SimpleConsign

Pros

The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons

There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Pros

I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.

Cons

Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end.
As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.

Alternatives Considered

Reasons for Switching to SimpleConsign

Pros

I find the software great for having both new & used items on one software. It’s pretty user friendly and any time I have an issue with it they call me back right away.

Cons

I’m having a pretty frustrating time with the ease of adding Shopify to it. It’s a lot of money to add the Shopify plug in and yet it’s quite archaic. I can’t really find anyone in Shopify that can actually help me because everything needs to be done through Traxia. I wish I could have a few hours with someone that is well versed in both Shopify and Traxia but there doesn’t seem to be such a person. The variants make my website super hard to navigate. I can’t add Facebook shopping or Instagram tagging because of this which has lost me so much business. It’s frustrating in these Covid times as I need all the help I can get and I don’t feel supported.

Pros

I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. It has great reporting, I make my own custom reports, I really like that. I also like the fact that they are always trying to improve it...making it better for us users. Their training videos are a great tool when you forget how to do something. Overall I am well pleased with my decision of moving over to Simple Consign. I just wish they had Big Commerce also like they have shopify.

Cons

No Big Commerce, not connected to ebay...that would be very helpful, if they could connect our store to Big Commerce and eBay.
Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. I would like that because that will help me with my sales goals for next years projections. Just a daily report and than at the end of the week all dailys and the end total would be AWESOME!

Pros

That all features are on one page. It is easy to training new associates.

Cons

That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them. When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened.
Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience.
Reporting is good but still have a hard time finding or creating reports that work best for your store.

Pros

My store does consign and new product and simple consign handles it all! I used a different product for a number of years and keeping track of my new items was a nightmare. I love how easy Simple Consign is to keep track of all of our new inventory and to make changes. The History portion is very helpful. Simple Consign has easy integration with my online store. The fact that Simple Consign gives you a daily record of your COGS without having to pull multiple reports is one of its best features. It is so easy that I was able to get rid of my bookkeeper who waded through multiple reports on my previous software. The consignment process is easy and straightforward to use. We have always had quick and friendly technical support, even with our stupid questions. Highly recommend this software particularly if you choose to carry some new product.

Cons

I would love it the POS system integrated with your choice of a credit card company. Reports can be a challenging to figure out at first.

Pros

Easy to install and set up. Lots of flexibility in use. Keeps track of hundreds of consignors and thousands of products

Cons

Limited search options - i.e. in layaway. No fuzzy logic - for example, if a product name is misspelled, the program will not find it.

Alternatives Considered

Reasons for Choosing SimpleConsign

Reasons for Switching to SimpleConsign

Pros

I love the customer service. There isn't ever anything they haven't helped me with and I know that if I reach out they will be there with in the hour. They also have a lot of features that have made running my consignment shop so much easier.

Cons

The price. It does cost a lot especially with multiple locations

Pros

The ease of use and the ability to track everything.

Cons

When something sells online it doesn't always take them out of inventory and we get double orders. Also it seems as though when there is an update we have a lot of errors.

Alternatives Considered

Reasons for Switching to SimpleConsign

Pros

The customer service is fantastic. Any trouble I’ve had, which is rare, is immediately solved. They’ve also helped me a great deal just with setup and occasionally with reports I’d like to run.

Cons

It’s pricey. I was fine with the original
Price of $199 but it jumped to $279 a month. Not much you can do about that after your whole business is setup and that’s a pretty big hike.

Pros

The dashboard! Ease of use in entering inventory and consignors.

Cons

When checking someone out, it can be a bit quirky sometimes.

Pros

Simple Consign helped me stop running my retail shop like a "multi-family garage sale". I no longer had to keep tags, tally consignor accounts manually using paper tickets and manually calculate and write checks at the end of each month. Game changer for me.

Cons

I don't love the fact that I have to pay for this service every month FOREVER for as long as I'm in business. But I realize it's become part of the cost of doing business and is the way the software industry is headed as a whole. I also still feel the aesthetics and functionality of the online is cumbersome to customers and not as seemless as I thought it was going to be when I added that service. Reports and sales data are not truly integrated together. I still have to run separate reports to get total sales data. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign. It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store. Not having the ability to have drop down menu items for customers to select apparel in different sizes or items that have multiple color options is not ideal. Having to do a complete separate listing for literally every single color and size of an item junks up the online store, makes shoppers have to scroll through a lot of the "same" to see unique items. Perhaps the answer to this is more categories in the long run, but that isn't ideal either. Perhaps since my shop isn't a typical consignment shop, I'm the only one with this issue?

