Livestorm

Pros

Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use.

Cons

There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things.

Pros

It is easy to use, has an enormous compatibility and some outstanding features.

Cons

The compatibility mode for bringing attendees to stage could be a little more relaxed.
It doesnt work also on iPad pro as a "Mobile device".

Alternatives Considered

Reasons for Choosing Livestorm

Switched From

Reasons for Switching to Livestorm

Pros

Solid connectivity. Rarely have the usual drops that platforms have occasionally. Demio drops sometimes (the other platform we use).

Cons

Price (odd pricing model based on contacts instead of registrants or attendees). Makes the platform crazy expensive for SMBs. Analytics seem to be worst in class. Features are focused on integration with B2B apps...no use for us.

Pros

Clean design, easy to use and very intuitive. Our favorite part of it is the automatic recording and replays!

Cons

Maybe more integrations with other majors platforms. Multi-languages would be nice to have more too.

Alternatives Considered

Reasons for Switching to Livestorm

Pros

Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing.

Cons

Maybe in poor network areas we encounter some disconnections.

Pros

A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships.

Cons

It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so.

Pros

We use Livestorm since we have quite a number of employees (600+) and it would support the amount of people and reactions and internal comms that we never knew we needed.

Cons

So far, all is good with Livestorm. If only they would just improve their API integrations by adding more options so we could link the users seamlessly without individually inviting each or by batch.

Pros

One of the reasons I like Livestorm so much is that it makes it easy for me to get in touch with my coworkers and other people quickly. I like how the program is structured generally. It's simple to set up and provides businesses a streamlined procedure for managing and organizing online events. Companies can quickly contact more people, engage with them, and generate more leads with the help of Livestorm. My unique ability to communicate is in high demand.

Cons

One issue I've encountered while trying to contact Livestorm requires quick attention: the connection frequently cuts off or disconnects during the conversation.

Pros

Registration page is nice, and the data following events is good too.

Cons

If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable. Ruins events and makes your organization look unprepared.

Pros

Very user friendly! And great features like Q&A, automated emails prior & after the event, possibility to download the recordings.

Cons

It would be great to be able to host longer sessions across days, so we can do virtual conference days!

Pros

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

Cons

sometimes there is beugs, but they fixed it fast

Alternatives Considered

Reasons for Choosing Livestorm

Switched From

Reasons for Switching to Livestorm

Pros

Outside of a Chrome browser there is no need for additional software, this is a major plus in my opinion and the ability to add participants to the "Stage" for more interactivity is excellent.

Cons

The "Follow Up Survey" in this software does not exist. The user is forced to an external survey which loses 100% of the user tracking data making the follow up very weak. If the tool is to be used in any way to drive biz dev, this is likely a bad option. It is surprising actually, because the coding and product itself shows that there is talent behind the programming so the additional of a simple survey should be a no-brainer.

Pros

The Livestorm software is beneficial for our Council members spread across a huge regional and remote region of Australia, for connecting with national and international First Nation communities.

Cons

The main feature we are seeking is the capacity as an Administrator to, with consent, mute a participants microphone or camera depending on what is happening on their side. We would also really appreciate the capacity to upload documents direct into the Meeting room chat area, not just public facing Dropbox etc.

Pros

Livestorm stands out as an exceptional and multifaceted webinar and video conferencing platform. Its user-friendly interface makes it a breeze to navigate and manage our events. The platform is delivering high-quality video and audio, ensuring smooth and engaging virtual interactions. To top it all off, Livestorm's dedicated customer service team goes above and beyond to address any concerns or issues, providing prompt assistance and ensuring a seamless experience for us.

Cons

The product is Excellent no cons. One thing that Livestorm can improve is on pricing it's more on the higher side.

Pros

I could go on and on so I am going to make a list:

User interface
INTEGRATIONS!!!
Great Graphic Design
Editing and saving is easy
Making webinars and changing them is easy
Great landing page
Great webinar room
Call in options and file downloads
chat option
poll option
private questions option
Screen share
automatic recording
the data gotten on visitors is IMMENSE
great customizable questionnaire for signing up
Customizable send emails
Incredible customer service always present
Great audience filtering
Easy export of audience data
I like the way the teams are built. They don't want to just take all of your money they have ways you can ad team members like me (tech person) to help run the webinar if you only have one host which is all we need.

Cons

The only thing you should note though it's never been a problem ever for me is that they are in France. So the customer service is only available in the mornings in the USA.

Also I saw some shortcomings but in the six months using the platform they have made the updates. If you make a suggestion they listen and truly consider adding that upgrade.

Pros

This software is quite easy to use both for us who manage events and for users. The interface is clear and all information can be find quickly. Customer support is always ready to help and find solutions. It is very versatile and is suitable for both short and very complex events. The integrations with other different software are really useful

Cons

Maybe some little features are missing (but which software doesn't need some extra features) , but this is very well compensate by the develop team that is always ready to listen to the advices, that as customers, we tell them. Furthermore, there are constant updates that make the platform more and more complete.

