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5
Overall rating
Reviews

5
Overall rating
(1)
Reviews

About Reva

Designed for small to large hospitality businesses, Reva is a cloud-based customer satisfaction platform that helps manage guest feedback via artificial intelligence (AI) technology. The platform enables users to aggregate reviews across various channels, leverage AI to push review replies back to OTAs, identify operational improvements and optimize online reputation management. Pricing is based on monthly subscriptions and support is extended via FAQs and email.
Reva Software - Report on any guest review metric.
Reva Software - Action on things to improve.
Reva Software - Centralize Reviews across all channels internal and external.
Reva Software - Quickly reply to all reviews from one place leveraging AI.
Reva Software - Analyze feedback and take action to improve guests experiences.
Reva Software - Report on any guest review metric. - thumbnail
Reva Software - Action on things to improve. - thumbnail
Reva Software - Centralize Reviews across all channels internal and external. - thumbnail
Reva Software - Quickly reply to all reviews from one place leveraging AI. - thumbnail
Reva Software - Analyze feedback and take action to improve guests experiences. - thumbnail

Reva pricing

Reva does not have a free version but does offer a free trial. Reva paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
No
Free trial:
Yes

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Sarah
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/9/2024

Complete transparency for our customers!

Pros

The transparency this product provides my future customers is incredibly valuable. Being able to collect customer feedback from several sources and share them all in one place shows new customers how proud we are of the level of service we provide.

Cons

Right now, I'm waiting for them to develop a floating UI for our home page so that customers don't have to navigate to see our reviews —the reviews will be noticeable right from our home page —the feature doesn't exist yet but they tell me it's on the way!

1 review

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