--- description: Review of FoodStorm Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FoodStorm | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Distribution Inventory Management Software](/directory/195/inventory-management-software/software) > [FoodStorm](/software/98195/foodstorm-catering) # FoodStorm Canonical: https://www.softwareadvice.ie/software/98195/foodstorm-catering Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/98195/foodstorm-catering?page=2) > FoodStorm is the world’s leading all-in-one catering software offering a flexible catering management solution for all caterers: grocery/prepared foods, corporate, drop-off, onsite, QSR/retail \& large-scale food production across multiple sites. FoodStorm provides catering-specific eCommerce websites to match your brand, website builder to host your online presence, order \& production management, PCI compliant payment processing, CRM tools to grow your business, \& rich reporting features. Benefits of FoodStorm include: - The world's most configurable catering software, able to meet each caterer's needs, business setup and branding - Easy to use, intuitive software - Flexible enough to support both small and large caterers - 15+ years of catering software research and development - Fully in-house Development and Support Team - Cloud-hosted and web-based meaning FoodStorm is available on any device (computer, tablet, smart phone), anywhere - Most trusted and secure software on the market - Catering-specific eCommerce website matching your brand; custom designs available - Website builder to host your entire online presence - Self-service portal for your customers - Automated invoicing and payment processing - Securely store customer payment details (PCI certified complaint) - Order tracking and management - Order/event calendar - Automated email notifications - Quote builder with sign-off - Order Types for caterers offering various catering services (specific processes) - SMS notification for new orders - Delivery management - Ability to manage multiple sites, stores or kitchens - Customer email templates, quotes and order documentation - Sales and delivery reporting - Production reporting/Kitchen Display System (KDS) - Departmental production management - Bulk print - Custom reports and report scheduling - Menu management tools with instant self-publishing - Menu item packages - Custom specific menus and pricing - Manage recipes, ingredients and suppliers - In-store, self-service kiosk for your customers to autonomously place and pay for orders - Mailchimp integration for marketing - Customer Relationship Management (CRM) tools to grow business, such as Abandoned Carts emails, Promotions and Customer Feedback Tool - Rewards program - Marketplace integration (Facebook, Instagram, Google Retail) - Accounting software integrations; custom accounting integration available - Native Apple and Android apps - Monthly software updates with new features - Unlimited users - Custom order, customer and item fields available - POS integration - Advanced reporting and integration - Live, one-on-one setup training sessions with in-house Support Team - 24/7 urgent global support - Live chat and email support - Knowledge Base with hundreds of training articles and videos - Monthly webinar trainings > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 19 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Instacart ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: FoodStorm is available on monthly subscriptions, starting at $500. Entry level and enterprise pricing available upon request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Italy, New Zealand, Sweden, Switzerland, United Kingdom, United States ## Features - API - Accounting Integration - Alerts/Notifications - Banquet Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Contact Database - Contact Management - Contract/License Management - Cost Management - Customer Database - Customisable Branding - Customisable Reports - Data Import/Export - Delivery Tracking - Document Management - Electronic Payments - Electronic Signature ## Integrations (6 total) - Deputy - Google Maps - Instagram - Mailchimp - Meta for Business - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Distribution Inventory Management Software](https://www.softwareadvice.ie/directory/195/inventory-management-software/software) ## Related Categories - [Distribution Inventory Management Software](https://www.softwareadvice.ie/directory/195/inventory-management-software/software) - [Catering Software](https://www.softwareadvice.ie/directory/4507/catering/software) ## Alternatives 1. [HoneyCart](https://www.softwareadvice.ie/software/290123/honeycart) — 4.8/5 (43 reviews) 2. [Nowsta](https://www.softwareadvice.ie/software/101399/nowsta) — 4.9/5 (283 reviews) 3. [Tripleseat](https://www.softwareadvice.ie/software/160939/tripleseat) — 4.7/5 (572 reviews) 4. [Perfect Venue](https://www.softwareadvice.ie/software/366723/perfect-venue) — 4.8/5 (75 reviews) 5. [Slerp](https://www.softwareadvice.ie/software/323860/slerp) — 4.9/5 (33 reviews) ## Reviews ### "Foodstorm enthusiast review from a very untech savvy individual" — 4.0/5 > **Kelly** | *17 September 2020* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Foodstorm is incredibly easy to use from setting up your own items to creating your own reports, It has been a very adaptable program for an adaptable business. > > **Cons**: Mobile phone compatibility it probably the biggest issue for us it is a little more difficult to use on a mobile from a customer perspective. I would like to also see more development in CRM capatibility. > > I have been a Foodstorm user for over 3 years and have seen the program evolve quite a bit in this time, I have used foodstorm for many different aspects of my role from a sales consultant quoting orders/events for clients to creating function sheets for our events and as of recent times I have also taken on the development side of the online platform which for someone who is not very tech savvy foodstorm has made this easy, I also appreciate customer support I receive in using the platform often the support I get comes without requesting it and my contact purely just seeing where they can help me. ----- ### "Best decision I ever made" — 5.0/5 > **Russell** | *18 September 2020* | Supermarkets | Recommendation rating: 10.0/10 > > **Pros**: The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy > > **Cons**: That I waited 4 years to long to purchase it > > I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it\!\!\!\! ----- ### "Massive fall from grace....best avoided" — 1.0/5 > **Sam** | *24 January 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: oodStorm WAS an amazing piece of software with customer centric approach. They were genuinely game changers in their day. Sadly. since the takeover by Instacart and the exit of the founders and original team, the company has gone to pot. Support is non-existent and the site is no longer PCI compliant, despite their claims to the contrary, so is completely useless now. Sadly their support and management teams refuse to engage at any level with customers and they have gone from a customer centric approach to a complete disregard and for their customers. Best avoided at all costs. > > **Cons**: Non-existent customer service and account management and no longer PCI compliant so take credit card payments on their system at your own risk\! > > Such a massive fall from grace and disappointment from a company which used to be so so good and is now so so poor. ----- ### "FoodStorm Review" — 5.0/5 > **Caitlin** | *11 November 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: FoodStorm is easy to use and very functional. The customer support has been second to none and we love the customisation options to ensure we can easily get the information our team needs. Entering menu items and packs is very simple as well. > > **Cons**: Some of the reporting isn't as user customisable as other programs we have used but FoodStorm do offer custom reports for a fee which has been great. ----- ### "Solid Software for Caterers" — 4.0/5 > **Marcel** | *8 December 2019* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Great customer service. The Foodstorm development team is happy to adjust or create new features to solve our problems as we grow. The core FoodStorm system is excellent and has been built on a thorough understanding of caterers' needs. The platform is fast, easy to use and reliable. New features are added regularly as the FoodStorm team consistently works on developing their platform. > > **Cons**: Locked into using the FoodStorm e-commerce portal. At a time when e-commerce and customer digital experience is increasingly our focus, not being able to choose form the best e-com platforms available is a disadvantage and may end up being a deal breaker for us long term. Prices for modules are expensive. Ability to export to our accounting software costs several times more than the accounting software itself. E-commerce module costs more than other, more feature rich alternatives. > > FoodStorm has been an important part of our operational processes since implementation, bringing efficiencies and good reporting abilities. Customer service and the core features of the platform are excellent. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/98195/foodstorm-catering?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/98195/foodstorm-catering) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data