Route4Me

Pros

I love route 4 me all of the features work so well getting me to and from my destinations w added features such as mileage road closures speed limits etc.

Cons

Having to pay for it is the least thing I like about route 4 me other than that it works very well

Pros

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

Cons

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

Alternatives Considered

Reasons for Choosing Route4Me

Switched From

Reasons for Switching to Route4Me

Pros

Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

Cons

Ridiculous expensive
Not good customer care

Pros

Easy to navigate - Great & friendly customer service!

Cons

Only occasionally, the viewing of the uploaded pics lag - as a result, it slows down my reporting process.

Pros

We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

Cons

It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country

Alternatives Considered

Pros

Very easy to use , save me time and money managing the routes

Cons

It could be faster, especially when opening big routes

Pros

I love how I can export my route to an excel sheet.

Cons

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Pros

Route optimisation is great, dashboarding is great, data capture is great, features on offer are endless - but well thought out rather than added as an afterthought. However, above all the support is second to none. I have never experienced the degree of responsiveness and aid that Route4Me provides to its customers, they are always available, and should anything critical go wrong, are able to remedy things almost immediately. I couldn't recommend them higher!

Cons

Most definitely a stretch, but if I had to choose, I would appreciate a larger database of traffic data for Australia as it pertains to ETAs - it might help to use existing databases rather than capture over time internally.

Pros

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

Cons

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Alternatives Considered

Reasons for Switching to Route4Me

Pros

Route planning and sharing the routes between drivers.

Cons

The navigation is very choppy, it changes directions frequently. Also send you in circles for stop that are close to each other. Google maps is more accurate for navigation.

Pros

the organization and way of creating the routes

Cons

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Pros

Aligns routes for optimum delivery time. I also love the speak address feature.

Cons

having to leave the route screen and tap back on the ap icon to show the route is complete.

Pros

Driver tracking and route optimization is best part of this software.

Cons

It can be slow to load sometimes other than that everything is great.

Pros

Easy to use and setup route. IT team at Route4Me very helpful.

Cons

Route optimization does not optimize that well based on job deadline time.

Pros

how easy it is to route, the layout of the map, and the customer service is very helpful

Cons

the new update for the route list, that you cant save a route for another time

Pros

Everything is straight forward and easy to get going. previously we set routes up by the closest existing stop. this showed us that that is not always the case. and more linear routes can be more efficient in some cases

Cons

i cannot think of any. like any new software there is a learning curve but that is to be expected

Pros

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

Cons

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

Alternatives Considered

Pros

I really like that this route‘s the most efficient way to go from one stop to the next on my daily routes and if I run into a problem customer support is very quick to correct a problem on the map

Cons

Sometimes I can’t get a job to show up on the route where it supposed to. When I need to rearrange the jobs it will throw one job way out in left field so to speak and all but ignore it. And then I have to report it as a problem on the map so customer service can fix it for me

Pros

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Cons

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Pros

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Cons

It actually servers all our purposes exactly and hard to comment anything least liked here.

Pros

In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.

Cons

The routing isn’t great with wrong locations and routes that don’t make sense

Not a lot of great features and not able to turn features on and off.

Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration.

The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed

Pros

That I can put in a number of addresses.

Cons

Waaaaay too cumbersome. Waaay too many questions between accessing the next address.

Pros

That we can easily and quickly create routes with multiple stops for our drivers and reduces wait times for our clients by being able to call ahead.

Cons

We need to maximize our volunteer power without burning them out, so we have to edit a lot to get the number of stops down an in an efficient patterns for our drivers.

Pros

Good app to connect with all divicesIntegration with other products

Cons

Some time to connect with my car . Easy of use .

Pros

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

Cons

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Pros

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

Cons

At times Receiving different answers from the route4me staff

Pros

Very easy to use, daily routing, easy to set up and adjust routes once set up.

Cons

Not really found any cons for the app as of yet and mainly use for routing which is great

Pros

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

Cons

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Pros

The tracking system and the route creation makes the day a lot easier and very easy to use.

Cons

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Pros

Able to upload spreadsheets easily or input the addresses of homes with the address scanner easily as well.

Cons

Not being able to optimize a route to my liking.

Pros

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

Cons

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

Pros

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

Cons

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

Pros

Knowing where are all my stops and find out where is our driver when he has to make a delivery

Cons

When is an error not to have many options to solve our situation

Pros

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

Cons

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Pros

The simplicity of the configuration of the different options and modules.The creation of routes.

Cons

Updating of maps (Switzerland). There are a lot of bad addresses.

Pros

it does everything i need it to do......

Cons

WEb loading time is slow. Viewing routes is slow. Would like to be able to export visuals.

Pros

I love that it will allow me to attach pictures and notes for every address.

Cons

The optimization is off always. I have stopped using it for that.

Pros

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

Cons

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

Pros

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

Cons

would like to have the ability to oreset territories

Pros

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Cons

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Pros

one of the things I like is how easy I can rearrange and move stops between routes.

Cons

i cannot stand the pop ups at the bottom of the screen(updates)they get on the way and there is no way to turn them off. the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move call between routes

Pros

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

Cons

I think the feature development could be quicker.

Pros

Routing is good and integration was easy

Cons

Running route replays is a little clunky

Pros

The time and money that it can save both the company and the customer

Cons

I haven't seen anything I haven't liked so far.

Pros

Ease of implementation, integration support, and post install support

Cons

Analytics for network our size. It is an item being addressed by Route4Me support.

Pros

easy to look at and easy to plan routes which is critical

Cons

when you add an address in to a route you have already created it does not re optimise the time of the route

Pros

Routing on the Route4me is so much better

Cons

I don't think the optimisation is the best

Pros

It is very easy to use. I like the features after the last update

Cons

There us nothing I don't like about this product

Pros

easy to use and great at creating multiple routes can route couple hundred stops in minutes each day

Cons

The navigation can sometimes get a little wonky.

Pros

Ability for driver to dispatch themselves.

Cons

Cost per user could be better optimised to cost per activity or route.

Alternatives Considered