--- description: Review of SpotOn Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SpotOn | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/41/restaurant-pos-software/software) > [SpotOn](/software/96536/spoton-restaurant) # SpotOn Canonical: https://www.softwareadvice.ie/software/96536/spoton-restaurant Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/96536/spoton-restaurant?page=2) > SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables businesses to create custom menus, accept online requests and redirect the order to the kitchen on a centralized platform. SpotOn Restaurant provides a mobile order and payment functionality, which lets customers access menu, send table orders to the kitchen and pay using an EMV, Apple Pay and Android Pay-enabled card reader. It comes with a labor-management module, which allows businesses to administer human resources operations related to shifts, employee hours and gratuities. Additionally, managers and leaders can gain insights into processes across transactions, POS, hourly sales, special events and loyalty campaigns. SpotOn Restaurant facilitates integration with several third-party solutions such as HotSchedules, Ctuit, Intuit Quickbooks and more. It is available on monthly subscriptions and support is extended via phone and email. > > Verdict: Rated **4.3/5** by 368 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 368 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotOn - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Subscription pricing starts at $99/month. A free plan is available. Contact SpotOn for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Mexico, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activities Booking - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Management - Bar Tab Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics ## Integrations (27 total) - 7shifts - Apple Pay - Auto Decision Platform - BevSpot Food and Beverage Management - Craftable - DAVO - DolceClock - DoorDash for Merchants - HotSchedules - INControl - MarginEdge - Marqii - PayPal - Paycom - Paycor ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) ## Related Categories - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [POS Systems](https://www.softwareadvice.ie/directory/210/web-based-point-of-sale-software/software) - [Pub ePOS Software](https://www.softwareadvice.ie/directory/389/bar-pos-software/software) - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (549 reviews) 3. [Lavu](https://www.softwareadvice.ie/software/3311/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.softwareadvice.ie/software/22390/cake-pos) — 4.6/5 (522 reviews) 5. [TouchBistro](https://www.softwareadvice.ie/software/3504/touchbistro) — 3.8/5 (412 reviews) ## Reviews ### "Jonathan Smith" — 4.0/5 > **Jennifer** | *22 November 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: My favorite thing about SpotOn is getting to work with our Restaurant Success Manager, Jonathan Smith. He is so knowledgeable, always makes time for me and my team, and completes all our projects with a smile and a joke which gets me through my day in a more stress free way. Not sure what I would do without him. > > **Cons**: All the different sites for all the different platforms and changes to the way reports look. ----- ### "My experience with SpotOn" — 4.0/5 > **Julie** | *8 May 2025* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: The express POS is very simple to program and is easy to train new employees how to use it. \[sensitive content hidden\] has been very helpful getting my questions to the correct people to get the answers I need. Once they went to the correct people, they were handled promptly and efficiently. > > **Cons**: The staff are very helpful but there needs to be a better internal system to let staff know who is helping which customers and the particular issue that is being resolved. I have had multiple calling, and emailing to solve and issue that has already been resolved. > > Honestly there has been several highs and lows. I think they are working hard to improve the product and I believe they will have a bright future. I don't know if there needs to be more internal training before products are launched to the customer, but I feel like I get many different answers to a question and many are not accurate. ----- ### "Bad overall system & product" — 1.0/5 > **Rachel** | *4 April 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: One CS rep who helped with all our issues \[sensitive content hidden\]. She was always trying to help resolve our constant issues. > > **Cons**: The set up, the handhelds never worked properly, the payment errors that we feared were losing us sales. I also didn't like that we didn't see deposits for 48 hours later. The cut off time is 6pm and every bar/restaurant is open past that which means we won't see funds for 2 days. In this industry cash flow is everything and this caused a lot of problems financially. > > Overall we would never suggest it to anyone. It is not the right system for bars/restaurants. Constant handheld issues caused our staff years of grief during busy times. Cards not going through, we had like 6 hot spots added all of which didn't help. We were told no contracts and that we could stop at any time but then we had to get new equipment which meant we had to sign a contract. Just bad business practices all around with constant changes and always causing problems. Our GM spends nearly 12 hours a week figuring out issues, calling CS and dealing with the constant problems. ----- ### "Works well so far" — 4.0/5 > **Tracy** | *14 June 2025* | Food & Beverages | Recommendation rating: 6.0/10 > > **Pros**: I like the streamlined look of the POS once it was installed. I also had a great onboarding specialist. > > **Cons**: I am not happy with how there is little to no support with the integrations with SpotOn, specifically with ShoGo. > > Overall, I am pleased with SpotOn so far. There have been a couple of minor tweaks and fixes needed but they were remedied quickly. ----- ### "Wish we found SpotOn sooner\!" — 5.0/5 > **Kate** | *4 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] customer service\! Also the reporting capability and customizable user interface. > > **Cons**: I wish that improvements were faster to develop. > > It was a game changer for our business. We used micros before and this is night and day improvements and ease of training, improvements and edits. ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.ie/software/96536/spoton-restaurant?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/96536/spoton-restaurant) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data