Pros

Extremely easy to use
If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to.
IT guy who? I no longer need one
You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item.
Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores
I can track my customers shopping habits several different ways
Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items.
Makes doing returns extremely easy
End of day closing/balancing of books is easy
I love being able to print one to a hundred tags at a time
There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier.
Plain & Simple: just good people running a good business for people working hard like you & me.

Cons

To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!!
There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Pros

The initial set up and training went really smoothly with Simple Consign; the support team took even took over dealing with the inept company that was setting up my hardware, saving me a ton of stress. This software is very user friendly. I'm sure that there are a lot of features that I haven't even taken advantage of using yet!
My consignors are thrilled to be able to check their accounts online.

Cons

I've gotten feedback from a few people that they had difficulty going back into their account history; it would be more convenient if it was available at a glance without having to change dates to try and find items from older consignment periods.

Pros

It is easy to teach new staff how to use. very straight forward tabs for different areas of the software.
everything is very simple when adding accounts and inventory. The business overview tools are great.
I love the reports.

Cons

I have been through hell trying to print barcode price labels for my products. I couldnt seem to get clear information concerning the label printer that i needed to order and the label size. I was very inexperienced in this area and really need some more committed help. The printer that I ended up buying isnt 100% supported by the print service software EDNA, that is the Zebra ZD220 and I have an unreliable communication between the APP and the printer. It has been extremely frustrating and time consuming. I've paid $400 to have IT specialists come and look. Traxia support want able to rectify the problem.
This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly.

Pros

Our techno media manager discovered Simple Consign at a crucial time in our new-to-owning-a-business saga. Purchasing a wonderful (but a bit unorganized) little mom-and-pop consignment shop meant adopting some "used" software and all of its wonderful little glitches ----just at the height of the season. SimpleConsign rolled over all past records, self-taught our employees, and eased our frustrations.

Cons

Our only negative in these early months of adjustment is really still a positive: SimpleConsign contains many more options than we currently need. But we hope to continue exploring all its options and implementing additional task as necessary.

Pros

Simple Consign is excellent software for businesses such as ours - where you have multiple vendors. It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money. Also, our vendors can see their sales online at any time. They love being able to do that. Tech support has been very helpful whenever I have had questions.

Cons

The reporting is not as flexible as I would like it to be. All fields should be available to select from for a custom report. Also it is not possible to change an item description after a sale has processed. Also, It is practically impossible to get a modification done.

Pros

Super user friendly and easy to onboard new employees. Love the consistent and seamless (mostly) updates. Also love the recent refreshed look and feel. Even though I don't often ask for special features its clear to me that the company overall has their pulse on what consignment stores need because new features consistently address issues or needs that we are having.

Cons

Sometimes there are printer challenges but it's less likely about the software than probably compatibility with operating systems.

Pros

SimpleConisgn allows me to track inventory, transactions and revenue. The wide availability of reports are so beneficial for me to be successful. These reports allow me to track sales daily, hourly, monthly and yearly with a few clicks. I am also able to track inventory sold by day and consignor.

Cons

Nothing that I can think of. When I have had a issue I contact customer support and it is taken care of almost immediately.

Pros

This is the easiest software I have found for our business. Everything is taken care of inside the app, and it's so easy to use. Customer service is top notch and quick to respond.

Cons

N/A love the product. Have not had any issues that weren't solved simply.

Pros

One of my favorite features is that consignor's can access their accounts to view account balance, what items have sold, and what items are still active. The software is also fairly easy to understand and use once you have gotten accustomed to it. I thoroughly enjoy the option to edit inventory in bulk, as it makes it much easier when removing clothes from the system at the end of the season.

Cons

While it is easy to use, it's almost necessary to watch the training videos provided to understand exactly how the software works. One irksome issue I've stumbled upon, is that when entering the brand name, a drop down menu appears and on occasion the system has automatically chosen a pre-entered brand that is not the one I am trying to use at that time. When creating/printing reports you must be VERY specific about the information you are looking for, or it will not be correct. This is also frustrating at times.

Pros

Pros: Ease of use - with initial help from Simple Consign's team, the system is super easy to use. They also have good documentation. I have had questions about the reports, but again, all my questions were answered and the reporting functionality is exactly what we needed.

Reliability - with our entire budget resting on a one-day sale, having a system that's reliable was crucial. Working with their team, we built in a back-up system of wi-fi redundancy, but fortunately didn't need it. Not once did we have a problem with our internet, or the service.

Customer service - the Simple Consign team patiently answered all my questions. And our big event was on the weekend, so they noted it on their calendar and prepared their tech support staff for my call, just in case. Didn't need any help. The system worked beautifully.

