---
description: Review of Talkative Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkative | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Talkative](/software/99035/talkative)

# Talkative

Canonical: https://www.softwareadvice.ie/software/99035/talkative

> Talkative is a live chat solution that enables businesses and organizations worldwide to manage communication with customers by embedding audio/video calling, chat and cobrowsing capabilities into business websites. Agents can utilize the platform to handle multiple chats, instantly translate messages into over 100 languages in real time and more as the customer browses through the website.


Talkative allows businesses to interact with customers and move conversations from chats to audio to video calls during a session as per requirements. It lets professionals guide customers through customer-facing websites using the cobrowsing functionality and customize user interface as per brand image to improve customer engagement. Additionally, it helps supervisors gain visibility into agent activities or queues, call/chat logs and other workflows on a centralized dashboard.


Talkative integrates with various third-party systems including Mitel and Salesforce Service Cloud, allowing businesses to streamline customer relationship and contact centre processes. It is available on monthly subscriptions and support is extended via phone, email, live chat and other online measures.


Talkative offers a fully homeworking solution. The browser-based console allows supervisors and agents to work remotely, without the need for desktop apps or downloads. With lightweight deployment and regional AWS data centres, Talkative is fast and easy to set up within a matter of days.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talkative
- **Location**: Newport, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Talkative is available across three pricing tiers as follows:
Business: Pricing starts at $299/month
Enterprise: Contact Talkative for pricing details.
Salesforce Integration: Contact Talkative for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Activity Dashboard
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Customer Support
- Customisable Branding
- Geotargeting
- Lead Capture
- Live Chat
- Multi-Language
- Offline Form
- Real-time Consumer-facing Chat
- Screen Sharing
- Third-Party Integrations
- Transfers/Routing

## Integrations (2 total)

- Google Analytics 360
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (807 reviews)
3. [Denser AI](https://www.softwareadvice.ie/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (79 reviews)
5. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Simple to use, extensive feature set and deployed in minutes" — 5.0/5

> **Andrew** | *31 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have several web applications which require a chat solution, so I may assist my customers and my client's customers, so the ability to quickly configure and deploy multiple chat widgets was essential. This product handled that with ease, and because of the widget configuration system, I can easily update and change my widget without needing to update the code on my website. 

Coupled with the integrations with external systems, and the custom webhooks, I was able to get all the relevant data from Talkative, into my bespoke applications with ease.

As I am a web application builder, sometimes I need to help guide customers through the more complex parts of the websites I build, for example I have an event booking application which some users have difficulties with. The Cobrowsing tool makes it really easy to help guide my customers through booking processes without the needing them to install additional software, no only this, but I can also interact with their booking forms to help them complete their booking, all whilst hiding any sensitive data to gives my customers confidence in their security.
> 
> **Cons**: None spring to mind, my journey so far has been really positive.
> 
> I needed to be able to quickly deploy chat widgets to websites, and be able to turn them off and on depending on the current needs of the website. This software solved all of my problems, and I had to put very little effort in to get it up and running. The support team are really helpful, and they have great documentation and example integrations too.

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### "Excellent in all respects." — 5.0/5

> **Jules** | *1 August 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, generates leads, fits in with my website branding
> 
> **Cons**: None - would be better if I had more staff to handle live interactions
> 
> Talkative has been a great tool to help me deliver consultative service to my high value clients. I've used it to generate leads and sales from clients all over the world. The support has been great too.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/99035/talkative)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/talkative-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/99035/talkative> |
| en-GB | <https://www.softwareadvice.co.uk/software/99035/talkative> |
| en-IE | <https://www.softwareadvice.ie/software/99035/talkative> |
| en-NZ | <https://www.softwareadvice.co.nz/software/99035/talkative> |

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