---
description: Review of Talkative Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkative | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Talkative](/software/99035/talkative)

# Talkative

Canonical: https://www.softwareadvice.ie/software/99035/talkative

> Talkative is an omnichannel AI customer service platform designed for enterprise and mid-market B2C organisations across retail, finance, utilities, and telecoms. Talkative can be deployed as a cloud-based solution and integrates with existing contact centre and CRM systems. Core features include AI-powered chat, live chat, video calling, cobrowsing, and social messaging, all managed from a single agent workspace. The AI agent handles a large share of customer queries automatically, escalating to human agents when needed, which helps reduce contact centre workload. Cobrowsing allows agents to view and interact with a customer's screen in real time, supporting faster issue resolution. Reporting and analytics tools give managers visibility into conversation volumes, agent performance, and customer satisfaction trends. Support is available via email, phone, live chat, and an online knowledge base.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talkative
- **Location**: Newport, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Talkative is available across three pricing tiers as follows:
Business: Pricing starts at $299/month
Enterprise: Contact Talkative for pricing details.
Salesforce Integration: Contact Talkative for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bangla, Bulgarian, Czech, Danish, Dutch, English, French, German, Greek, Polish, Punjabi, Spanish, Welsh
- **Available Countries**: United Kingdom, United States

## Features

- API
- Activity Dashboard
- Analytics
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Co-Browsing
- Communication Management
- Conversational AI
- Customer Experience Management
- Customer Support
- Customisable Branding
- Generative AI
- Geotargeting
- Integrations
- Intelligent Routing
- Knowledge Base
- Language
- Lead Capture

## Integrations (2 total)

- Google Analytics 360
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
2. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
3. [Sobot Nexus](https://www.softwareadvice.ie/software/524506/Sobot) — 4.9/5 (118 reviews)
4. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3062 reviews)
5. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.4/5 (697 reviews)

## Reviews

### "Simple to use, extensive feature set and deployed in minutes" — 5.0/5

> **Andrew** | *31 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have several web applications which require a chat solution, so I may assist my customers and my client's customers, so the ability to quickly configure and deploy multiple chat widgets was essential. This product handled that with ease, and because of the widget configuration system, I can easily update and change my widget without needing to update the code on my website. 

Coupled with the integrations with external systems, and the custom webhooks, I was able to get all the relevant data from Talkative, into my bespoke applications with ease.

As I am a web application builder, sometimes I need to help guide customers through the more complex parts of the websites I build, for example I have an event booking application which some users have difficulties with. The Cobrowsing tool makes it really easy to help guide my customers through booking processes without the needing them to install additional software, no only this, but I can also interact with their booking forms to help them complete their booking, all whilst hiding any sensitive data to gives my customers confidence in their security.
> 
> **Cons**: None spring to mind, my journey so far has been really positive.
> 
> I needed to be able to quickly deploy chat widgets to websites, and be able to turn them off and on depending on the current needs of the website. This software solved all of my problems, and I had to put very little effort in to get it up and running. The support team are really helpful, and they have great documentation and example integrations too.

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### "Excellent in all respects." — 5.0/5

> **Jules** | *1 August 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, generates leads, fits in with my website branding
> 
> **Cons**: None - would be better if I had more staff to handle live interactions
> 
> Talkative has been a great tool to help me deliver consultative service to my high value clients. I've used it to generate leads and sales from clients all over the world. The support has been great too.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/99035/talkative)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/talkative-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/99035/talkative> |
| en-GB | <https://www.softwareadvice.co.uk/software/99035/talkative> |
| en-IE | <https://www.softwareadvice.ie/software/99035/talkative> |
| en-NZ | <https://www.softwareadvice.co.nz/software/99035/talkative> |

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