Cons

Cons: Wish it was easier to email people from the system. I'd like to be able to send an email prior to the swap to all the consignors in the system. This means exporting all the users and emailing from another system. Not as easy as it seems it should be. I'd also like to be able to send a system wide email giving people access to the consignment portal, but deciding whether or not I want to reset everyone's password. Currently it automatically resets. Seems like it could be more flexible here.

Pros

This software so user friendly and easy to access from anywhere! It has made my business so much easier to do. The support you receive from the customer service department is like no other! It was even easy to open a second location, because you can share inventory between the two sites.

Cons

I love everything about it! Honestly there are no cons.

Pros

The product has been very user friendly. With all software it takes some time to get adjusted but it becomes the new norm for running the business. I like the percentage calculations that are taken care of and especially the access for the vendors online. That has closed the deal for many prospective vendors.

Cons

Applying the logistics of all calculations in regard to income taxes. I am in the process of running every variable of report in order to get an accurate number on the store income.

Pros

The best aspect of SimpleConsign is the ease of use for both our store and our vendors. It is simple to add/edit/remove inventory or convert vendor inventory if abandoned. Consigner Access allows for direct uploading of inventory into the POS system by the vendor. Having bar codes on items eliminates the majority of errors in recording vendor sales and allows for faster chekout. Vendors do not have to wait until end-of-month accounting is complete to know where there account stands by giving them real time account access. There are a wide range of reporting options allowing the store to be able to analize data to look for trends in sales and types of items being sold. This allows for better staffing allocation and inventory stocking. Sales reports are complete with all the information that accountants/tax preparers need.

Cons

As this software was designed for consignment and we use it in a vendor mall the "Status" field becomes confusing to new vendors when an item changes from "Active" to "Expired". Vendors tend to think that the item is no longer available for sale. When a vendors sales do not exceed their rent and they have to do a "Pay In" the receipts that print out are fortune cookie size slips. A full size receipt should print out as the small ones barely have enough room for credit card users to sign and the vendor copy is even smaller and difficult for them to save for there records. There is no way to edit information once uploaded from the consigner side. This is probably set up this way to protect the store but if a vendor makes a spelling mistake or quantity, price mistake the only way for the vendor to correct is to remove the item and create it a second time otherwise, the store has to do the correcting. There are limited receipt printer compatibility.

Pros

The overall inventory management of SimpleConsign makes it easy to manage consignors. The most difficult part of the consignment business is managing inventory and this program has helped. Custom reports are easy to create and download as a CSV to use a spreadsheet program to create better forms. Since we also hold online auctions, the custom forms can be used to create a dataset to upload to the auction site. Also, the folks at Traxia have to be commended about their responsiveness to customer service. Even over the weekends, someone will answer even though most issues could wait until Monday. I switched from another product and glad I did.

Cons

The software is not pretty. It looks like it was developed over 20 years ago and has not been redesigned. That is not an issue except that too many UI elements are small or not laid out well for eyes that are aging. Although a mature piece of software is good, it also shows the problems of adding features upon features. An example of the added-on features that feels as if it was bolted-on is the way to search old records. Also, bulk editing is very difficult. If you want to change a few items, you have to create a report, print out the SKU with the bar codes and use the bar code to scan in the SKU to create an edit list. A bulk upload system that is easier to understand would also be nice. There are no built-in alert systems to warn you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. An alert system would be very helpful!

Pros

I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Cons

There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor.
It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

Pros

Where do I begin? Let me start with their OUTSTANDING customer support. They are fast at responding, patient as they walk you thru solutions ( teach you as they do) and truly know their product features. Probably the most outstanding service I have received from any vendor. As for the software itself- tremendous! I feel like I could not do my job without this software (and their support). It provides me with all the necessary features I need to make the shop run smoothly, informed and convenient. My consignors love it because it gives them access to their account 24/7.. and it saves me from having to answer phone calls about accou8nt info. It is right there for each client. I truly cant speak highly enough about this company, its people and its products. The best value and the "item" that helps me the most.

Cons

There is nothing I dislike. When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution. There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect. They go the extra mile 7 days a week/ 24 hours a day

Pros

The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

Cons

I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

Pros

The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons

some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Pros

My team at Taylor Bug’s loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided!

From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased!
I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it ‘old school’ style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Cons

After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store!
With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few.
I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Pros

Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Cons

We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Pros

SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Cons

I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

Pros

I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Cons

Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Pros

straight forward and easy to use point of service

Cons

the software needs to also focus on the buy outright option more. The reports are overly complicated and not easy to understand, we feel like the report options are wasted, be great to have a clear and easy End Of Day report. Flaws in the software, for eg, any staff member can discount a purchase at checkout

Pros

- Cloud based makes it easy to access
- Easy to use and navigate in the software
- Custom Reports are easy to create
- Now offers Shopify plugin.

