TimeWellScheduled

Pros

From an administrative standpoint I really appreciated the ability to pivot between instances. Having to work across multiple locations, being able to log in and pivot within the system was very useful and convenient.

Cons

Small inconveniences, such as if an employee accidently selected the wrong answer for the COVID pre-screening, they would be locked out for an entire day. It would be more convenient to be able to actively see check in and check out and COVID notifications in real-time from the dashboard. So you could unblock an associate and allow them to re-engage. Minor but it can be inconvenient because once the associate cannot log in again, we have to notify payroll and take other steps spending time on the correction if a mistake was made.

Additionally, it would be nice to be able to edit a shift even if the day has begun and an associate has already clocked in. I had a situation where a shift was scheduled, an associate clocked in (their first day), we found that they needed to depart early. Normally you would have an associate clock out and write a note as to why. However, if you have a new associate who is not familiar with the system, it would be much easier for them if I could have modified the shift preventing the early-exit notification to prevent confusion/worry in a new associate. This is a preference on how it could work smoother, without adding additional time on the businesses part to make corrections after the fact or approve early exit, etc.

Pros

Integration to the business was easy and quite seemless. Changeover was done quickly and efficiently. Support was available when needed.
Provides your basic functions for scheduling purposes.

Cons

Could use additional key features and functions from an administrative perspective
Difficult to navigate through all the layers of content to find what you are looking for

Alternatives Considered

Reasons for Switching to TimeWellScheduled

Pros

Tracking each employees hours and absent. everything is online no more need for a paper trail

Cons

the timecard reports can be confusing to run and to know which one to use for what you are looking for. needs to be simplified

Pros

Who's working, notifications of late or absent staff

Cons

Time clock issues and bugs, availability function limited

Pros

I like that it is easy to use, and that it can be adapted to my team. I like that I am able to see other departments, access all employees info in one program, see histories for time punches

Cons

I really don't have any cons. It meets the criteria for what I need in a scheduling/time punch program