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About ClickDimensions
ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers.
ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent.
ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages.
ClickDimensions is available for a free demo and is available on a monthly subscription basis.
ClickDimensions pricing
ClickDimensions does not have a free version. ClickDimensions paid version starts at US$499.00/month.
Starting Price:
US$499.00/month
Free Version:
No
Free trial:
No
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ClickDimensions Reviews
Feature rating
5 reviews of 31
View all reviews
Tyler
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0
5
Reviewed on 9/9/2020
ClickDimensions Review
It is a really in-depth Marketing Automation solutions that has plenty of features that I haven't always seen from other similar platforms. On top of landing pages, emails, social media which almost everyone has, they include surveys, text campaigns, really in-depth analytics, and more. It has it slight differences from other CRM's I've used, but I enjoy it.
Pros
I love the different ways you can go about building emails and landing pages, you basically don't need to know coding to build a high-quality email or landing page!
Cons
I wish there was an option, like Hubspot has, that you can build a pop-up form and simply enter what URL you want it to show up on and just like that you have a form. Everything on ClickDimensions requires an embed code and that's it.
Ty
- Industry: Paper & Forest Products
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 23/11/2019
Very powerful marketing automation tool
My overall experience with this product is great. The support is surprisingly helpful and available during normal business hours. It's always a real person and they can always get your sorted out quick if you have an issue. At their price point there really isn't any reason not to at least try it and see what you can get out of it.
Pros
I have used this tool for a very long time and seen it evolve and consistently improve over the years. I personally love the forms provided by this suite. They are very easy to customize for other uses besides a contact/lead submission.
The campaign automation engine/UI is satisfying to work with and supplies all functionality one would need.
Cost for this tool is very competitive as well. You aren't charge for storage of images or any of the "extras" but only for the quantity of emails sent.
Cons
I really wish there was a way to emulate Outlook (desktop) when testing email HTML/CSS. I haven't personally worked with any marketing software that can sufficiently expose all the antiquated CSS blemishes that come with Outlook desktop but a little intellisense to help highlight when you are using a class that is prohibited would be incredible.
Sean
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1
1
Reviewed on 10/3/2020
ClickDimensions does not meet even basic standards as a product or company
The company is clearly focused on growing all the areas of the product, but fails to support the existing functionality. It was evident that the dependence on Microsoft is their current asset for winning business, but that will change. That's when this company will have to stand on its merits of support and product performance. I suspect they will not be successful at that time. What you have read in areas of these reviews regarding their support team and lack of knowledge, is absolutely true. We wasted countless hours re-educating their own team to only have no resolution.
Pros
It is closely integrated with Microsoft Dynamics. While this is a plus, it is also why ClickDimensions fails to provide great support. There is a constant challenge between the information available in CD and Dynamics and this becomes a massive hurdle in getting support.
Cons
Lack of consistent functionality was a major issue. We had exceptional problems with the product. It repeatedly would not perform the way expected, and working with their support teams was not at all a positive experience. We would be 'escalated' to another team repeatedly, yet no resolution. And, then we would be starting all over. They were not at all proactive about researching the issues or testing. They placed all the responsibility on the client, even though it was proven over and over again that something was not working. In our case, nearly 20% of our substantial email lists were not even being selected to send. On the Dynamics side it was definitely functioning right.
Ashley
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3
4
Reviewed on 16/7/2018
Some intuitive features, others require extensive training.
Pros
-I like the form feature. The capability to create forms and capture and map information directly into our CRM makes collecting leads very simple.
-Email template builder is decent and has good personalization options that can be pulled from CRM fields.
-Campaign automation builder has great potential and currently has many great uses for sending out automated emails to clients or potential clients.
Cons
-Drag and drop landing page builder is not equipped to make sites mobile responsive. Only way to make mobile responsive is to build your own site in HTML and upload into CD.
-Uploading images and CSS/JS/etc code to build your own HTML page is a pain. Have to go through other builders to accomplish the upload. There is not one location outside of a builder to achieve this.
-Domains are not secure through CD unless you use the ClickDimensions domain name. This means that any landing pages that I build with forms for customers to fill out, there is no secure icon in the URL bar and they are not secure. Even if we use a purchased domain name that would otherwise be secure. This leaves me feeling that users will not fill out our forms because they do not want to put their personal information on an unsecured form/page.
-Lots of small technical glitches.
Christian
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 14/2/2021
Best in Class Marketing Automation for Dynamics 365
Clickdimensions is a very valuable solution for us. We use it to automate many of our marketing activities and launch our campaigns. The support from the Customer Success Team is good and we get immediate help if we have any problems.
Pros
The full native integrated Marketing Automation within Dynamics 365 is very powerful. Email Marketing, Social Media Marketing, Surveys, Events e.g.. CD updated a lot of the tools / features during the last month and now their are really nice!
Cons
The Segmentation and Lead Scoring Model could be updated. This are very important tools for the Marketing Automation.
