---
description: Review of Trackin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Trackin | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/3911/delivery-management/software) > [Trackin](/software/98924/trackin)

# Trackin

Canonical: https://www.softwareadvice.ie/software/98924/trackin

> Trackin is an online ordering platform that helps restaurants track and manage recurring food orders, drivers’ locations, payments, pickups and more. It enables users to send white-labelled notifications with information such as name, logos, social media widgets and more.


Trackin allows customers to set multiple addresses, add specific instructions, track order status and call delivery personnel on a centralized platform. It lets businesses send targeted emails to generate positive customer feedback and reviews on multiple online platforms including Google and Yelp, improving brand value and reputation across the web. Additionally, administrators can set up multiple delivery zones and accept/reject orders based on delivery time, order amount and overall cost to the restaurant.


Trackin comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It is available on monthly subscriptions and support is extended via phone, email and other measures.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trackin
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €99.00
- **Pricing model**: Per Feature
- **Pricing Details**: Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Credit Card Processing
- Customer Portal
- Customisable Branding
- Delivery Management
- Delivery Tracking
- Dispatch Management
- Driver Management
- Electronic Payments
- Food Delivery Dispatching
- For Courier Services
- For Restaurants
- Geographic Maps
- Geolocation
- Gift Card Management
- Live Tracking
- Location Tracking
- Loyalty Program
- Online Ordering

## Integrations (1 total)

- Stripe

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.softwareadvice.ie/directory/3911/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.softwareadvice.ie/directory/3911/delivery-management/software)
- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software)
- [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software)
- [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software)

## Alternatives

1. [Tookan](https://www.softwareadvice.ie/software/59122/tookan) — 4.1/5 (76 reviews)
2. [HungerRush](https://www.softwareadvice.ie/software/54585/hungerrush360) — 4.1/5 (76 reviews)
3. [Route4Me](https://www.softwareadvice.ie/software/99002/route4me) — 4.5/5 (404 reviews)
4. [Vromo](https://www.softwareadvice.ie/software/156988/vromo) — 5.0/5 (9 reviews)
5. [Olo](https://www.softwareadvice.ie/software/99017/olo) — 5.0/5 (3 reviews)

## Reviews

### "Trackin has been great so far" — 5.0/5

> **Gwen** | *31 January 2017* | Recommendation rating: 9.0/10
> 
> **Pros**: Online ordering included with catering, on-demand drivers, customer support, print receipt ticket\!
> 
> **Cons**: a bit hard to start
> 
> A bit hard to start with, it quickly became our go to product\! 
Seems like the only one that is truly working for us\! The best part is that it does everything\! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically\! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy\! Only brought us good reviews so far\! 

We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers\! 
It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed\!
The customer support has been pretty responsive during weekdays and listened to our feedback so far.
I wish they could provide us with a mobile app but the online ordering already works on mobile.

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### "No Slacking while using Trackin" — 3.0/5

> **Edward** | *30 November 2022* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: It's an excellent tool to keep restaurants in check of orders going in and out via multiple app delivery services ( Grubhub, Seamless, Gopuff etc.
> 
> **Cons**: Sometimes there's lagging within the system due to app malfunction or miscommunication digitally

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/98924/trackin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/trackin-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/98924/trackin> |
| en-GB | <https://www.softwareadvice.co.uk/software/98924/trackin> |
| en-IE | <https://www.softwareadvice.ie/software/98924/trackin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/98924/trackin> |

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