Pros

The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Pros

I researched a lot of different webinar packages before choosing live storm. Some of the best features for us were the fact that you could have six different participants on the screen at once, the fact that the attendee doesn’t need to download a file, the flexibility of the registration page, and the ability to upload presentation slides. It looks slick too.

Cons

There are some features that could still be improved. Although it seems to be in beta-phase at the moment the ability for replays of any webinar to have presentation slides is important and not currently possible outside of the beta trial. Also, the display of upcoming webinars could be improved a lot. In other words rather than just one long list of upcoming webinars perhaps allow a list of today’s webinars, this week’s webinars, etc

Alternatives Considered

Switched From

Pros

It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.

Cons

The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.

Pros

The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Cons

ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Pros

Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up.

Cons

I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above.

Pros

When we chose to work with Livestorm, the integration was fairly easy. The Livestorm platform is very user-friendly, even intuitive – given one has worked with a webinar platform before. Registration pages are fully customisable, which is a great advantage for any company. Webinars are stable even when some of the speakers do not have the best Internet speed. Livestorm sends information about all updates and new features via email, which is very helpful. They also give you a heads-up if there is to be some platform maintenance, so that your online events are safe and you do not have to deal with unexpected technical issues. Livestorm customer support are very friendly and helpful.

Cons

Invitation emails (for speakers as well as attendees) could be customisable. At present one can only customise the confirmation emails, reminders, etc.
You have to remember to set up all system emails before the webinar. If your plans change and you decide to send an extra, unscheduled after-event email to attendees, you have to send it externally.

Pros

wonderful, my daily lives to talk to staff and customer has never been easier

Cons

its reach is still small, it can show the program more to people and increase the reach of this great tool

Pros

We started our business as a strictly in-person experience in NYC and had a great following. When the pandemic broke, our business suffered immediately. However, Livestorm saved us by allowing us to create a virtual experience that was similar to our in-person services, but gave us the opportunity to reach out to more people from more places all around the world!

Cons

Customer services could be better. When I have a question or problem, it is difficult to talk to a real person.

Pros

The ease of getting our first webinar off the ground was a delight. Having trial ran several other contenders, we found that getting up and running out of the box was rather intuitive, and did not result in any significant headaches. No lag in the audio/video were seen in our test/trial production, and no reports from viewers on our live webinar or recorded version. The marketing tools are decent (could use a bit more ability to customize email templates - or perhaps I just haven't found the keys to that part of the castle yet. All-in-all, a very stable platform with outstanding performance where it matters most, delivery of product.

Cons

Nothing that really stood out as a major detractor - I could ask for an easier way to distribute in-webinar resources (downloadable PDF aids) without requiring the use of 3rd party file sharing sites such as DropBox. Email template editor is a bit sparse. Would like to have the option to upload an HTML email template so that full corporate branding could accomplished. We use OBS to perform scene overlays - and found that using OBS-Camera required us to mirror the output so that viewers saw things in the correct orientation. No deal breakers, certainly.

Pros

I like how you can use this tool for different types of meetings like normal video meetings, webinars, virtual events, automated webinars. You don't need multiple tools when you have Livestorm. This makes marketing easier as you can do everything from within one dashboard. The user interface is clean and modern. I like it and it makes using this tool a breeze. I also like the interactivity that you can add to your meetings and events, thanks to chat, polls, guest speakers/presenters, Q&A and other features. You can really spice up your event with these tools.

Cons

While overall this is a good tool, I think the email notification functionality can be improved so that you have more control over the emails (reminders and other emails) that are sent out on your behalf. I'd like to see a "raise your hand" feature for attendees as well as having the ability to control the look & feel of the webinar/meeting environment (branding).

Pros

The design of the software is nice. We chose it originally because it is a French company.

Cons

This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY!
Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!!
ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Pros

I appreciate that this application may be used for a variety of meeting formats, including standard video conferences, webinars, virtual events, and even fully automated webinars. With Livestorm, you don't have to juggle several tools. You can perform all of your marketing from a single dashboard, making it easier. There is no clutter in the user interface. It's easy to use and I enjoy it. I also like the opportunity to make meetings and events more engaging by including tools like chat, surveys, guest speakers/presenters, and Q&A. These tools may add a lot of oomph to your event.

Cons

For the hosts/guest speakers of a webinar, it would be excellent to have a private chat tool that allows them to discuss which questions they should respond to live and which they should address off-line.

Pros

Possibility to rehearse the webinar, greatly contributes to improve delivery and logistics

Cons

Customisation of interface is a bit basic with too many restrictions on layout

Alternatives Considered

Reasons for Choosing Livestorm

Switched From

Reasons for Switching to Livestorm

Pros

It's really easy to set up, email templates and registration page all look really professional. Design-wise, it looks great, as well as works great.

