About RingCentral MVP

RingCentral MVP is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingCentral MVP is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingCentral MVP gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.
RingCentral MVP Software - Message - Video - Phone
RingCentral MVP Software - Switch devices while on a meeting.
RingCentral MVP Software - Calendar and Contacts Integration
RingCentral MVP video
RingCentral MVP Software - Message - Video - Phone - thumbnail
RingCentral MVP Software - Switch devices while on a meeting. - thumbnail
RingCentral MVP Software - Calendar and Contacts Integration - thumbnail

RingCentral MVP pricing

RingCentral MVP has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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RingCentral MVP Reviews

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.2
Customer Support
4.0
5 reviews of 1,053 View all reviews
Darian
  • Industry: Insurance
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/5/2022

Review of Ringcentral

Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.

Pros

Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the transition was very noticeable. The peer-to-peer communication and peer-to-client communication are both very simple and the call quality is always crystal clear.

Cons

The initial IVR setup for our company was a very drawn out process. We had to hire an external party to create our entire workflow since the built in functionality did not suit our needs. Additionally, we were in the market for a custom API hook that new calls would invoke and the process to get this built in took an extremely long time (6+ months) to add.

Mohammad
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/1/2023

Best Ever Calling App Available in the Market

Overall, I would say, my experience is very good in using of Ringcentral. If you want a good VOIP service with all the features in one place then you can purchase Ring Central subscription.

Pros

We can easily all the communication processes from one app including texting, calling, video calling, meeting etc. We can also track our organization work like number of calls, recording, quality etc.

Cons

I think, as of now, everything is good. Meantime, if they want then can add the read receipt feature.

Mario
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

3
Reviewed on 5/10/2022

Good from far, far from good.

Horrible experience. We stayed with them because we signed a contract without fully evaluating the platform. Tech support was pleasant, but insincere, and seemed more concerned with getting you off the line rather than the resolve the issue, and they used the expression 'system limitation' so much that I stopped calling. The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract auto-renewed itself for another two years. 2 or three hours on the phone with various representatives later, they would not budge and would charge us a full cancellation fee. Sat part is that I will spend more in legal fees to get out of this mess, but I'll be damned if they will see another dime from us.

Pros

Initially, it looked good, and it had all the features we wanted. Signed up for it, and once we started doing testing we realized it was not a good fit for us.

Cons

Where do I start? First off, while this may affect Canadian users, whenever we received an incoming call, the CNAM lookup would only show the name of the city the call was originating from. Not the name or the number. After hours of talking to tech support, the only workaround was to turn the CNAM lookup off so we could at least see the number. Getting this half-fast workaround to work was one of the most frustrating experiences of my life. Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like talking to a wall. They could not understand why I had an issue with only seeing the name of the city on call display. The tech support kept referring to system limitations whenever they could not solve something. The salesperson has mislead us and told us we could manage multiple lines from one interface. That is not the case. You have to log into each line separately. As a small team, we wanted to have everyone have access to certain lines and be able to jump in on a conversation. That could not be accomplished. This platform was clearly not a good fit for us, but we signed a contract, and made the best of it.

Alternatives Considered

8x8 X Series

Switched From

Grasshopper

Reasons for Switching to RingCentral MVP

It seemed to have more features for the price.
Andres
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/11/2022

Excellent tool

Excellent, it is efficient, easy to use, and reliable.

Pros

It is a completely efficient tool; it can be easily used with either a small or large team. It has all kinds of tools useful to keep efficient call tracking, performance log, and analytics.

Cons

I do not consider I have something I do not like from this software at the moment.

Alternatives Considered

CloudTalk

Reasons for Choosing RingCentral MVP

The previous tool did not include half of the features found in RingCentral

Reasons for Switching to RingCentral MVP

The reviews, pricing, support during the purchase, and general information
Carlnetta
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/1/2023

RingCentral MVP is the Best

Pros

Ring Central is very easy to use. I could make phone calls anytime and you can set up extensions for your employees. I can send pictures and documents with this app. I can also set up and schedule meetings. I also loved the fact that there is a mobile version so I can have my business phone on the go.

Cons

My only issue would be that sometimes the calls wouldn't show up in real time on mobile. I would only get a missed call notification at times. This was very rare and it doesn't take away anything from the other great features of this app.

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