCaring, Sandata, the state aggregator, and payer configuration before everything was connected correctly. At times it was difficult to determine exactly where the issue was occurring. I would like to see even more visibility into integration status and clearer troubleshooting steps when an EVV connection is not transmitting properly. > > Overall, our experience with eCaring has been very positive. We had a significant EVV issue where visits were not transmitting correctly to Sandata because of the alternate EVV/vendor and payer configuration. It took troubleshooting across multiple parties to resolve, but eCaring did not simply tell us to contact someone else and leave us on our own. Their team stayed engaged, helped communicate through the technical issues, corrected the necessary configuration, and ultimately helped us get the connection working. For a home care agency dealing with Medicaid, EVV, scheduling, and billing, support after implementation is extremely important. Problems are going to happen when several state and payer systems have to communicate with each other. What mattered to us was how eCaring responded when there was a problem, and they followed through until we reached a resolution. ----- ### "Best Software EVER\!\!\!" — 5.0/5 > **Jomesa** | *10 July 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: eCaring is very easy to use, customer support is on top of helping not only myself but my caregivers. The cost of the software is very inexpensive for all of the features that it offers. I use it for scheduling \& payroll, for billing, sending messages, documentation, and it's easily accessed and they have a user friendly mobile app. > > **Cons**: There isn't anything that I don't like about it. My caregivers and my nurse absolutely love it. I wouldn't change a thing. > > My overall experience I would say if PHENOMENAL\!\!\!\! call eCaring today and you'll see what I mean...it ROCKS\!\!\! You're guaranteed to love it. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/95330/home-care-it?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/95330/home-care-it) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data