Cons

Could have more frequent updates and new additional features added regularly
Printing plugin causes issues from time to time

Pros

It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

Cons

I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

Pros

I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

Cons

It is not that I didn’t like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

Pros

We like the reports but could use more customized reports.
We like many of the options but feel a lot of them are not for the sales people and should be manager only functions.
We like that everything can be viewed from all locations

Cons

We want to format the tags but can't.
Certain things on reports don't make sense and are hard to figure out if you have multiple sites.
The customer profiles are too specific to location that info was entered.
We want to see everything including loyalty points on the Customer tab not location specific.
Every new transaction needs to prompt for new pin number.
Can not process 2 credit cards for 1 transaction. Many customers want to use 2 credit cards to make their purchase.

Pros

ease of use, vendor portal, inventory ability

Cons

missing features: the ability to archive a vendor who has left so they don't continue to show up on the Consignor tab. Features that would be more appropriate for a vendor/store relationship and not just consignment specific, the ability for the vendors to print their own price stickers without adding the consigner tab to the front office where they can see what everyone else has sold, there needs to be a way to do this and see only their own sales, and finally we have vendors who have the issue of their portal constantly timing out so they have to log in over and over again and there doesn't seem to be a fix for this, while others don't have the issue. We have tried different browsers and it happens on phone and desktop. I have one dealer who can't get in at all unless she's on her laptop. We also have a glitch where if we want to run a report for a specific vendor for a specific date range it pulls all of their sales not the date range requested

Pros

Easy to use and navigate. Many features we use every day.

Cons

I wish the online integration was better. We canceled our website because they couldn't get shopify to recognize as things were selling in our store

Alternatives Considered

Reasons for Choosing SimpleConsign

Reasons for Switching to SimpleConsign

Pros

Record keeping by far is the big advantage to SimpleConsign. When the end of the pay period comes, it is a 5 minute process to run the payments. Simple Consign is always working on the system to improve the process and the latest change is more evidence of that. I have kept the Consignor records manually in the past and this system is worth every penny. Monthly reports make filings easy. And our Consignors love the online access to their sales

Cons

I can't find much about SimpleConsign that I don't like. We do not use all aspects of the software, but there is little that I do not like.

Pros

The program is very easy to use and if we get stuck on anything the customer support is great. we always get a quick and friendly response to our questions.

Cons

We have a consignment shop and a regular retail shop all in one. we would like to be able to put the cost of goods in on the consignee inventory, just not the store owned inventory.

Pros

I started my resale business with Simple Consign and I'm so thankful that I did. It tracks my inventory, is the center of my point of sale, and charts analytics and compiles financial report that are necessary for my day to day operation. The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales. The photo app is a brilliant tool and so simple to upload products to Shopify and other sales channels. The Consignors Access has strengthened my relatIonship with consignors and reduced the email and phone reporting. I recommend Simple Consign and rely on its power every single day. I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.

Cons

Anything that could ne improved gets improved so nothing comes to mind.

Pros

Very user friendly - visually clear, logical, and well organized.
Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Cons

Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time".
However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature.
Is there a connection to QuickBooks?

Pros

- Easy to setup and start using right away
- User Interface is very easy to navigate
- Web based so there is no hardware required
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Cons

- The reporting could be improved.
- Customizable dashboards would make it very easy to see important information
- Some out of the box integrations with other platforms would be nice.

Pros

SimpleConsign rarely has any downtime or bugs. It works perfectly for our busy furniture consignment store. Although we are a Canadian company that pays monthly in US funds so it can be a pricy when the exchange rate isn't great, it is still worth it. We have recommended this software to others we know that also have consignment stores and will continue to recommend to our friends.

Cons

it is pricier than other software that we could have worked with but the quality has made it worth it.

Pros

Easy to use on all platforms and requires very little training.

Cons

Limited in features when it comes to buying clothing and missing some simple functionality like easily adding a new customer to a sale for loyalty.

Pros

It was easy to set up, and what questions I had were easily solved by working with the support team. The program is fairly intuitive and easy to navigate with common sense.

Cons

The boxes had too much white space in them, requiring a scroll down (extra step). For example, the new consignor field could be tightened up so that "Save and Close" don't require scrolling down. This came up in other screens, too.
The monthly fee to marry with e-commerce sites is very high. However, Traxia operated very well with our link to Shopify.