4
Overall rating
Reviews

4
Overall rating
Reviews

About Linphone

Linphone is an on-premise and web-based voice over internet protocol (VoIP) system, which helps businesses in industries such as healthcare, manufacturing and telecom streamline communication with clients or team members via text messages or audio/video calls. Features include audio conferencing, group calling, contact list management, user authentication and file sharing. The solution enables members to chat with multiple participants in a group, receive group updates and track message delivery statuses to members. It also allows agents to handle multiple calls simultaneously through pause, resume, transfer and merge call features. Operators using Linphone can receive notifications of incoming calls or messages and answer, decline or mark calls read as per suitability. Linphone helps users send group invites to members, access chat during calls and track call history. It comes with mobile applications for iOS and Android. Pricing is available on request and support is provided via phone, email and documentation.
Linphone Software - Linphone file sharing
Linphone Software - Linphone network settings
Linphone Software - Linphone call decline
Linphone Software - Linphone file sharing - thumbnail
Linphone Software - Linphone network settings - thumbnail
Linphone Software - Linphone call decline - thumbnail

Linphone pricing

Linphone has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Browse Linphone Reviews

15 of 15 reviews
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Emiliano Ariel
Emiliano Ariel
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 3/6/2021

Linphone for all

We can use a lot of codecs like speex, alaw, ulaw and more. This software do the work with stability and a good debug log for troubleshoot problems.

Pros

It's a lighweight software for make calls in enterprise like system. Ease for install and use. Users has simplicity by default and can start working in a few seconds. Nice call history, fast buttons to answer and can be hide in the desktop bar. Works on Linux, Windows, Iphone!

Cons

On Desktop PCs the keypad is hide by default and can't be modified.

Juan Manuel
Juan Manuel
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 26/5/2021

One of the best sofphone options for linux

In general lines, linphone offers quality sofphone software, easy to use and configure and that complements the basic and main function: Being able to make calls. We use it on several machines and the few problems that have arisen are because depending on the operating system the available version changed. This was confusing as it moved certain buttons, such as the on-screen keyboard. For the rest, it is a software that we use in more than 40 machines, 10 hours a day and it works wonderfully

Pros

- Easy to install
- Easy to use
- Easy to configure: In a few steps we can leave it operational and configured with the account of our SIP service
- Friendly interface
- Ease of having several SIP accounts within the same program and being able to exchange them very quickly.

Cons

- Different types of versions depending on the version of linux
- Limited agenda
- We occasionally had compatibility issues between sound codecs and computer, but very rarely

Alternatives Considered

Zoiper

Reasons for Switching to Linphone

We chose linphone over other options for its ease of use and mainly for its free option that is comfortable and minimally invasive with the end user.
Alejandro
Alejandro
  • Industry: Wine & Spirits
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 13/6/2021

Good for money!

Its a good experience. Easy to use, regular graphics, interesting features, solid software... there are no many better options In the market

Pros

The price is the key of this product. It also has a lot of interesting features.

Cons

The graphics. They could do better with the layout of the user experience. Its just ok.

Puvinthan
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 22/7/2022

A fair to use VoIP product

Excellent & fast to use.

Pros

The pricing of the software is quite cheaper than other softwares available in the market. Once you get use to is, it is quite easy to use and configure. The entire calling experience can be customized easily if there is no one to attend the call. Just drag and drop customization.

Cons

You would need to install a 3rd party software to enable the bridging for the software to work. The after sales is not that supportive though. Would recommend to go through their chats instead of the person who you deal with during the software purchase.

Alternatives Considered

RingCentral Engage Voice

Reasons for Switching to Linphone

They are fast in approaching you for the product purchase. And the main factor was the pricing; which is way far more better than other competitors
Amro
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 29/1/2021

Good SIP Softphone with important missing features.

Was a great free alternative to X-lite Counterpath after it became a paid application, but we moved to a different app due to missing important call features such as forwarding calls.

Pros

1- Supports multiple SIP accounts.
2- Very simple to use.
3- Supports media encryption
4- Free to use!

Cons

1- It doesn't have a call forward button.
2- Requires a reboot if we change the USB media devices, especially the microphone.
3- Supports a few languages only, no Arabic support.

Alternatives Considered

3CX and Zoiper

Reasons for Choosing Linphone

Because X-lite Counterpath became paid.

Switched From

3CX and Zoiper

Reasons for Switching to Linphone

Because it was free and due to it's simplicity for usage.
Lincia
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 5/5/2023

Best Softphone

Call connecting through softphone .call clarity,conferencing,call forwarding is easy.

Pros

Some softphones in free version makes some bugs like timeout during call but linphone in trial version itself makes good user experience.able to connect call without any issues.

Cons

In web logout is easy but in mobile its difficult.

Verified Reviewer
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 18/7/2018

excellent softphone and is modifiable

It has given me the opportunity to try several functionalities in the organization

Pros

It is an excellent softphone, with all the functionalities, audio and video of good quality. I like that I can modify it

Cons

I do not really like the graphical interface, it's a bit attractive compared to other softphones, there should be more themes

Agustin Dario
Agustin Dario
  • Industry: Wine & Spirits
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 24/5/2021

Good communication software

It is a great software that allows a sales and customer service team to carry out the daily work. Beyond being easy to use, it allows you to record the work of employees.

Pros

It allows me to make outgoing calls and monitor the recent call log.

Cons

Sometimes it happens to us in some computers that the software does not respond and we must restart the entire computer and not just the program.

Jean
Jean
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/6/2021

Open Source project that is on-par with Zoom

Pros

I love that this is an open-source application, so it is auditable and secure. I love the amount of features it has, so all my needs are covered.

Cons

I don't like that support lacking, and I would like more emojis.

Mariano
Mariano
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

3
Reviewed on 3/6/2021

Not my first option but i recomend it

Pros

It is a multiplataform app, it allows me to use it wherever i am

Cons

I have some conexion problems and the interface it's a bit old

Vincent
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/12/2018

Need a powerfull softphone ?

Pros

Simple to use, opensource, multi-line (useful in development context)

Cons

some audio device problem in multi device context

Verified Reviewer
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
4
Customer Support
0

3
Reviewed on 10/9/2018

Outdated but gets the job done type of service

Using it in the interim until we make a switch to another more up to date service.

Pros

It's simple. No fluff. Someone calls. You hear a ring. Dial a number. It calls. There are no bells and whistles.

Cons

There are no bells and whistles. It's about as old school as it gets. Very outdated aesthetic and features. Each caller is given a special ID # that is long and unidentifiable.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 5,001–10,000 Employees
  • Used for Free Trial
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 7/6/2021

Great tool

Pros

What I like the most is how easy it is to use and that until now I have never had a bug problem.

Cons

For the use that I give you I do not see any against.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 6/8/2018

One of the best alternatives in all OS

Pros

Integrated messaging, call history for each contact and easily configurable.

Cons

Its difficult to Prioritize codecs, not click and done, need modify file.

Matías
Matías
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/6/2021

Es un buen softphone

Excelente experiencia.
Se me complico en un momento porque era con apt, luego con flatpak y entiendo actualmente con appimage.

Pros

Es sencillo de utilizar y muy liviano. Es la herramienta que vengo utilizando para telefonia IP en los ultimos años y rinde efectivamente tanto en Linux como Windows.

Cons

En Linux, que es donde mayormente lo uso en algunos casos con la version 3.X sucede que se traba y hay que borrar el archivo .linphonerc y reconfigurar de nuevo para que siga andando.

15 reviews

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