--- description: Review of ClickDimensions Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ClickDimensions | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Hotel CRM Software](/directory/339/hospitality-hotel-resort-crm/software) > [ClickDimensions](/software/9713/clickdimensions) # ClickDimensions Canonical: https://www.softwareadvice.ie/software/9713/clickdimensions Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/9713/clickdimensions?page=2) > ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers. ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent. ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages. ClickDimensions is available for a free demo and is available on a monthly subscription basis. > > Verdict: Rated **3.6/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 31 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ClickDimensions - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Based on annual email volume. Unlimited users. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - API - Autoresponders - CAN-SPAM Compliance - CRM - Contact Management - Customer Surveys - Drip Campaigns - Dynamic Content - Email Marketing - Event Triggered Actions - For Insurance Industry - Image Library - Landing Pages/Web Forms - Lead Management - Lead Qualification - Lead Scoring - List Management - Marketing Automation - Mobile Optimization ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) ## Related Categories - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) - [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software) ## Alternatives 1. 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One of my favorites was the ability to create email templates and nurtures series that any CRM user could send to a contact. > > **Cons**: For us, we had too many compatibility issues between Click Dimensions and CRM. Led to a lot of hours logged with support trying to figure out why things weren't working. It eventually became too much of an issue. Also, I wanted an email automation tool where I could easily loop nurtures without having to create a custom workflow in CRM. > > Good experience, very good support, and great tools. Also, the value was better compared to some of the alternatives. ----- ### "Some intuitive features, others require extensive training." — 4.0/5 > **Ashley** | *16 July 2018* > > **Pros**: -I like the form feature. The capability to create forms and capture and map information directly into our CRM makes collecting leads very simple. -Email template builder is decent and has good personalization options that can be pulled from CRM fields. -Campaign automation builder has great potential and currently has many great uses for sending out automated emails to clients or potential clients. > > **Cons**: -Drag and drop landing page builder is not equipped to make sites mobile responsive. Only way to make mobile responsive is to build your own site in HTML and upload into CD. -Uploading images and CSS/JS/etc code to build your own HTML page is a pain. Have to go through other builders to accomplish the upload. There is not one location outside of a builder to achieve this. -Domains are not secure through CD unless you use the ClickDimensions domain name. This means that any landing pages that I build with forms for customers to fill out, there is no secure icon in the URL bar and they are not secure. Even if we use a purchased domain name that would otherwise be secure. This leaves me feeling that users will not fill out our forms because they do not want to put their personal information on an unsecured form/page. -Lots of small technical glitches. ----- ### "Solid Marketing Platform for Dynamics CRM" — 3.0/5 > **Mark** | *5 December 2016* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: ClickDimensions is completely integrated with Microsoft Dynamics CRM, so if you use Dynamics, this marketing platform is a great fit. It is also fairly easy to use and has a good amount of features that a marketing team can benefit from. For the money, ClickDimensions is a tremendous value to a company using Dynamics CRM. > > **Cons**: ClickDimensions is only compatible with Microsoft Dynamics CRM, so if you end up moving to a different CRM application, you won't be able to use ClickDimensions for your marketing functions. Although ClickDimensions provides all of the necessary marketing features our company needs, they are somewhat limited on their features compared to other marketing platforms. > > We use ClickDimensions for our marketing platform within our Microsoft Dynamics CRM system. We utilize the email campaigns, posted forms, page visit tracking, surveys, and other marketing-based features within our CRM application. Overall, ClickDimensions is a very solid platform that is easy to implement and use. The drawbacks to the application are minimal for our organization, although we can see how these issues could affect other companies that use ClickDimensions. Our experience with ClickDimensions has been mostly positive, though. ----- ### "Confusing, not user friendly, but once you get it figured out, it works pretty well" — 4.0/5 > **Verified Reviewer** | *18 July 2019* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: I like the ability to create, send, and track email marketing, but it's so hard to learn the platform, and the support is pretty lacking. > > **Cons**: when I get support, there's 2-3 different ways to do things, and no one seems to agree on the best way. > > We're using it actively, but things just break for no reason sometimes. ----- ### "Great integration with Microsoft Dynamics" — 5.0/5 > **Verified Reviewer** | *24 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: I love that it is built directly in Dynamics CRM so that I don't have to learn a new user interface just to handle the marketing for our business. > > **Cons**: I don't have anything bad to say. It is a great product and will continue using it for a long time. > > Better insights into marketing effectiveness ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/9713/clickdimensions?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/9713/clickdimensions) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data