Productboard

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Productboard

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products. Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers. Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.
Productboard Software - Analytics
Productboard Software - Feature voting
Productboard Software - Group video call
Productboard Software - Integrations
Productboard Software - Share portal
Productboard video
Productboard Software - Analytics - thumbnail
Productboard Software - Feature voting - thumbnail
Productboard Software - Group video call - thumbnail
Productboard Software - Integrations - thumbnail
Productboard Software - Share portal - thumbnail

Productboard pricing

Productboard has a free version and offers a free trial. Productboard paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Productboard

Productboard Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.7
5 reviews of 150 View all reviews
Andrew
Andrew
  • Industry: Venture Capital & Private Equity
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/11/2019

Curate your user feedback and manage your backlog

Pros

Productboard is an excellent tool to help you make sure your roadmap is driven by real user feedback and value to your customers.

Cons

Productboard is a fairly young company and is still building out some "no brainer" features, but they also release fantastic updates often!

Alternatives Considered

Jira, ProductPlan and Aha!
Hayley
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/10/2019

Great tool for centralising product information

Pros

A place to put all the feedback where it won't get lost and forgotten since it can be linked to specific features and used to inform planning.

Cons

Nothing major. There are features we'd appreciate in future like objectives on timelines, user story mapping, etc but they're not vital.

Alternatives Considered

ProductPlan, Craft.io, airfocus, Hygger, Roadmunk, Aha! and ProdPad

Switched From

Asana

Reasons for Switching to Productboard

It scored highest on our criteria and was better looking than our 2nd highest (Aha!). We prioritised for multiple views for different teams/people, visual prioritisation matrix, having Objectives as a standalone thing, feedback library and various integration needs. AirFocus scored as well on roadmap aspects but had no feedback functionality, the cost of standalone feedback tools ruled this out.
Hana
  • Industry: Cosmetics
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 23/1/2020

The billing mechanism of individual plan is awful experience

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros

It is for sure well thought through tool.

Cons

It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Steven
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2019

Best software for Product Managers!

Problems business solved:
-Backlog centralization
-Prioritization decisions
-Roadmap visibility

Pros

I receive a lot of different input across many channels. With Product Board, I can use my Chrome extension and send everything there. Once a week a specific time is designated to search across all input and find the most valuable insights.
The flexibility is also a great benefit, I highly use custom tags and split different views based on our needs for prioritization decisions, market reach or competitors gap.
All our product management is around this tool.

Cons

Nothing particular, the team keeps adding great features on new releases.

Alternatives Considered

Jira

Reasons for Switching to Productboard

Product board is more specific to solve our needs.
Pieter
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 4/11/2019

Invaluable for those who really care about user input

Pros

Linking user insights to feature development; Making insights available to developers, designers and others that are working on a feature; Communicating the roadmap with users; Collecting insights from portal as well as other channels in one place."

Cons

It still lacks multi-language support (any other language than English) and the ability to directly interact with user insights.

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