About HoduCC
HoduCC pricing
HoduCC does not have a free version but does offer a free trial. HoduCC paid version starts at US$400.00/one-time.
Alternatives to HoduCC
HoduCC Reviews
Feature rating
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Full Featured Call Center System
It's been a great ride
Pros
IVR capabilities are top-notch - very flexible and easy set up
Cons
Tooltips need improvement. Omnichannel and CRM features work fine but could also use some improvement
Reasons for Choosing HoduCC
We needed a full featured product with price predictability and transparency.Switched From
AmeyoReasons for Switching to HoduCC
HoduCC has great trunk support which means it's easy to use anywhere in the world - plus it has all the features at a much lower price- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overview of HoduCC performance
To a large extent the performance of the application is good but if the reporting can be worked on it would be better.
Pros
Its web base and easy to adapt by new agents.
Cons
The reporting is not well detailed which doesn't make reporting easy.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Contact center solution
85 % satisfied
Pros
Easy to use to and its run with minimum resources
Cons
User interface need to enhanced, as its seem outdated
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
HODUCC: Best of breeds in ominiChannel Solution
Very Comfortable with the product.
Pros
Real Omnichannel Solution offering customers various engagement touch point. 2. Steep learning curve. 3. Stable and Flexible , yet well secured
4. Robust and cost effective.
Cons
Not yet observed as it currently meets all our contact centre expectations.
Alternatives Considered
Ameyo FusionCXReasons for Switching to HoduCC
Hoducc has more features, easy to integrate and extend. Its compares far better on pricing as well- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I highly recommend HoduCC to any business looking for a reliable and feature rich platform
it can seamlessly be integrated with other existing CRM systems, it has a real-time reporting tool, with an intuitive and user-friendly interface that has significantly enhanced our customer service. The support team is also responsive and helpful whenever we need assistance, also the management team “Kartik Khambhati” treats clients with respect and professionalism. I highly recommend HoduCC to any business looking for a reliable and feature-rich call center solution."
Pros
It is an Omni channel system that includes voice, SMS, chat with comprehensive reporting and analytics tools that have provided us with valuable insights into our call center performance, enabling us to identify areas of improvement and optimize our operations effectively.
Cons
none, for now, the existing features are enough and meeting my needs
