---
description: Review of Remotely Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Remotely | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [Remotely](/software/99806/remotely)

# Remotely

Canonical: https://www.softwareadvice.ie/software/99806/remotely

> Remotely is a support solution that enables businesses to monitor potential threats across remote devices and streamline administrative operations such as billing, task management and more. It comes with in-built malware protection and anti-virus capabilities, which help professionals detect and manage risks across applications.


Remotely allows businesses to access remote screens, generate invoices, calculate VAT returns and create customer support tickets to resolve queries. Professionals can transfer files across devices, identify problems related to low memory, internet connectivity or high CPU usage and gain visibility into team activities by viewing multiple screens simultaneously. Additionally, the port forwarding functionality lets users connect applications to various remote networks.


Remotely facilitates integration with various third-party systems and services such as EazyCollect, Direct Debit bureau and more. The solution is available on a one-time license and support is extended via email and phone.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Image Retail Solutions

## Commercial Context

- **Starting Price**: £295.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Remotely offers a free trial for 30 days. Paid plans include:
Standard - £295/session
Professional - £445/session
Business - £995/session
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Access Controls/Permissions
- Diagnostic Tools
- File Sharing
- File Transfer
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Server Monitoring
- Support Ticket Management
- Unattended Access
- User Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)

## Alternatives

1. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11626 reviews)
2. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1406 reviews)
3. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1786 reviews)
4. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
5. [Iperius Remote](https://www.softwareadvice.ie/software/261056/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "OpenSource, you get what you pay." — 5.0/5

> **Marko** | *30 November 2021* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: First, the install, if you already have a webserver and you want to install on that, think again. Not using the default installation. If you install it on a fresh server, the experience is fantastic, turn-key. The usability and features are basically all that you need to provide customer service and remote desktop support for them.
> 
> **Cons**: I like the ability of users to send support requests and the ease of install on clients and the support of Windows, Mac, and Linux.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/99806/remotely)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/remote-support/remotely-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/99806/remotely> |
| en-GB | <https://www.softwareadvice.co.uk/software/99806/remotely> |
| en-IE | <https://www.softwareadvice.ie/software/99806/remotely> |
| en-NZ | <https://www.softwareadvice.co.nz/software/99806/remotely> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Remotely","description":"Remotely is a support solution that enables businesses to monitor potential threats across remote devices and streamline administrative operations such as billing, task management and more. It comes with in-built malware protection and anti-virus capabilities, which help professionals detect and manage risks across applications.\n\n\nRemotely allows businesses to access remote screens, generate invoices, calculate VAT returns and create customer support tickets to resolve queries. Professionals can transfer files across devices, identify problems related to low memory, internet connectivity or high CPU usage and gain visibility into team activities by viewing multiple screens simultaneously. Additionally, the port forwarding functionality lets users connect applications to various remote networks.\n\n\nRemotely facilitates integration with various third-party systems and services such as EazyCollect, Direct Debit bureau and more. The solution is available on a one-time license and support is extended via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/72ddb939-320e-425f-89ea-addc20f0b0ec.png","url":"https://www.softwareadvice.ie/software/99806/remotely","@id":"https://www.softwareadvice.ie/software/99806/remotely#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"295","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Apple, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.ie/software/99806/remotely#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/4537/remote-support/software","@type":"ListItem"},{"name":"Remotely","position":3,"item":"/software/99806/remotely","@type":"ListItem"}]}]}
</script>