Cons

I wish I could name each session within an event with individual names. For this reason, I've had to create several different registration pages for webinars with different contents - It would be better to use the same registration page, and display different sessions with its own descriptive webinar name.

Pros

For us, the crucial aspects were the customisation of the registration process (in this case via Zapier which we already use) and the ease of applying consistent branding across multiple webinars with the Duplicate option. The reporting is detailed and simple to use, and the metrics regarding attendance have given us key insights into our user base. The ease of on-demand and replay features also stands out. Lastly, the customer support has been outstanding. I absolutely recommend this product, we were up and running with a branded webinar in less than 10 minutes.

Cons

Honestly, the platform does everything we need. If I had to highlight anything, I'd like to be able to customise reporting a bit more and b) the process of asking for an export, waiting for a mail, and then downloading the export is a bit clunky.

I've had several issues with invites being flagged as spam, despite clients whitelisting the relevant domains, and it would be nice to be able to register (rather than invite) people for a webinar directly from the dashboard rather than requiring Zapier, and it would be nice to customise the timing of the triggered mails going out before/after a webinar.

Alternatives Considered

Switched From

Reasons for Switching to Livestorm

Pros

Ease of use and online web interface is definitely the best feature of this app

Cons

Very low conversion rates on webinar landing page!

Very little custom personalization can be done on the subscription page

Option to accept only professional emails made us lost subscribers of a listed company !! Listed company that had a domain nothing to do with public webmail domain.

Voice quality when presenting a webinar with two users was catastrophic, the cause was not a connectivity issue but a bug with Livestorm that made it impossible to have two presenters have their mics on !

Chat notifications are on by default for the speakers resulting in an inaudible echo...

Alternatives Considered

Pros

Nice registration pages. Ability to have multiple moderators assisting with answering Questions & Chats. Email reminders prior to event start. Nice reporting.

Cons

Showing my screen on a Mac was glitchy and inconsistent, and pixelated & blurry at times. Audio issues that made me sound like a frog, despite using multiple different audio inputs. Confusing interface with "Sessions" vs. "Webinars" and peculiar way to modify options for each webinar (or session?). No willingness by support to offer any compensation for multiple botched webinars.

Alternatives Considered

Reasons for Choosing Livestorm

Switched From

Reasons for Switching to Livestorm

Pros

-Easy to use for administrators, speakers and participants ;
-No technical problems found during our webinar which hosted almost 200 participants with 6 speakers and 3 technicians ;
-This service will be gladly used for our future online events ;
-Ease of obtaining analytical results for the company and ergonomic comfort

Cons

-Some analytical results difficult to obtain (e.g. participants by city)
-Some technical problems encountered with some speakers in preparation of a webinar

Alternatives Considered

Reasons for Switching to Livestorm

Pros

I can manage attendees easily through screen sharing. It is easy to set up webinars. The interface is user-friendly making it easy to use. With the interactive interface, I can invite users to speak on the stage and ask their questions.

Cons

It doesn’t support PowerPoint presentations. The sound is not working with the PowerPoint presentations. So, you need to download additional software to integrate so you can hear the sound.

Pros

It's intuitive to use - you can set up and custom design a webinar in minutes, even if you've never seen the platform before
It has great integration options
It's easy for speakers to access, and it's easy to make people speakers during a webinar
It has all the tracking options you would expect to get with a webinar platform
It's a cost of the price of the webinar platform we were using
Customer support is excellent

Cons

It would be nice to have a private chat function for the hosts/guest speakers during a webinar - this would allow the hosts/guest speakers to discuss which questions to answer live, which to take off-line, and what order to go through them

Pros

We use Livestorm for the weekly webinars we run in our 7-week online leadership program, Leadership Beyond the Theory. For past cohorts, we used a different webinar software, but Livestorm is brilliant - we will never go back! Our students love the interactive nature of it (polls, chat and questions are really easy to see and use), and from a moderator and host point of view, it's incredibly easy and fun to use. The reminder emails are awesome and I'm confident that the emails led to an increased attendance rate overall. Did I mention how great the polls are? Really useful for collecting important customer information. Great customer service, even with the timezone difference between France and Australia they made time to video call me and help with different bits and pieces. Highly recommend!

Cons

The only thing that I found tricky was making sure our internet was strong enough to run it at a high quality - the other webinar software we used was an app on the computer so quality was the same all the time, but because Livestorm streams through the internet you have to have good speeds (which Australia typically doesn't! When we ran the webinars from the US we had more than enough internet strength to run a really high-quality video).

Pros

Livestorm is affordable and intuitive and it's probably my favorite introductory software for webinars. It's so easy for people on your team to use and it automates your event communications and allows you to have webinars available on-demand as well.

