Better Reports
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Better Reports offers a free trial. Better Reports paid version starts at US$19.90/month.
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- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Better Reports... More like top notch reports!
Top notch and I will always highly recommend them! I haven't upgraded my Shopify plan because I honestly like their reports more than Shopifys.
Pros
I can always count on Better Reports to reach out either same day or by the next day. Communication is always top notch and if they need more clarification they send a detailed email and or a video showing what they need. They are also great to work with!
Cons
I truly can't think of anything that I don't like about Better Reports. They have helped me within hours of each time that I need assistance on a custom report.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Shopify is better with Better Reports
I have used them to get info that I used to get with my old POS, Retail Management Systems. They had the best reports, and you could filter them for exactly what you need. Now with Better Reports, I can get the same info.
Pros
Shopify is wonderful in so many ways, but their reporting is lacking. Better Reports has helped me get the information I need. The new sales tax reports from Shopify are long and confusing, I could not see the amounts I needed to report. I emailed the help desk and within hours had the correct info in a "made for me" sales tax report. It actually is easier to read than Shopify's old report.
Cons
I haven't had a Con yet. I of course wish the information I need was included in my Shopify monthly charge, however if you need the info in order to make correct business decisions, $39.90 a month is worth it.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Better Reports A+
I am very pleased with better reports. It has allowed me to get much better insights that the base reporting function in shopify
Pros
Very good reporting to make up for what is lacking in Shopify. Very user friendly to create your own reports. Customer service has been fantastic whenever I’ve needed anythint
Cons
Nothing really. I have not had any issues with better reports
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Great support!
I always get the support I need, and they go the extra mile to resolve my requests. [sensitive content hidden] is truly great!
Pros
Speed, proactiveness and clarity on their answers. I always get the support I need, and they go the extra mile to resolve my requests.
Cons
The price is quite high and it is per store on Shopify. It would be great if they could offer different plan tiers to favor the smaller merchants.
I also do not love the interface of their reports, and that it is not easy to recover deleted reports. I would appreciate a better UX/UI.
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used Daily for Free Trial
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I Love Better Reports!
I could not be happier with the positive experience, great people, with great knowledge and hearts to care about solving the issues ... I could not give more than 5 stars, or I would have!
Pros
Better Reports was the only way my problem was solved! I have been over a year looking for the information I needed. The response was quick and so helpful, the persons helping me went above and beyond to help with every detail!!! I love and highly recommend Better Reports!!
Cons
I cannot find anything to complain about ... at first it seemed that you needed to download in order to print reports BUT that problem was solved by the reports that I need now being scheduled to be sent to my email daily, no need to load, they come right to my email! So this was not really a Con but a Pro!