---
description: Review of Amazon Chime Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Amazon Chime | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Amazon Chime

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> Amazon Chime is a video conferencing platform that enables businesses to conduct online meetings, switch between applications to collaborate and dial or receive calls from within a unified interface. It helps professionals communicate with multiple people and join meetings via member IDs or Dolby Voice Room.&#10;&#10;&#10;Amazon Chime allows enterprises to create personalized URLs for online meetings and send invites to participants. It lets users join meetings with a single click or via Alexa, share screen to present content and track participant status on a visual roster. Additionally, users can create chat rooms to collaborate with team members, share attachments and track meeting duration, attendee status and other details on a dashboard.&#10;&#10;&#10;Amazon Chime provides mobile applications for Android and iOS devices for professionals to join meetings and chat with colleagues. The solution has a pay-as-you-go pricing model and support is extended via documentation, FAQs and other online measures.
> 
> Verdict: Rated **4.3/5** by 135 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 135 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services (AWS)
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Meetings - Basic: Free&#10;Meetings - Pro: $3 per user per day&#10;Business Calling - Phone Numbers: $1 per number per month (US only)&#10;Business Calling - Inbound: $0.002216 inbound rate per minute (US only)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- Alerts/Notifications
- Auto Framing
- Availability Indicator
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Desktop/Browser Sharing
- Drag & Drop
- File Sharing
- File Transfer
- Host Controls
- Live Chat
- Meeting Management
- Microsoft Outlook Integration
- Mobile Access
- Presentation Streaming
- Private Chat

## Integrations (2 total)

- AWS CloudTrail
- Amazon S3

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software)

## Related Categories

- [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software)
- [Web Conferencing Software](https://www.softwareadvice.ie/directory/3822/conference-calling/software)
- [Screen Sharing Software](https://www.softwareadvice.ie/directory/4402/screen-sharing/software)
- [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software)
- [Video Conferencing Software](https://www.softwareadvice.ie/directory/4531/video-conferencing/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14687 reviews)
3. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1206 reviews)
4. [Google Meet](https://www.softwareadvice.ie/software/185290/google-meet) — 4.5/5 (12178 reviews)
5. [Intermedia Unite](https://www.softwareadvice.ie/software/146704/intermedia-unite) — 4.7/5 (189 reviews)

## Reviews

### "Amazon’s Benefits." — 4.0/5

> **Mirza Abdul Ghafoor** | *19 January 2023* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome.
> 
> **Cons**: Nothing as such but would recommend people and educate themselves about the existence of Amazon chime  other than others companies
> 
> We are running a organisation where Amazon chime has been registered tered and subscribed by our company to manage the easy and ongoing work flow throughout .

-----

### "Great tool to build webRTC based application" — 5.0/5

> **Anonymous User** | *20 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Our team used Amazon chime to build a simple video call solution feature, it also supports messaging and have very sufficient online documentation to learn how to use the SDK to build the application.
> 
> **Cons**: The setup on amazon side can be little confusing initially also network related troubleshooting in production can be another hurdle.
> 
> Amazon chime is a very good tool to build webRTC related application and can be deployed to production fairly quickly too.

-----

### "A reliable tool with room for improvement" — 3.0/5

> **Jitae** | *3 October 2025* | Computer Software | Recommendation rating: 2.0/10
> 
> **Pros**: I don't see any strong benefits using this. Whenever we need to connect with AWS internal team or technician, We've been connected through Chime. Its just for online meeting, nothing special
> 
> **Cons**: We had very poor audio quality, which made us to drop and re-connect to the video call, very bad UI which makes users so confused.
> 
> Overall, my experience with Amazon Chime has not been quite good. UI is very complex and audio quality was pretty bad.

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### "A better alternative to collaborate with external stakeholders\!" — 4.0/5

> **KRITESH** | *16 December 2023* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Amazon Chime has usage-based pricing plans.&#10;Collaboration whiteboards are quite handy \&amp; easy to use.&#10;It's a better app when we have to collaborate with people outside our organization. Just an Amazon account is sufficient for the same and there's no feature loss.
> 
> **Cons**: -Live captioning is not yet supported.&#10;-User interface is not as rich as Microsoft Teams. They have clubbed chats and meetings in a single app but the current features of both are missing in the mobile app.
> 
> Amazon Chime cleverly clubs chats with meets \&amp; it's features don't change when we are communicating with people outside our organization. With some hopeful advancements it has the capability to topple other major players in this area.

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### "Host Meetings and Chat real time." — 5.0/5

> **Syed** | *11 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The search function and the " read " feature.
> 
> **Cons**: Chats did get stuck sometimes. But, its bound to happen when everyone uses it at the sametime.
> 
> Amazon Chime saves your chat with anyone and everyone throughout your tenure at the organization in the sequence of your most recent conversations.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/98669/amazon-chime)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/98669/amazon-chime> |
| en | <https://www.softwareadvice.com/voip/amazon-chime-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/98669/amazon-chime> |
| en-GB | <https://www.softwareadvice.co.uk/software/98669/amazon-chime> |
| en-IE | <https://www.softwareadvice.ie/software/98669/amazon-chime> |
| en-NZ | <https://www.softwareadvice.co.nz/software/98669/amazon-chime> |
| fr | <https://www.softwareadvice.fr/software/98669/amazon-chime> |

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