Cons

There are some features that I know are features but feel like bugs. For example, when you use the event automation to play videos in succession, there's an issue where it'll play two audio feeds simultaneously so it sounds like an echo. And also, if someone joins partway through a session, the video feed will start from the beginning but the chat feed is in real time so it's not synced up.

Alternatives Considered

Reasons for Switching to Livestorm

Pros

It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use.

Cons

Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files...

Pros

It is easy to set up webinars, very intuitive and provides you with a nice data dashboard to directly understand the success of your webinar. Livestorm keeps innovating and improving, and listens to the feedback of their customers. Also, a big plus for us is that Livestorm is GDPR compliant.

Cons

It is a browser software, meaning that it is more susceptible to the internet connection of the speakers. On the other hand, we have not had any speaker (unless there internet was completely down) not being able to finish their presentation. A simple page refresh usually does the trick, but it can of course impact the user experience when speakers drop off.

Alternatives Considered

Reasons for Switching to Livestorm

Pros

You can easily set up webinars, and the interface is quite user-friendly. After our amazing "Speakout8" competion held on Livestorm I can assure  You also get a beautiful  interactive webinars with the option of inviting users to speak on the stage and ask their questions.

Cons

There is a common registration page for all events, which we would like to change or remove from time to time. What is apparent for the managers versus the moderators versus the speakers versus the spectators is not always understandable.

Pros

The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable.

We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously.

Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well.

Cons

The quality of the recorded replays could be better, but they are working on it. Other than that, its all great!

Pros

Livestorm is a great replacement for zoom.
I recently had issues with zoom so had to look for an alternative.
With Livestorm, I was able to have video sessions with clients and business partners without them having to download anything.
The webinar feature is free if you do webinar under 20 minutes, which is also great for me, as it forces me to do short webinars which I prefer to figure out the process of.

Cons

Only missing feature for me is the ability to record the meeting so I can upload to Youtube or elsewhere if I wanted to.

Pros

An abundance of included features over and above the competition, no additional 'add-ons', were not fans of the 'Ryanair' menu type software services we just want it to include stuff. Simple user interface and good analytics integrations and analytics

Cons

The support isn't instantly available if you have on the spot issues, but we have only had a need for this once in 6 months.
The Current customization and design to white label are a little limited, as is the ability to shift and size broadcast windows to suit

Alternatives Considered

Reasons for Switching to Livestorm

Pros

That it had e personal page to sign in during enrollment.

Cons

It seemed to me that it was anticipating a lot of Integration from my end because It was micromanaging a lot of steps during enrollment.

Pros

Livestorm is easy to use. You can setup a webinar in a few minutes and then it does all the hard work for you: registration page, registration confirmation, reminder for the webinar and it sends also the information about the replay of the webinar. You can customize the registration page and also the eMails. The webinar room is easy to use for hosts and also participants, as no software installation is required.

Cons

Guest speakers need use the right Browser (Google Chrome) to go on stage. Sometimes the platform has little stability problems but this often depends on the bandwidth of your internet connection. A custom background for your video would be very nice. Perhaps this comes in a later update.

Alternatives Considered

Reasons for Switching to Livestorm

Pros

Ease of use, efficient reporting system..

Cons

the software crashed 2 hours before the event. disaster

Alternatives Considered

Reasons for Choosing Livestorm

Switched From

Reasons for Switching to Livestorm

Pros

- easy to user, especially making registration page and managing attendees
- powerful function such as Q&A, Survey, Media & Screen sharing
- cheap price

Cons

- While I am broadcasting, I can't adjust my screen size(Camera view). I hope that this will be fixed in the future.
- limited customization in design function on registration page

Pros

How easy it was to deploy and use and this is appreciated as some of our staff using it are not native speakers of English therefore being "intuitive" is very appreciated.

Cons

Sorry I can not think of any, the software has preformed beyond expectations

Pros

I love the easy functionality with bringing speakers onto stage (or removing them), playing media that you upload directly and the features with the attendees (chat, questions, polls).

Cons

I would like to put forward the following considerations for future roadmap:
- Provide organiser with the ability to change colour of webinar room
- Sometimes people place questions in the chat room. Provide Moderator with the option to move chat to questions tab.
- Provide ability to delete all previous polls.
- Provide ability to re-order:
o Webinars on the dashboard according to alphabet, dates or own choice
o Rearrange presentations in shared media
o Rearrange speakers according to own choice on the registration page.
- Private chat with moderators/speakers.
- Provide moderator/team member to also join as an attendee on another device. Whenever I host a webinar on my laptop, I “attend” on my mobile phone to see the same experience of the attendees and then I can trouble shoot from both sides.
It would also be great to be able to host more than 1,000 attendees.
Would like to use the platform for hybrid events, but we cannot feed a live feed + have presenters or slides on stage.